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Clifton Oaks Care Center in Louisville, KY

Clifton Oaks Care Center is a nursing home community in Louisville, KY.

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Clifton Oaks Care Center in Louisville, KY

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  • Interior

    A patient room designed for comfort and care, featuring a bed, seating area, and natural light.

  • Decor

    A cozy corner featuring patterned chairs and a wooden nightstand, adorned with an elegant orchid.

  • Building

    Entrance of a community living facility with welcoming decorations.

  • Architecture

    A charming home with a welcoming porch surrounded by blooming flowers and lush greenery.

  • Bedroom

    A cozy hospital room featuring a bed, bedside table, and natural light from the window.

  • Artwork

    A cozy lounge area featuring black leather chairs and modern artwork.

  • Television

    A cozy bedroom setup featuring a TV and ample storage.

  • Seating

    A cozy waiting area featuring comfortable black chairs and a welcoming atmosphere.

  • Rug

    A cozy and well-decorated bedroom featuring a comfortable bed, stylish chair, and tasteful decor.

446 Mt. Holly Avenue, Louisville, KY 40206

For more information about senior living options: (866) 208-4318

3.1 from 83 reviews
5 stars
34
4 stars
10
3 stars
4
2 stars
2
1 stars
33

Overall Review of Clifton Oaks Care Center

caveat 10 reviews mention this

Communication can be hard

Several residents and families report difficulty reaching staff and getting call-backs.

Some reviews describe problems with getting through on the phone, including dead lines or phones that are difficult to reach from a resident’s room. Others mention slow help when using the call light or long waits for nurse interaction and call-backs. While a few people say communication improved after leadership addressed concerns, the overall feedback still includes repeated frustration with responsiveness.

common 22 reviews mention this

Staff compassion is a mixed point

Many reviewers describe staff as kind, attentive, and willing to help.

A large share of reviews praise staff for being kind, attentive, and responsive to resident needs, with several highlighting nurses and aides checking in and helping residents feel comfortable. Several also credit staff with handling recovery and care needs well, including wound care attention and day-to-day support. A smaller set of reviews takes the opposite view, describing unhelpfulness or slow assistance, so staff quality comes through as inconsistent rather than uniform.

common 5 reviews mention this

Food quality gets divided feedback

Dining is described positively at times, but some residents dislike what they receive.

Some reviews say the food is good or even “awesome,” and at least one person mentions pride from the dietary team. Others describe meals as edible but not special, or complain that dietary needs and meal timing did not go well. This lines up with the community offering restaurant-style dining and dietary accommodations tied to special restrictions, while some reviews still report dissatisfaction with what arrived or how it was handled.

caveat 10 reviews mention this

Cleanliness and maintenance concerns recur

Multiple reviews describe the facility as dirty or poorly maintained.

Several negative reviews focus on odors and visible cleanliness issues, including reports of grime, bugs, stains, and dirty bathrooms. Others mention rooms not being cleaned to expectations or concerns about repairs and basic upkeep. A few reviews do say the facility is clean and well maintained, but the frequency of cleanliness complaints makes it a recurring concern.

differentiator 8 reviews mention this

New ownership and changes mentioned

Many reviewers attribute improvements to new management and recent updates.

A number of reviews mention new ownership or new management and describe that as the reason the building, staff, and care are improving. Some point to renovations or upgrades and say the atmosphere looks updated. Others still describe serious ongoing problems, so the “turnaround” theme appears in reviews, but not as a complete consensus.

common 2 reviews mention this

Nearby essentials are close by

Daily essentials and local destinations are within a few miles.

Nearby choices include pharmacies and medical destinations, plus several restaurants and parks, which can make it easier for families to run errands while residents are in care. The listings include multiple options in the sub-1-mile to ~2.5-mile range for categories like pharmacy, dining, and physician services.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Louisville International-Standiford (6 miles away) Louisville International-Standiford (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Irish Rover (0.5 miles)
  • Hilltop Tavern (0.7 miles)
  • The Silver Dollar (0.7 miles)
  • Sergio's World Beers (0.9 miles)
  • Pizza LUPO (1 miles)
  • River House (1.5 miles)
  • Agave & Rye (1.7 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.6 miles)

Physicians

  • The Eye Care Institute (1.1 miles)
  • Zimmer Melia & Associates (1.7 miles)
  • Fresenius Medical Care (2.3 miles)
  • Medcenter One (2.5 miles)
  • Cooley Rachel Dr University Of Louisville Physicians Eye Specialists Louisville (2.5 miles)
  • Walman Mark A MD - Waldman Mark A MD (2.7 miles)
  • First Urology (2.8 miles)

Cafes

  • Fante's Coffee (1.1 miles)
  • Quills Coffee (1.7 miles)
  • Heine Brothers' - Longest Ave in the Highlands (1.8 miles)
  • Starbucks (2.9 miles)
  • Panera Bread (3.5 miles)
  • North Lime Coffee and Donuts (3.8 miles)

Parks

  • Cherokee Park (1.2 miles)
  • Waterfront Park (2.3 miles)
  • Riverfront Plaza/Belvedere (3 miles)
  • Falls of the Ohio State Park (3.4 miles)
  • Central Park (3.8 miles)

Places of Worship

  • St Joseph's (1.2 miles)
  • Holy Trinity Catholic Church (2.8 miles)
  • Central Presbyterian Church (3.3 miles)

Hospitals

  • Norton Children's Hospital (2.6 miles)
  • Norton Pavilion Hospital (2.6 miles)
  • KentuckyOne Health Jewish Hospital (2.7 miles)
  • Clark Memorial Hospital (2.9 miles)
  • 3 East Olop (2.9 miles)
  • Clark Memorial Hospital (3.2 miles)
  • Baptist Health Louisville Labor & Delivery (3.8 miles)

Frequently Asked Questions

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