Tanglewood Nursing & Rehabilitation
Save5015 South West 28Th Street, Topeka, KS 66614
For more information about senior living options: (844) 490-3973
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The collection of experiences people have shared about this facility is intensely mixed, spanning everything from alarming neglect to surprisingly positive care. On the most troubling end of the spectrum, several reviewers recount shocking and distressing incidents. One person described finding their dad pantless at dinnertime and later discovering he hadn't had sheets on his bed all night, a pair of images that underscored a sense that basic dignity and comfort were not being consistently upheld. Another reviewer painted a deeply grim picture, using phrases like "hell," "death trap," and "prison for patients," accusing the place of a high mortality rate and of staff who were corrupt, negligent, or indifferent. Yet others described similar concerns in ways that highlighted systemic problems: medications allegedly being mishandled or discarded, call bells ignored for long periods, and doctors not appearing during a stay. In several reviews, families were left feeling that the facility did not respect patients as people and that management allowed neglect to persist. The most emphatic calls were for shutdown or major reforms, with phrases like "shut down," "unsanitary and disgusting," and warnings that loved ones should be avoided because of potential harm.
There is also a strong thread of personal danger signals tied to falls, delayed responses to needs, and poor sanitary conditions. Some reviews argued that the kitchen and nursing staff failed to provide adequate care, with complaints ranging from inattentiveness and disrespect - particularly on night shifts - to a general sense that residents were treated more like burdens than individuals with rights and preferences. A few reviewers claimed to have witnessed or inferred a lack of proper medical oversight, including not seeing a physician when expected and being told there were no dietary alternatives in some cases. The smell of the rooms and the overall environment were cited as evidence of neglect, and one unfortunate account described a family's decision to seek ambulance assistance after a patient reported stomach pain that apparently went unaddressed for too long. Alongside these alarming reports, there were even stronger accusations that the facility was letting patients suffer or deteriorate, with some families feeling that their loved ones left feeling worse than when they arrived.
Amid the chorus of warnings, several reviewers offered a much more hopeful and positive picture. Some people wrote of a responsive and capable care team that included the patient's family in medical updates and progress notes, describing a collaborative approach that helped a patient make meaningful strides in therapy and regain a degree of independence. There were accounts of clean, well-kept spaces with pleasant lobbies, bright d?cor, and a generally welcoming atmosphere where staff greeted visitors and reassured them that help would be right with them. In these voices, the facility was not just about rehab; it was about being part of a team that supports recovery, and the patient's progress in physical therapy, occupational therapy, and speech therapy was highlighted as a bright spot. Several reviewers praised the quality and compassion of individual staff members - sometimes naming people by role or team (like Michelle) for going above and beyond, and noting that certain nursing and therapy staff were particularly attentive and kind.
Communication appears to be a critical factor in how families perceived the experience. Some reviewers praised the facility for strong family involvement, clear lines of communication, and management that listened and worked with families to address concerns, even amid the challenges posed by COVID-19 restrictions. Window visits during the pandemic were highlighted as a meaningful workaround that allowed families to stay connected when in-person visits were limited. Conversely, others described frustrating experiences when calls went unanswered or information could not be readily shared, reinforcing the idea that responsiveness varied by shift, staff, and circumstance. There were even claims from families who had Tour and placement discussions that management could be helpful and supportive, balancing caution with the realities of visiting restrictions and care decisions.
A recurring throughline is the contrasting experience some residents had at the same facility over time. Several accounts mention the facility by name - Tanglewood - and describe it as a place that has shown real improvement over the years. One reviewer who had previously endured a very negative view said it was "one of the worst places you could ever be at" years ago but is now "really coming around" with engaged staff and thoughtful care that many families appreciate. Others affirmed this improvement, noting that the staff work hard to address resident needs, provide meaningful activities, and create a caring atmosphere, even while acknowledging ongoing concerns raised by other families. For some, this has translated into a sense of trust and reassurance that their loved ones were receiving genuine care, while for others the lingering issues still colored their overall impression.
There are vivid, personal testimonies on both ends of the spectrum. Families recount positive, heartwarming moments: a mother-in-law receiving excellent care and repeatedly praising friendly staff; a relative feeling confident in the rehab team's ability to help a loved one regain mobility; administrators and nurses who truly engage with residents and customize activities to their interests. At the same time, other families tell stories of feeling unheard, dealing with what they perceive to be unqualified staff or mismanaged care, and living with worries about safety and dignity. One commenter even stated a clear personal loss - their mother's death - and connected it to alleged neglect, a reminder of how strongly people feel when a loved one's health and safety seem compromised.
Taken together, the reviews portray a facility that elicits intense loyalty and intense concern from families in equal measure. On the one hand, there are stories of clean spaces, respectful treatment, effective therapy, and caring staff who treat residents with dignity and individual attention. On the other hand, there are severe warnings about neglect, unsafe conditions, poor communication, and management practices that some families blame for harm. The name Tanglewood appears repeatedly, signaling a consistent identity behind these experiences, with some reviewers crediting it for meaningful improvements and others cautioning that past problems persist. For anyone considering this facility, the takeaway is clear: experiences can vary widely from one resident and one care team to another, and potential families should engage directly with staff, request up-to-date information on care plans and safety practices, and tour the facility to assess how well it may meet their loved one's specific needs. Window visits, transparent communication, and a focus on both medical treatment and daily comfort seem to be the recurring themes that matter most to families navigating this decision.
Tanglewood Nursing & Rehabilitation in Topeka, KS is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can get pampered and look their best. They can also enjoy their favorite shows or movies with the cable or satellite TV provided. Community-operated transportation is available for easy access to nearby locations.
For those who like to stay connected, there is a computer center with Wi-Fi/high-speed internet. Residents can dine together in the spacious dining room, which offers restaurant-style dining. Housekeeping services are provided to help maintain a clean and organized living environment.
Tanglewood Nursing & Rehabilitation has various recreational areas including a fitness room, gaming room, small library, and outdoor space for residents to relax or engage in activities they enjoy. The community also offers move-in coordination services for a smooth transition.
Care services provided include 24-hour call system and supervision for safety and peace of mind. Trained staff are available to assist with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program is offered to support emotional well-being.
Special dietary restrictions are accommodated in meal preparation and service, including diabetes diet options. Transportation arrangements are made for non-medical needs as well as appointments with doctors. A wellness center provides additional support for maintaining good health.
In addition to these amenities and care services, Tanglewood Nursing & Rehabilitation is conveniently located near cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, ensuring easy access to necessary resources.
Overall, Tanglewood Nursing & Rehabilitation offers a comfortable and enriching assisted living experience with an array of amenities and care services tailored to meet the unique needs of its residents.
Tanglewood Nursing & Rehabilitation is located at 5015 South West 28Th Street, Topeka, KS 66614 in Wabaunsee County, Kansas
Tanglewood Nursing & Rehabilitation on seniors.fyi includes 7 photos including images showing landscaping, building, decor, outdoor, outdoors, and more.
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