7101 East 21St Street North, Wichita, KS 67206
For more information about senior living options: (844) 490-3973
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Great Plains Post Acute is described across reviews as a clean, welcoming, and well-run facility where compassion and professionalism appear to be the norm. A large portion of the feedback highlights a staff that is consistently kind and attentive, with rehab and nursing teams named as top-tier and genuinely committed to helping residents regain independence. Several reviewers mention that the facility feels more like a welcoming community than a typical medical setting, with clean surroundings, a pleasant dining experience, and a management team that seems knowledgeable and responsive to questions and concerns.
Many comments center on the positive impact of leadership and teamwork. Reviewers note that the new management has brought noticeable benefits to resident care, with staff greeting visitors warmly and a general sense that resident outcomes are prioritized in daily decisions. The rehabilitation programs are praised for being well-structured and effective, and therapy teams - along with nursing staff - are frequently described as attentive, communicative, and proactive in explaining care plans and updating families. The overall atmosphere is repeatedly described as safe, clean, and thoughtfully designed to promote comfort and security, with activities that engage residents and align with their interests.
Several accounts emphasize the practical strengths of the facility: a well-maintained environment, high standards of cleanliness, and staff who go above and beyond to ensure residents are comfortable and well cared for. Families express appreciation for the level of care provided - from bedside manners to the coordination between nursing and therapy teams - and many leave with strong recommendations to others who are seeking post-acute rehabilitation. A common theme is that the staff's dedication translates into tangible improvements in residents' strength and independence, supported by a care team that is willing to explain plans and involve families in the process.
However, not all feedback aligns with the overwhelmingly positive tone. A subset of reviewers presents serious concerns that contrast sharply with the majority sentiment. One reviewer describes favoritism, a filthy facility, rude and dishonest upper management, and neglectful treatment of residents, going so far as to urge state intervention. Another account from a traveling healthcare provider characterizes the facility as the worst they've encountered, describing extreme neglect, poor hygiene, and low quality of life for residents, coupled with unprofessional conduct from leadership. These voices call for drastic action, including shutdown or overhaul, and raise questions about consistency in cleanliness, staffing, and accountability.
Additional negative remarks highlight specific management and operational issues. Some reviewers report problems with staffing and agency workers, expressing frustration over perceived favoritism toward certain staff and a sense that the facility prioritizes internal dynamics over resident well-being. Others point to logistical frustrations, such as difficulties obtaining corporate contact information or questions about payroll processes, including W-2 status. There are also pointed complaints about basic utilities - such as reports of no hot water - and about a perception that some leadership decisions prioritize expediency over resident dignity and safety.
While the facility clearly enjoys strong advocacy from many families and patients, these contrasting experiences underscore the importance of ongoing, transparent oversight. The positive reviews stress that the environment is welcoming, staff are dedicated, and outcomes are favorable. The critical reviews emphasize the need for consistent standards across shifts and staff types, rigorous attention to hygiene and safety, and open channels for communication with administration. Taken together, they suggest that Great Plains Post Acute has substantial strengths, but also notable areas where leadership and operations should address concerns to ensure every resident experiences the high level of care that many already report.
For families considering Great Plains Post Acute, the message is nuanced. The facility is widely praised for its cleanliness, warm staff, effective rehabilitation, and leadership that appears invested in resident outcomes. Yet there are serious, if less frequent, reports of neglect, management and communication issues, and operational shortcomings that warrant careful scrutiny. Prospective visitors would do well to tour the facility, meet with direct care staff and administrators, and ask pointed questions about housekeeping standards, nurse and therapist availability, payroll and corporate contact channels, and how management responds to concerns. In the end, the facility presents as a place with strong, resident-centered strengths, balanced by real concerns that the administration must actively and transparently address to maintain trust and safety for all residents.
The Wichita Center for Rehabilitation & Healthcare in Wichita, KS offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents. Amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, gaming room, garden, housekeeping services, kitchenette in each unit, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms in each unit, restaurant-style dining options with special dietary restrictions considered, a small library for leisure reading, telephone services for communication needs, transportation arrangement (non-medical) available as well as transportation to doctors' appointments when needed, wellness center with various health programs and activities offered, and Wi-Fi/high-speed internet connectivity throughout the facility.
Care services provided at the Wichita Center include 24-hour call system for immediate assistance if needed by residents at any time of the day or night; round-the-clock supervision to ensure safety and security; assistance with activities of daily living such as bathing, dressing and transfers; specialized diabetes diet plans; meal preparation and service to cater to individual dietary needs; medication management to ensure proper administration of medications; a mental wellness program to promote emotional well-being among residents; accommodating special dietary restrictions as required by specific medical conditions or personal preferences; and transportation arrangement for convenience.
In terms of activities offered at the Wichita Center, residents can enjoy concierge services to assist with any requests or inquiries they may have; fitness programs designed to promote an active lifestyle and physical well-being; planned day trips to nearby attractions or places of interest in the local area; resident-run activities where individuals can take part in organizing events and group activities according to their interests and preferences; scheduled daily activities that offer a variety of engaging options for socialization and entertainment.
Additionally, the Wichita Center benefits from its convenient location near several cafes offering additional dining options close by. There are also nearby parks for residents to enjoy outdoor activities and nature walks. Access to pharmacies, physicians, and restaurants in the vicinity ensures that all necessary healthcare needs are met promptly and conveniently. Transportation options nearby, including a transportation service offered by the community itself, makes it easy for residents to get around. Places of worship are also accessible within the local area for those seeking spiritual support and engagement. The presence of theaters nearby provides opportunities for cultural experiences and entertainment. Finally, the proximity of hospitals ensures easy access to medical care if needed.
Overall, the Wichita Center for Rehabilitation & Healthcare offers a comfortable and engaging living environment with a variety of amenities, care services, dining options, activities, and convenient access to nearby facilities and services.
Wichita Center For Rehabilitation & Healthcare is located at 7101 East 21St Street North, Wichita, KS 67206 in Sedgwick County, Kansas
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