Overall Review of Trinity Nursing & Rehabilitation Center
common
33 reviews mention this
Staff kindness comes up often
Many reviewers describe staff as kind, helpful, and responsive to their loved ones.
Across reviews, residents and families repeatedly mention being greeted, supported, and treated with respect. Multiple reviewers specifically call out nurses and aides as caring, while others highlight the therapy and medical teams helping with rehab goals. Some families also mention good communication during longer stays, including updates through a social worker or ambassador.
caveat
8 reviews mention this
Cleanliness complaints are recurring
Several reviewers raise serious cleanliness concerns that affected their trust.
Some families describe noticeable cleanliness issues, including strong odors, dirty rooms, and concerns about how often residents were bathed or cleaned. A few reviews also mention pests and waste-related problems, such as reports of bed bug issues and feces or urine being present. Even among some complaints about care, cleanliness is cited alongside staffing and hygiene breakdowns.
common
6 reviews mention this
Activities and events matter
Reviews describe regular activities, events, and an active activity department.
Positive reviews mention community activities, games and puzzles, and staff taking residents to events or hosting gatherings. Several reviewers also describe entertainment during longer periods at the facility, including an activity director keeping residents engaged through quarantine and lockdown. At the same time, at least one reviewer reports dissatisfaction after activity staff changes, which suggests the activity experience can vary over time.
caveat
8 reviews mention this
Food temperature and timing draw criticism
Multiple reviews complain about food being cold, delayed, or insufficient.
Some reviewers describe meals arriving cold, taking a long time to be served, or not matching expected portion sizes. Several also mention limited access to items like TV remotes, shower schedules, or medication communication in the same timeframe as food problems. A smaller number of reviews are more mixed, noting concerns about meal quality while still giving overall performance credit.
common
7 reviews mention this
Rehab therapy is a mixed experience
Therapy gets praised, but some reviewers say rehab progress was lacking.
Many families describe physical, speech, and occupational therapy as helpful, with staff pushing residents toward goals and supporting recovery after hospitalization. Other reviews, however, say their loved ones did not receive the level or amount of rehabilitation they expected, including being in bed more than anticipated. Taken together, reviewers’ experiences with rehab support range from very positive to sharply critical.
common
2 reviews mention this
Nearby care and dining options close by
Several everyday needs are nearby, including clinics, pharmacies, and familiar dining spots.
Reviewers’ context is supported by nearby services such as a nearby physician office and retail pharmacies. Common dining options like Panera Bread and local restaurants are also within about a mile, which can make short trips easier for families visiting the facility.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Kansas City International (19 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Small, home-like community with personalized, attentive care.
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