Baptist Health La Grange

1025 New Moody Lane, La Grange, KY 40031

For more information about senior living options: (844) 490-3973

3 from 102 reviews
5 stars
47
4 stars
3
3 stars
2
2 stars
2
1 stars
48

Skilled Nursing Facility

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    Overall Review of Baptist Health La Grange

    Pros

    • pro The facility is amazing, with a fresh, updated environment and an uplifting unit with access to outdoor space.
    • pro The intake staff are among the best in the region and come across as genuine.
    • pro Theresa, the social worker, is above and beyond in her dedication to patients.
    • pro The ICU nurses, especially Hannah, are incredibly caring and go above and beyond.
    • pro The women's care team delivered an exceptional experience, with Tiffany and Randi described as amazing.
    • pro Dr. Kinney and the nursing team provided excellent knee surgery care and treated patients like family.
    • pro The cardiology department staff are some of the most caring people, guiding patients through tests with clear explanations.
    • pro The entire staff is professional, friendly, and treats patients like family.
    • pro The 1400 wing nurses are exceptionally caring and attentive.

    Cons

    • pro The ER wait times were excessively long, with patients waiting hours and not receiving timely updates.
    • pro Staff were frequently described as rude, unhelpful, or lacking empathy, leaving patients feeling ignored.
    • pro There were claims of misdiagnoses or inadequate testing and treatment, sometimes resulting in worse conditions or transfers to other facilities.
    • pro Billing practices were criticized as opaque and overpriced, including incorrect charges and collection notices.
    • pro Some reviewers labeled the hospital as unsafe or negligent, advising others to go elsewhere.
    • pro There were incidents of care omissions, such as prescriptions not being called in and patients being discharged with unresolved issues.
    • pro Handling of vulnerable patients (e.g., those with dementia) was criticized for poor communication and inadequate care.

    Review

    Baptist Health La Grange is best suited for families that want a mid-sized regional hospital with strong specific services, a fresh, approachable environment, and a track record of attentive, hands-on care from certain teams. The facility shines for planned, high-touch experiences - maternity care delivered with personal touch, orthopedic and surgical pathways led by capable physicians, and inpatient units where nurses and therapists can be highly supportive. When care is well orchestrated, patients praise the staff's warmth and competency, and they frequently recount calm, thorough interactions with nurses and physicians who keep families informed.

    Those who may want to consider alternatives are primarily those who value consistently rapid emergency care, transparent pricing, and uniform bedside manners across departments. Repeated feedback highlights unpredictable ER experiences, long wait times, and occasional miscommunications about orders or tests. Billing and cost transparency show troubling inconsistencies, with several patients reporting surprise charges or coding errors that led to disputed bills. For families focused on a dependable, streamlined ER experience or on avoiding billing surprises, Norton Healthcare facilities or other Louisville-area hospitals often emerge as a more reliable baseline.

    The strongest pros at Baptist La Grange offset some of the major downsides when the focus is on elective or specialty care. The updated, clean environment - bright units with accessible outdoor spaces - and strong performance in maternity care, joint and spine procedures, and certain medical-surgical pathways provide reassurance to families preparing for surgery or delivering a child. In ICU and inpatient settings, standout nurses and a few dedicated clinicians transform challenging moments into manageable experiences; instances of exceptional kindness from staff members in memory of loved ones or in post-acute care leave lasting positive impressions. Where care is well-coordinated, the hospital earns trust through tangible acts of professionalism and compassion.

    However, the cons are real and repeatedly voiced: inconsistent ER performance, delays in testing and triage, and some encounters with dismissive or under-resourced bedside care raise legitimate safety and satisfaction concerns. Several reviews describe situations where patients felt overlooked, waited too long, or encountered conflicting directions from different team members. Billing practices and lab "follow-through" issues contribute to frustration and financial anxiety, especially when charges seem misaligned with the service received. There are also reports of communication gaps and uneven bedside manner, with a few physicians or staff coming across as curt or inattentive. Taken together, these patterns make Baptist La Grange a facility to approach with a clear plan and informed questions.

    Practically, families weighing options should enter with a plan: identify which services are most likely to be needed - maternity, orthopedic, cardiology, or post-acute care - and evaluate the specific physicians and care teams associated with those pathways. When possible, request upfront information about lab processing times, imaging capabilities, and discharge timelines. Consider speaking with a patient advocate or care coordinator to map expectations for urgent needs and to flag preferred providers who have earned consistently positive feedback. If ER care is a priority, compare wait times, triage processes, and physician accessibility with Norton or UL facilities to ensure the chosen option aligns with the family's tolerance for wait times and perceived attentiveness.

    Bottom line: Baptist Health La Grange delivers commendable, compassionate care in many specialty areas and offers a refreshed environment that can make planned hospital experiences less daunting. For families prioritizing reliable emergency care, predictable billing, and uniformly responsive service, alternatives in the Norton/Louisville network may be a safer default. When the plan centers on elective procedures, maternity care, or the involvement of specific clinicians with proven bedside manner, Baptist La Grange remains a solid choice - provided one engages proactively, seeks clarity on costs, and aligns expectations with the realities of ER variability.

    Features

    Housing

    • 30 resident community capacity 30 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Louisville International-Standiford (25 miles away) Louisville International-Standiford (25 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Baptist Health La Grange in La Grange, KY is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With its comfortable and fully furnished accommodations, residents can enjoy the convenience of cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. The community also features a dining room where residents can enjoy restaurant-style meals prepared by expert chefs, catering to special dietary restrictions.

    The care services at Baptist Health La Grange are designed to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also offers medication management and ensures that residents adhere to diabetes diets if necessary. In addition to physical care, the community provides a mental wellness program aimed at promoting emotional well-being among residents.

    Baptist Health La Grange takes pride in fostering an active and engaging lifestyle for its residents. With resident-run activities and scheduled daily activities, there is always something exciting happening within the community. For those who prefer quiet relaxation, there is a small library available for reading enthusiasts.

    Conveniently located near two pharmacies, nine physicians' offices, 11 restaurants, one transportation service, and five places of worship nearby, Baptist Health La Grange offers easy access to essential amenities outside the community. Additionally, there is one hospital nearby for any medical needs that may arise.

    Overall, Baptist Health La Grange provides a comfortable and supportive environment where seniors can thrive with personalized care services, engaging activities, and convenient access to local amenities.

    Nearby Places of Interest

    Hospitals

    • Baptist Hospital Northeast (0 miles)
    • Premier Surgery Center of Louisville (10.6 miles)
    • Shelby County Emergency Medcial Services Sta 3 (12 miles)

    Physicians

    • Baptist Health Women's Services (0 miles)
    • Tri-County Womens Health Care (0 miles)
    • Baptist Health La Grange Emergency Medicine (0 miles)
    • Baptist Surgical Associates (0.2 miles)
    • LaGrange Family Care Doctors (0.3 miles)
    • Norton Community Medical Associates - LaGrange (0.4 miles)
    • Gaddie Eye Centers (0.5 miles)

    Restaurants

    • Acapulco (0.3 miles)
    • Subway (0.3 miles)
    • Wendy's (0.3 miles)
    • Burger King (0.3 miles)
    • McDonald's (0.4 miles)
    • The Wok (0.5 miles)
    • Cracker Barrel (0.5 miles)

    Pharmacies

    • Kroger Pharmacy (0.5 miles)
    • QOL Meds (1.2 miles)
    • CVS Pharmacy (6.7 miles)
    • Walmart Pharmacy (6.7 miles)
    • Eminence Apothecary (10.7 miles)
    • The Medicine Shoppe Pharmacy (10.7 miles)
    • CVS Pharmacy (10.8 miles)

    Places of Worship

    • Life College (1.2 miles)
    • Southern Baptist Convention (2.7 miles)
    • Crossroads Harvester Church (3.4 miles)
    • Calvary Baptist Church (4.2 miles)
    • Good Shepherd Baptist Church (4.8 miles)
    • Smithfield Baptist Church (6.6 miles)
    • Southern Baptist Convention (7.4 miles)

    Transportation

    • Railways Taxi (2.1 miles)
    • U-Haul Neighborhood Dealer (11.6 miles)

    Cafes

    • Red Pepper Pizza Company (6.8 miles)
    • Starbucks (7.1 miles)
    • Sammy's Bakery (10.4 miles)

    Parks

    • Maples Park (7.4 miles)
    • Creasey Mahan Nature Preserve (11.7 miles)
    • The Parklands of Floyds Fork (12 miles)

    Theaters

    • Cinemark Tinseltown USA and XD (11.8 miles)

    Frequently Asked Questions

    Where is Baptist Health La Grange?

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