333 South Broadway, Wichita, KS 67202
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Residents across multiple properties managed by Weigand Omega Management report a troubling mix of experiences, but the thread running through many accounts is a core sense of neglect and cost-cutting that shows up in maintenance delays, shoddy upgrades, and rent practices that far outpace the level of service residents feel they're receiving. Some tenants recount brief moments of competent service from particular staff, yet those moments are often dwarfed by recurring problems that undermine daily life in these communities. What's clear from the comments is that a handful of individual employees are praised, while the overarching system - according to many residents - leaves much to be desired.
A dominant theme is repeated and sometimes chronic mechanical and infrastructure trouble. Several tenants describe frequent floods and leaks tied to PTAC units and aging pipes that the company has refused to replace or repair in a timely fashion. One resident notes that their PTAC has flooded six times in two months, a problem that has become almost endemic in their building along with leaks from pipes that "everyone including the contractors said needed replaced." The comments describe a remodeling cycle that prioritized appearances over lasting solutions: units that don't fit their casings, catch-up repairs that never quite catch up, and a maintenance team that is stretched thin, with only one elderly maintenance man trying to keep up. Beyond flooding, tenants point to paint bubbling, doors with unsatisfactory gaps that let noise echo through hallways, and laminate flooring installed directly onto concrete with no subflooring, all of which contributes to an impression of corners being cut during renovations.
In contrast to the ongoing infrastructure complaints, tenants recognize at least some individual workers for their professionalism and responsiveness. Ray Moore is frequently singled out as consistently helpful and professional, with residents praising his quick responsiveness and supportive role in coordinating repairs. A resident mentions Ray Moore as "always professional, friendly and on top of every situation," and another notes that Ray and his team were there for a major water-line flood in the parking lot. There are additional mentions of staff who are described as "caring and thoughtful" or "extremely helpful," such as a leasing agent named Meghan and a manager named Istvan (or Istvan) who is described as accessible, responsive, and passionate about customer care. Even a comment about a tour by Meghan or a positive impression of a leasing agent who showed a unit twice to help with the decision underscores that, in some cases, the human element within the company can still deliver solid service.
Yet the positive experiences with a few staff members do not negate the broader dissatisfaction with management and corporate practices. Multiple reviews criticize management for dragging their feet on fixes, for poor communication, and for what residents perceive as a willingness to tolerate ongoing problems rather than address structural failures. A persistent complaint is about the frequency of issues being filed and then never resolved in a timely manner, with some residents indicating that lease and deposit processes are mishandled or delayed. One resident describes a situation where a deposit was not returned for months after moving out, while another laments the lack of responsiveness to ongoing problems after repeated complaints to both on-site managers and the district manager. Another thread of critique accuses upper management of talking in circles and failing to take meaningful action, with one resident recounting a district manager's brusque, unsympathetic response when pressed about a lease. Several accounts also describe a broader culture of mismanagement, including slow or poor pay practices for vendors and contractors, which in turn feeds into a cycle of subpar maintenance.
The commentary also touches on how management policies affect daily life and financial realities for residents. Complaints include sudden rent hikes that stretch a budget, added fines for pest control refusals that residents with asthma feel they cannot simply ignore, and a sense that rules and enforcement are inconsistently applied. Several residents describe a perceived shift in the community atmosphere after new management took over: signs of neglect in common areas (dusty hallways, dirty laundry rooms, spiderwebs), a pool that is often labeled as never open, and a perception that neighborhoods have become less stable, with people criticizing the pool area and noise levels. At a individual level, some residents feel targeted or undervalued, citing experiences of being treated dismissively or labeled as "pushy" by staff when trying to secure timely service or address concerns, which then escalates frustration rather than resolving it.
Among the broader criticisms, there are alarming anecdotes of harassment, mismanagement, and inconsistent enforcement of rules. One reviewer alleges harassment by a regional manager and describes a pattern of managerial turnover and staff turnover that appears to contribute to instability and weak accountability. There are also mentions of corporate-level responses that feel cold or dismissive to residents' concerns, with some residents going so far as to say they would never do business with Weigand Omega again after negative experiences with the firm. One review even encapsulates the sentiment with a stark, negative evaluation, suggesting that the company prioritizes rent collection over safe or livable conditions and that the overall experience has been the worst change for their complex.
Despite the critiques, there is a persisting undercurrent of appreciation for the human beings who work within the system and strive to deliver good service. Some residents acknowledge the efforts of maintenance staff who do show up, work hard, and attempt to mitigate damage and repair problems promptly, even if the larger structural and organizational shortcomings limit what they can accomplish. A few residents emphasize that, while their concrete experiences with the company range from frustrating to inspiring, the individuals on the ground - like Ray Moore and Istvan - make a real difference in particular situations. This mixed landscape suggests that improving residents' quality of life would require more than patchwork repairs; it would require a consistent, responsive, and accountable management culture that aligns incentives, fixes systemic maintenance problems, and communicates clearly and compassionately with residents.
Taken together, the body of reviews presents a complex portrait: a property management company that some tenants feel is competent in parts of its operation and devastatingly lacking in others. Where a few staff members stand out for their professionalism and willingness to help, the overall experience for many residents centers on recurring maintenance failures, perceived neglect of infrastructure, escalating rent pressures, and a perceived disconnect between corporate priorities and residents' day-to-day living conditions. It's a picture of a housing system in flux - one that shows pockets of promise and many stubborn challenges that would need to be addressed to restore trust and ensure livable, well-maintained homes for all residents.
The Bonavia at Veterans Park is an assisted living community located in Wichita, Kansas. Our community offers a range of amenities designed to enhance the comfort and convenience of our residents. Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette. Housekeeping services ensure that our residents' living spaces are always clean and tidy.
Our care services provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate medical care for our residents, including transportation arrangements to doctors' appointments. Our staff also provides medication management to ensure that medications are taken correctly.
Dining at The Bonavia is tailored to meet the special dietary restrictions of our residents. Meals are carefully prepared and served in a communal dining room, creating opportunities for socialization among residents. Additionally, we offer a mental wellness program to support the emotional well-being of our residents.
Engaging activities are an important part of life at The Bonavia. Resident-run activities allow our residents to take an active role in planning events and entertainment within the community. We also offer scheduled daily activities that cater to a variety of interests.
Our location is conveniently surrounded by various amenities. Five cafes, three parks, 18 pharmacies, 28 physicians, 36 restaurants, six places of worship, one theater, and three hospitals are all nearby, ensuring easy access for our residents.
At The Bonavia at Veterans Park in Wichita, Kansas, we strive to provide a comfortable and enriching environment for our residents where they can receive the care they need while enjoying a vibrant lifestyle full of engaging activities and convenient amenities.
The Bonavia at Veterans Park is located at 333 South Broadway, Wichita, KS 67202 in Sedgwick County, Kansas
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