Wichita Health Care & Rehab

Pros

• The staff are caring, attentive, and go above and beyond to support families.
• The team keeps residents engaged with fun activities and a positive atmosphere.
• The facility is clean, organized, and feels like a homey environment.
• Families feel supported by social workers and the overall staff.
• The nursing and therapy staff are highly professional and knowledgeable.
• Leadership and staff are described as compassionate and dedicated to improving lives.
• Transitions into the facility are smooth thanks to helpful, friendly, and knowledgeable staff.
• The facility is praised as state-of-the-art with thoughtful layout and amenities.

Cons

• The facility is described as an absolute joke and not trustworthy with a loved one.
• The food was terrible.
• Therapies were inconsistent and sometimes ineffective.
• The facility is understaffed and under skilled, with some cruel staff.
• There is a chronic lack of communication between shifts, leaving residents and families in the dark.
• Medications were mishandled, with some continued after discontinuation and others given without proper records.
• Discharge planning was chaotic, with patients discharged without adequate planning or safe arrangements.
• Personal belongings were withheld at discharge.
• The building seemed dirty and in need of deep cleaning, with outdated beds and rails.
• Some staff were disrespectful to patients.

Review

Family Health and Rehab sits in the mix of Wichita's rehab and long-term-care landscape as a place that many families remember with warmth and gratitude, but also as a setting where serious concerns have been raised. Across the reviews, respondents frequently describe it as a welcoming, well-staffed facility with a bright atmosphere, attentive social workers, and a focus on engagement. In particular, Dora "Lili," the social worker mentioned by several reviewers, stands out as someone who genuinely cares about residents and families, helping to ease transitions and keep families feeling supported. A common thread among the positive notes is the sense that the staff create a hopeful, energetic environment - activities, friendly faces, and a culture that strives to "improve lives and exceed expectations." Several reviewers specifically commend the facility's leadership, the emphasis on a therapeutic environment, and the belief that the building, layout, and amenities were designed with the needs of residents in mind.

On the more uplifting side, many reviews celebrate personal recoveries and the cooperative, cross-disciplinary approach to care. A recurring sentiment is gratitude for comprehensive teams that include physical and occupational therapists, nurses, aides, social workers, and doctors who collaborate to lay out a path to recovery. Those who describe successful experiences credit personalized care plans, consistent communication, and a sense that staff members are genuinely invested in each resident's progress. In some stories, patients with serious injuries or surgeries credit FHR with providing a structured, respectful, and hopeful pathway back to independence, underscoring a belief that the facility's mission is lived out daily by a dedicated team.

The more favorable feedback also points to tangible positives: a state-of-the-art impression of the building, clean and organized spaces, and staff who are described as caring, friendly, and quick to help. Several accounts mention the nursing staff as outstanding, with reviewers noting attentiveness, detail-oriented care, and a perception of high professionalism. Families express relief at seeing their loved ones in a setting they consider "homey" and supportive, where meals, snacks, and private rooms contribute to a sense of dignity and comfort during recovery.

However, not all experiences align with the most positive portrayals. A substantial portion of reviews contains sharp criticisms and troubling anecdotes about inconsistent therapy, medication issues, and communication gaps. In these accounts, physical therapy is described as inconsistent or insufficient, with patients reporting that therapists were unwilling to work with them, or that sessions ended up being short or unproductive. One reviewer reports being told she had diabetes and receiving insulin injections after discharge despite records not confirming that diagnosis. Another describes a sense that rehab services were "a few minutes" rather than a robust, structured program. Taken together, these stories cast doubt on the consistency and quality of rehab services for some residents.

Medication management emerges as a particularly fraught topic in multiple reviews. Several families recount delays in med administration, wrong or discontinued medications being given, and a lack of communication about med changes. One review describes a situation where pain medications were discontinued without discussion with the family or the patient's surrogate, and another narrates a sequence of missed or late eye drops followed by fear that a simple prescription change would not be addressed adequately. The recurring worry is not just about access to medications but about whether nursing and medical teams are aligned with the patient's known history and care plan, especially for individuals with chronic regimens.

Discharge planning and transfer logistics generate some of the most distressing anecdotes. One family recounts being told their loved one could not continue rehab and was asked to sign discharge paperwork without proper discussion, only to discover later that the patient could not safely care for herself at home. There are reports of conversations about finding a safe discharge facility that never materialized, narrow timelines, and a sense of being left to navigate a complicated transition with little assistance. In an especially troubling episode, a patient was dropped off at an orthopedic follow-up appointment in a wheelchair and left for hours without staff support, food, or pain medications. Other families describe lost items (such as a Kindle) and frustration over how discharges were handled, including questions about blanket returns and personal belongings.

Beyond individual incidents, several reviews flag broader concerns about communication across shifts and overall facility conditions. Some reviewers describe daily staff as friendly and helpful yet point to gaps in information transfer - repeated questions without follow-through and a lack of clarity about who does what. A few accounts portray a facility that feels run down or not as clean as expected, with specific critiques about toilet areas, showers, and the need for easier access to supplies. There are mentions of moments where the care team's internal coordination appeared strained, and where residents felt "in the dark" about what was happening with their care plan or discharge timeline. A pointed observation even references a parade of distractions, such as a reported incident of wheelchair races in the halls, which raised concerns about safety and staff attentiveness.

Taken together, the collection of reviews paints a nuanced portrait: Family Health and Rehab is lauded by many for its warmth, responsive social work, and a care environment that some families experience as deeply supportive and effective. Yet a substantial number of reviews document serious shortcomings - gaps in rehab consistency, medication management issues, disjointed communication, and discharge planning problems - that for some residents and families translated into unsafe experiences or a sense of neglect. The facility appears to be home to a dedicated, compassionate core of staff and a capacity to deliver high-quality, person-centered care in many cases, but it also highlights real risks and inconsistencies that prospective families would want to weigh carefully. For anyone considering care here, the message is clear: positive experiences exist and are highly valued, but it is essential to engage proactively with the care team, verify plans and history, and advocate for clear, reliable communication and robust safety practices to ensure the best possible outcome for a loved one.

This part of Wichita, Kansas offers a convenient and diverse array of amenities for seniors looking to settle down in a vibrant community. With a variety of places of worship nearby, including the Chapel of the Sorrowful Mother and Blessed Sacrament Catholic Church, residents can find spiritual fulfillment close to home. Access to reputable healthcare facilities like Via Christi Hospital and physicians' offices ensures quality medical care within reach. Additionally, the neighborhood provides easy access to pharmacies for medication needs. For leisure and entertainment, there are theaters such as Regal Warren Old Town, restaurants ranging from Old Chicago to Siena Tuscan Steakhouse, as well as charming cafes like Leslie Coffee Co. Parks like College Hill Park offer peaceful outdoor spaces for relaxation and recreation. Overall, this area of Wichita presents a well-rounded community with essential services and enjoyable amenities for seniors to enjoy their golden years comfortably.

Places of Worship

• Chapel of the Sorrowful Mother (0.1 miles)
• Galilee Church of God in Christ (1.4 miles)
• World Impact (2.4 miles)
• Blessed Sacrament Catholic Church (2.5 miles)
• Saint Marks Church of God in Christ (2.9 miles)
• St Thomas Aquinas (4.1 miles)

Hospitals

• Via Christi Hospital On St Francis (0.1 miles)
• Via Christi Clinic on Emporia (0.1 miles)
• Hospital of Hope International (3.3 miles)
• Ascension Via Christi Rehabilitation Hospital (4.8 miles)

Physicians

• Wichita Nephrology GRP (0.1 miles)
• Wichita Surgical Specialists PA (0.1 miles)
• Cancer Center of Kansas (0.1 miles)
• Kansas Vascular Access Center (0.1 miles)
• Plastic Surgical Specialists: Dr Vanessa Voge (0.1 miles)
• Ascension Medical Group Via Christi on North St Francis (0.2 miles)
• Stephens, Todd, Do - St Francis Family Medicine (0.2 miles)

Pharmacies

• Consumer's Pharmacy (0.1 miles)
• Community Pharmacy (0.2 miles)
• Walgreens (0.7 miles)
• Walgreens (2 miles)
• Preston Pharmacy (2.2 miles)
• Walgreens (2.4 miles)
• Barney's Deep Discount Drugs (2.4 miles)

Theaters

• Regal Warren Old Town (0.7 miles)

Restaurants

• Old Chicago (0.7 miles)
• Blue Fin Sake Bar (0.8 miles)
• Nortons Brewing Company (0.9 miles)
• Siena Tuscan Steakhouse (1 miles)
• Meddys (1.1 miles)
• Century II (1.1 miles)
• McDonald's (1.2 miles)

Cafes

• Leslie Coffee Co. (1.4 miles)
• Panera Bread (2 miles)
• Starbucks (2.2 miles)
• Starbucks (3.1 miles)
• Il Primo Espresso Caffe (4 miles)

Parks

• College Hill Park (2.6 miles)
• Edgemoor Park (3.5 miles)
• Herman Hill Park (3.5 miles)