Cameo Care Ctr

Pros

• The service is excellent.
• Reception staff and medical assistants were cooperative.
• Dr. Kay is a wonderful person.
• The place is highly recommended.
• The immigration medical exam went smoothly.
• Amber was very helpful.
• The family has been patients of Dr. Mroz for many years and is pleased with the quality of care.
• Dr. Mroz takes the time to listen to patients' concerns and genuinely cares about their wellness.

Cons

• They labeled the daughter as "inactive" and would not schedule an appointment, despite her being their primary physician for years.
• They would not see the patient for an entire month.
• A piece of glass was stuck in the patient's finger, causing daily discomfort while waiting for care.
• They charged the patient a $25 cancellation fee because no weekend message had been left, even though a message would have been received on Monday.
• They provided horrible service and still expected payment.
• The patient asked to be removed as a patient.
• They told others not to use the practice, claiming they do not care about patients' health.

Review

From the mixed threads of experiences shared by people who have visited this practice, a picture emerges of a clinic that can feel welcoming and efficient at times, yet can also leave patients frustrated and uncertain about access and billing policies. On the one hand, many encounters highlight friendly, cooperative staff and physicians who leave a positive impression. The immigration medical exam, in particular, is described as smooth and well-coordinated, with reception staff and medical assistants working together in a way that makes a stressful process feel manageable. Dr. Kay is singled out as a wonderful physician, and Amber is noted as especially helpful in navigating the process. Taken together, these accounts suggest a patient culture that, when things go right, can be genuinely reassuring and commendable.

Another thread of praise centers on the long-standing relationship with the practice's doctors, especially Dr. Mroz. For many years, families have trusted this physician with their ongoing care, and the reviews repeatedly emphasize the quality of listening and attentiveness. The sentiment is that Dr. Mroz takes the time to hear concerns and cares about the wellness of the entire family, which has earned a strong level of trust and loyalty from longtime patients. This portrayal reinforces the impression that the practice, at its best, can provide thoughtful, patient-centered care that families appreciate over years.

But the experiences aren't uniformly positive, and one reviewer details a notably troubled arc that stretches over more than a decade. The writer explains that they have been a patient for roughly 15 years, during which a problem began when they attempted to schedule care for their daughter, who has been the primary physician's patient for eleven years. According to this account, the clinic informed them that their daughter had become "inactive" and, as a result, the staff would not schedule an appointment. This change felt abrupt and counterintuitive to the long-standing relationship, especially since the daughter had been the primary physician's patient for many years. The sense conveyed is that a significant shift in policy left a trusted family without access, a disruption that was both confusing and troubling.

The same reviewer continues with a separate, highly frustrating experience involving care for themselves. They describe being told they could not be seen for an entire month. With a stubbornly painful issue - an embedded piece of glass in a finger - the delay proved to be more than inconvenient; it extended into days of daily discomfort. The situation was compounded when they finally had their appointment scheduled, only to have a problem occur just before that date - yet the practice remained unable to provide timely assistance because of the month-long wait.

A further point of contention centers on the clinic's cancellation and billing policy, which the reviewer characterizes as unfair and inconsistent with the level of service they felt they had received. After suffering during the waiting period, they attempted to cancel the appointment, only to be told that a $25 charge would be imposed for canceling. The account notes that this charge would apply because no message had been left over the weekend, even though the writer claims there was no such message and that the clinic would have received the same information on Monday as they had previously communicated. This detail casts the policy in a negative light, suggesting a disconnect between the level of prior care, the quality of the service rendered, and the financial charges levied when plans changed.

Facing a combination of access barriers and billing disputes, the reviewer ultimately chose to sever ties with the practice. They explicitly stated their wish to be removed as a patient and warned others to think carefully before engaging with this clinic, especially if family health is a priority. The closing sentiment - strongly urging potential patients to consider alternatives if health and consistency are important - reflects a deep sense of disappointment born from years of trust that did not translate into reliable access or fair treatment in a moment of need.

In sum, the narratives present a landscape of strong, positive experiences alongside serious concerns about continuity of care and billing practices. Some patients clearly benefit from attentive doctors, friendly reception staff, and a smooth immigration/administrative process that makes medical experiences feel manageable and efficient. Other patients, however, describe painful delays, abrupt changes in patient status, and fee policies that feel punitive after a series of service gaps. Together, these accounts illustrate a clinic that can excel in patient warmth and thorough care but also face significant challenges in access, policy clarity, and financial fairness that leave some families seeking alternatives to better safeguard their health needs.

This part of Wichita, Kansas offers a variety of amenities and services that may be appealing for seniors looking to relocate. The area features several dining options, including familiar fast-food chains like McDonald's and casual eateries such as Buster's Burger Joint and Applebee's. There are also pharmacies conveniently located within a short distance, providing easy access to medication and health supplies. Additionally, the proximity to various medical facilities, including physician offices and hospitals like Via Christi Hospital On St Francis, ensures that seniors have access to quality healthcare services. The presence of parks like Herman Hill Park and College Hill Park provides opportunities for leisurely outdoor activities. Places of worship are also nearby for those seeking spiritual enrichment. Overall, this area of Wichita offers a blend of conveniences and recreational options that can contribute to a comfortable and fulfilling senior living experience.

Restaurants

• McDonald's (1.2 miles)
• Buster's Burger Joint (1.8 miles)
• Braum's (2 miles)
• Taco Shop (2.2 miles)
• IHOP (2.9 miles)
• Braum's (2.9 miles)
• Applebee's (3 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (2.1 miles)
• Broadway Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (2.9 miles)
• Walmart Pharmacy (3.1 miles)
• Walgreens (3.6 miles)

Physicians

• Kansas Professional Anesthesia & Pain Management (1.7 miles)
• Midwest Surgical Pa (1.7 miles)
• Allergy & Asthma Center (2.1 miles)
• Vitreo-Retinal Consultants (3.7 miles)
• Douthit Douglas D MD (3.8 miles)
• Wichita Radiological Group PA (3.8 miles)
• Via Christi Clinic (3.8 miles)

Parks

• Herman Hill Park (2.2 miles)
• Air Park (2.9 miles)
• College Hill Park (2.9 miles)
• Edgemoor Park (4.3 miles)

Places of Worship

• Blessed Sacrament Catholic Church (3.2 miles)
• Saint Marks Church of God in Christ (4.3 miles)
• Chapel of the Sorrowful Mother (4.4 miles)
• World Impact (4.6 miles)
• St Thomas Aquinas (5 miles)
• Galilee Church of God in Christ (5.1 miles)

Hospitals

• Ltac Of Wichita (3.2 miles)
• Via Christi Clinic on Emporia (4.3 miles)
• Via Christi Hospital On St Francis (4.5 miles)
• Rock Regional Hospital (4.9 miles)
• Ascension Via Christi Rehabilitation Hospital (5.2 miles)

Cafes

• Panera Bread (3.6 miles)
• Leslie Coffee Co. (4.1 miles)
• Il Primo Espresso Caffe (4.2 miles)
• Starbucks (5.6 miles)

Theaters

• Regal Warren Old Town (3.8 miles)