Poplar Grove Rest Home

Pros

• The facility has professional, caring, and competent staff.
• A family member receiving skilled rehab is doing very well and progressing daily.
• The care at Maple Health and Rehab has been excellent.
• B-Hall aides are great.
• Residents enjoy beauty shop day.
• B-Hall CNAs perform daily assignments with detail, compassion, and kindness.
• The therapy department is great.
• Maple is a great facility with caring staff who treat residents like family.
• The facility is wonderful.

Cons

• Sunshine on C hall was not helpful; she did not assist with the wheelchair and only held a door.
• Sunshine allegedly argued with two laundry staff and badmouthed one of them.
• The greeting desk was not pleasant; the staff should be more welcoming.
• The doctor did not address the edema in the legs for weeks.
• The facility was described as the worst place around for management, with little life.
• A reviewer questioned why all five-star ratings came from staff and advised against using the facility.
• The facility is older and could be updated.

Review

Maple Health and Rehab emerges in these reviews as a place with real strengths in rehabilitation and a core of caring, compassionate staff, even as it struggles with consistency in experience across halls and some concerns about management and front-desk interactions. Across the board, the therapy team receives the most enthusiastic praise, described as skilled, attentive, and capable of helping residents regain ground and feel supported in their recovery. Several families point to the therapy department as a standout feature, with stories of progress, friendly therapists, and a sense of momentum that makes a meaningful difference in daily life.

Several reviewers specifically highlight the B Hall as a bright spot within the facility. Aides on B Hall are cited repeatedly for their dedication, detail, and kindness, with language like "rock out their daily assignments" and "Residents are family not a job." Commenters describe the CNA staff on B Hall as going above and beyond, treating residents with care that feels personal and genuinely invested in well-being. The atmosphere on B Hall is depicted as warm and engaging, with residents enjoying activities like beauty shop day and the personal attention that makes days feel special. In short, B Hall is celebrated as a place where excellent care and heartfelt effort are most evident.

Beyond the halls themselves, many reviewers express strong, enduring loyalty to Maple Health and Rehab. One longtime resident shares that Maple has been a home for 17 years, emphasizing the pride the team takes in caring for residents and families. Another reviewer who has visited multiple times and whose praise spans years notes that the nurses and staff are great, the food is good, and the facility feels clean. A common thread is the sense that, when care is focused and consistent, the residents are treated like family and the facility can be a positive, dependable home for rehab and daily living. Several reviews echo that sentiment, describing Maple as a place where compassionate staff and a steady, quality standard of care make a real difference.

There is also broad appreciation for the overall environment and the mindset of many staff members, with observers consistently remarking on friendliness, professionalism, and a genuine desire to help. Commentators describe a clean environment and a community of people who, even in challenging moments, work hard to ensure residents feel cared for and supported. Some reviews go so far as to call Maple a wonderful facility and a place that people would actively recommend to friends and family in the Greenville area, underscoring the trust and positive reputational momentum the staff has built.

However, the reviews do not present a uniformly positive picture. A number of remarks point to frustrations that seem to hinge on management and day-to-day customer service rather than the quality of clinical care. One reviewer describes a pervasive concern about management, calling it "the worst place around" in terms of leadership, and suggests that the frontline staff, while caring, need clearer direction. There are explicit critiques about the performance and demeanor of certain staff at the front desk, with complaints that greeting desk personnel could be more pleasant and supportive in their interactions with visitors and patients. The tension between highly praised clinical care and less-satisfactory administrative or interpersonal experiences is a recurring theme.

Some reviews raise specific incidences that highlight the gaps. For example, an experience on C Hall involves a staff member who was perceived as unhelpful during a request for assistance, with a claim that she did not provide adequate help with a wheelchair and even engaged in conflict with other staff. Another reviewer notes a doctor's lack of action on edema in the legs that had been discussed for weeks, suggesting that medical responsiveness did not meet expectations in that instance. While these anecdotes are individual, they underscore a common message in the mixed reviews: excellent hands-on care and therapy can coexist with concerns about communication, responsiveness, and overall management.

In sum, Maple Health and Rehab presents as a facility with real and meaningful strengths, particularly in rehabilitation and in the compassionate, committed work of frontline staff - especially on B Hall. The therapy department is repeatedly identified as a driving force behind positive outcomes, and many families express confidence in the nursing and support staff. Yet, the collection of reviews also cautions that improvements in management, consistency across halls, and the tone of greeting and administrative interactions would help elevate the experience for every resident and visitor. Overall, the facility is portrayed as a place where care and kindness are very much present, with clear opportunities for growth in leadership and customer-facing areas.

This part of Greenville, Kentucky offers a variety of amenities that may be appealing to seniors looking for a peaceful and convenient location. With several places of worship nearby, such as Wesley Chapel Ame Zion Church and Friendship Baptist Church, residents can easily access spiritual support. Additionally, there are multiple hospitals within close proximity, including Owensboro Health Medical Group and Muhlenberg Community Hospital, ensuring easy access to medical care. For daily needs, there are pharmacies like Walgreens and Greenville Pharmacy nearby. In terms of recreation, Greenville Park provides a serene outdoor space for leisurely walks or picnics. The area also offers a selection of dining options such as Hobby's Classic Food and Sonic Drive-In for convenience. Transportation options include Lester's Taxidermy for local travel and Muhlenberg County Airport for longer trips. Overall, this neighborhood provides a blend of essential services and conveniences that could make it an attractive option for senior living in Greenville.

Places of Worship

• Wesley Chapel Ame Zion Church (0.1 miles)
• Westly Chaple Ame Church (0.2 miles)
• Southern Baptist Convention (0.3 miles)
• First Baptist Church Missionary Baptist Church (0.3 miles)
• Pentecostal Church of God & Christ (0.4 miles)
• Friendship Baptist Church (0.5 miles)
• Sharon General Baptist Church (0.5 miles)

Hospitals

• Owensboro Health Medical Group - Podiatry (0.1 miles)
• Owensboro Health Medical Group - Urology (0.1 miles)
• Owensboro Health Muhlenberg Community Hospital (0.2 miles)
• Owensboro Health Medical Group - Cardiology (0.2 miles)
• Muhlenberg Community Hospital (0.2 miles)
• Mulhenberg Comm Hosp Home Health (0.4 miles)

Physicians

• Owensboro Health Medical Group - Hematology & Oncology (0.1 miles)
• Owensboro Health Medical Group Pain Management (0.2 miles)
• Owensboro Health Muhlenberg Community Hospital Sleep Lab (0.2 miles)
• Community Health Centers of Western Kentucky (0.3 miles)
• Slobodan B Jugo (0.6 miles)
• Muhlenberg Medical Center (2.5 miles)
• Owensboro Health Medical Group Urgent Care (3.4 miles)

Pharmacies

• Walgreens (0.4 miles)
• Greenville Pharmacy (0.5 miles)
• Good Neighbor Pharmacy (2.5 miles)
• Medical Center Pharmacy (2.5 miles)
• Clinic Pharmacy Powerdly (3.6 miles)
• Muhlenberg County Pharmacy (5.8 miles)
• Poole's Pharmacy Care (7.3 miles)

Parks

• Greenville Park (0.6 miles)

Restaurants

• Hobby's Classic Food (1.1 miles)
• J & H Tasty Bakery (1.1 miles)
• Auntie Anne's (1.2 miles)
• Philly's Restaurant (1.5 miles)
• Krispy Krunchy Chicken (2 miles)
• Sonic Drive-In (2.1 miles)
• Hardee's (2.2 miles)

Transportation

• Lester's Taxidermy (1.9 miles)
• U-Haul Neighborhood Dealer (2.4 miles)
• Muhlenberg County Airport (M21) (2.5 miles)
• U-Haul Neighborhood Dealer (14.5 miles)
• CSX (16 miles)

Cafes

• Paradise Cafe (7.9 miles)
• Sissy's Cafe (16 miles)