Clifton Oaks Care Center

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  • Interior

    A patient room designed for comfort and care, featuring a bed, seating area, and natural light.

  • Decor

    A cozy corner featuring patterned chairs and a wooden nightstand, adorned with an elegant orchid.

  • Building

    Entrance of a community living facility with welcoming decorations.

  • Architecture

    A charming home with a welcoming porch surrounded by blooming flowers and lush greenery.

  • Bedroom

    A cozy hospital room featuring a bed, bedside table, and natural light from the window.

  • Artwork

    A cozy lounge area featuring black leather chairs and modern artwork.

  • Television

    A cozy bedroom setup featuring a TV and ample storage.

  • Seating

    A cozy waiting area featuring comfortable black chairs and a welcoming atmosphere.

  • Rug

    A cozy and well-decorated bedroom featuring a comfortable bed, stylish chair, and tasteful decor.

Clifton Oaks Care Center in Louisville, KY

446 Mt. Holly Avenue, Louisville, KY 40206

For more information about senior living options: (844) 490-3973

3 from 72 reviews
5 stars
26
4 stars
10
3 stars
4
2 stars
2
1 stars
30

Skilled Nursing Facility

Overall Review of Clifton Oaks Care Center

Pros

  • pro Clifton Heights' staff are friendly and make residents feel at home.
  • pro Under new management, Clifton Heights shows brighter spirits with smiling staff and happy residents.
  • pro The Clifton Oaks team is committed to turning the facility around and delivering exceptional care.
  • pro The wound nurse at Clifton Oaks goes above and beyond to help wounds heal.
  • pro The Lotus Recovery program provides strong support and helps participants gain confidence for recovery.
  • pro The updated dining room at Clifton Oaks, with a prideful dietary care team, offers meals residents enjoy.
  • pro The campus shows progress under new ownership, with leaders driving positive changes.
  • pro The staff at Clifton Oaks are kind, caring, and on top of their game.

Cons

  • pro They claim the facility is absolutely horrible with no communication and unanswered phone calls.
  • pro They say residents' phones are often out of order or placed where they can't reach them.
  • pro They describe the place as dirty, with urine smells, mold around toilets, and pests like gnats and roaches.
  • pro They allege staff are incompetent and treat families as a major inconvenience.
  • pro They report missed or delayed medications and insufficient pain management.
  • pro They warn of safety lapses, such as beds without rails and patients left unattended.
  • pro They accuse management of dishonesty about diagnoses or medications and of ignoring concerns.
  • pro They urge not to put a loved one there and say the place should be shut down.
  • pro They claim night shift steals medications and ignores call lights.
  • pro They note poor communication and lack of accountability across staff.

Review

Clifton Oaks Care Center is best suited for residents who can benefit from a recovery-oriented framework and for families who are prepared to oversee daily care closely. The site has attracted attention for its Lotus Recovery program and for targeted wound-care services, which can be meaningful for individuals with addiction recovery needs or those requiring persistent nursing attention. For a typical short-stay rehab or a resident needing steady, hands-on oversight, however, the setting proves riskier if the family cannot regularly check in. In short, this community rewards those who bring advocacy, clear expectations, and a willingness to push for timely care and consistent communication.

The strongest positives revolve around leadership-driven changes and specialized programs that have shown promise. Several residents and families note that new management has begun to turn the facility around, bringing in an energized team and a sense of accountability. The wound-care program is repeatedly highlighted as a real value, with staff who approach its responsibilities with seriousness. The Lotus Recovery program also earns praise for the practical tools and peer-support it offers, giving some residents a pathway to stability that they could not find elsewhere. On the surface, dining areas and activities have improved in visible ways, signaling an investment in daily quality of life and social engagement.

Yet those improvements sit against a long list of persistent concerns that recur across many experiences. A large portion of reviews describe ongoing problems with responsiveness and communication: phones that don't connect residents to families, staff who are slow to answer call lights, and office leadership that seems slow to engage with or acknowledge complaints. Cleanliness and safety issues repeatedly appear - odor and filth, dirty linens, pests, mold, and in some cases unsafe room setups or broken facilities - creating daily discomfort and risk. Medication delays, inconsistent administration, and reports of gaps in essential nursing care are cited often enough to undermine confidence in routine operations.

The core question for families weighing Clifton Oaks is whether the programmatic strengths can compensate for the operational fragility. The answer is nuanced. For residents who engage with the Lotus recovery track and rely on the wound nurse's diligence, the positives can be meaningful: structured therapy, receptive staff in those domains, and visible efforts to improve care plans. However, the broader pattern of unreliable communication, inconsistent basic care, and compromised sanitation erodes trust and safety. In practice, the offset is partial and situational - advantageous for a subset of needs, but risky for someone requiring predictable, day-to-day reliability.

Prospective movers should enter with a plan to verify critical elements before transfer. Direct conversations with the administrator and the director of nursing are essential, along with a review of the current staffing model, med-pass procedures, and incident history. Families should request concrete timelines for response to messages, a clear med administration schedule, and a tour that includes patient rooms, bathrooms, and the laundry/linen area to assess cleanliness. A transparent exposure to the Lotus program's schedule and goals, plus recent wound-care outcomes, can help anchor expectations. Asking for recent survey results or state complaint logs provides a pragmatic gauge of ongoing performance.

In the end, Clifton Oaks presents a clear trade-off. It can deliver meaningful benefit for residents who can capitalize on its recovery-focused and wound-care strengths while living under vigilant oversight. For families prioritizing consistent daily care, reliable communication, and immaculate, safe environments, alternatives are worth exploring. The facility's trajectory appears to be moving upward under new leadership, but the mix of praise and persistent complaints requires a cautious, evidence-driven decision. The right choice hinges on the resident's specific needs and the family's ability to stay closely engaged in the care process.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Louisville International-Standiford (6 miles away) Louisville International-Standiford (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Clifton Oaks Care Center is an assisted living community located in Louisville, KY. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

Our residents can enjoy the convenience of having a beauty salon within our community, as well as access to cable or satellite TV for entertainment. We also provide community-operated transportation for outings and appointments, ensuring that our residents can easily get around town. For those who want to stay connected, we have a computer center and Wi-Fi/high-speed internet available.

Meals are served in our dining room, which offers restaurant-style dining with a variety of menu options. Special dietary restrictions can be accommodated, including diabetes diets. Our kitchenette allows residents to prepare their own snacks or meals if desired.

We offer a range of activities and amenities to promote an active and engaging lifestyle. Our fitness room allows residents to stay active, while our gaming room provides opportunities for socialization and fun. Outdoor space is available for enjoying fresh air and nature, while our small library offers a quiet space for reading or relaxation. Scheduled daily activities and resident-run activities keep our community vibrant and entertaining.

At Clifton Oaks Care Center, we prioritize the health and well-being of our residents. Our 24-hour call system provides peace of mind knowing that help is always just a button press away. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management ensures that medications are taken correctly and on time. We also have a mental wellness program to support the emotional well-being of our residents.

In terms of location, we are conveniently situated near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

Overall, Clifton Oaks Care Center offers comfortable living accommodations with various amenities and care services designed to meet the needs of our residents while promoting an active and social lifestyle in Louisville's vibrant community.

Nearby Places of Interest

Restaurants

  • Irish Rover (0.5 miles)
  • Hilltop Tavern (0.7 miles)
  • The Silver Dollar (0.7 miles)
  • Sergio's World Beers (0.9 miles)
  • Pizza LUPO (1 miles)
  • River House (1.5 miles)
  • Agave & Rye (1.7 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.6 miles)

Physicians

  • The Eye Care Institute (1.1 miles)
  • Zimmer Melia & Associates (1.7 miles)
  • Fresenius Medical Care (2.3 miles)
  • Medcenter One (2.5 miles)
  • Cooley Rachel Dr University Of Louisville Physicians Eye Specialists Louisville (2.5 miles)
  • Walman Mark A MD - Waldman Mark A MD (2.7 miles)
  • First Urology (2.8 miles)

Cafes

  • Fante's Coffee (1.1 miles)
  • Quills Coffee (1.7 miles)
  • Heine Brothers' - Longest Ave in the Highlands (1.8 miles)
  • Starbucks (2.9 miles)
  • Panera Bread (3.5 miles)
  • North Lime Coffee and Donuts (3.8 miles)

Parks

  • Cherokee Park (1.2 miles)
  • Waterfront Park (2.3 miles)
  • Riverfront Plaza/Belvedere (3 miles)
  • Falls of the Ohio State Park (3.4 miles)
  • Central Park (3.8 miles)

Places of Worship

  • St Joseph's (1.2 miles)
  • Holy Trinity Catholic Church (2.8 miles)
  • Central Presbyterian Church (3.3 miles)

Hospitals

  • Norton Children's Hospital (2.6 miles)
  • Norton Pavilion Hospital (2.6 miles)
  • KentuckyOne Health Jewish Hospital (2.7 miles)
  • Clark Memorial Hospital (2.9 miles)
  • 3 East Olop (2.9 miles)
  • Clark Memorial Hospital (3.2 miles)
  • Baptist Health Louisville Labor & Delivery (3.8 miles)

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