1221 South Gear Street, West Burlington, IA 52655
For more information about senior living options: (844) 490-3973
The staff strive to make residents feel at home, offering lots of activities and food options. The therapy staff ensures residents stay active. The staff are amazing, kind, and caring. The caregivers are wonderful, compassionate, and take great care of residents. The Klein Center is really nice, with spotless facilities and attentive staff. The Appletree neighborhood offers beautiful rooms and excellent, caring staff. The staff keep families informed and provide excellent care. It is described as one of the nicest care facilities the reviewer has experienced. The grounds are beautiful, with walkways and flowering plants.
The center is described as having the worst bullying the reviewer has ever seen, with retaliation after contacting HR. There is a long history of bullying and favoritism toward certain staff, leaving some individuals with no chance. Residents faced a lack of lettuce and a school-lunch-style menu with little variation due to staffing changes. Activities have been cut back, reducing resident engagement and morale amid financial cutbacks. The six-week stay was described as terrible. A grandmother's room was not cleaned by staff, and she was left in the bathroom for almost two hours during lunch. Rehab admissions were declined because the patient was deemed too risky, with doctors and caregivers failing to return calls.Great River Klein Center in West Burlington is best suited for families prioritizing strong short-term rehabilitation and a home-like environment with private rooms, where frontline staff are willing to go the extra mile to support recovery and daily living. The campus ambiance, with well-kept grounds and modern rooms, can help reduce the sense of institutional life. But this community carries notable caveats: administration and morale appear strained in some reviews, and long-term stability hinges on continuous staffing and robust governance. For families seeking absolute predictability, transparent leadership, and consistently high-level engagement across all neighborhoods, alternatives may be worth evaluating first.
On the plus side, multiple accounts applaud the care in certain neighborhoods, especially Appletree, where private rooms, clean facilities, and attentive therapy staff are highlighted. The rehab program is described as thorough, with PT protocols and a focus on keeping residents active. Food receives frequent praise in several reviews; breakfasts are individualized, with on-site cooks preparing meals to order. When care is going well, residents and families see kindness, reliable communication from staff, and a sense that staff genuinely want to make the stay feel comfortable and lived-in rather than clinical.
However, the darker undercurrents cannot be ignored. A pattern of bullying, favoritism, and retaliation is cited by multiple reviewers, alongside complaints about HR responsiveness and leadership decision-making. Instances of poor housekeeping and failure to attend to residents' basic needs surface in recurrent anecdotes - one resident's room never being cleaned during a six-week rehab, another being left unattended in a bathroom for hours. Communication gaps with physicians and a tendency to decline rehab referrals without clear justification further erode trust. Several families accuse the operation of prioritizing budget overruns over resident well-being, with activities and morale taking a hit as costs are cut.
These contrasts matter because the strongest draws - the therapy-intensive rehab, the private rooms, and the compassionate frontline care in pockets of the campus - do at times offset the risk of inconsistency. For families who can compartmentalize experiences by unit and who value a strong rehabilitation pathway, the center can deliver meaningful gains and a recovery-orientated environment. Yet the weight of admin friction, uneven staffing, and reported neglectful episodes tilt the balance toward caution. Prospective residents must measure how much variability they can tolerate and whether they can rely on the leadership to address problems promptly and transparently.
Alternatives are worth considering for anyone whose priority is reliable, uniform care, predictable activities, and proactive problem-solving from leadership. If a resident requires high-touch, continuous oversight, or if past experiences with turnover, poor communication, or perceived profit-driven decisions raise concern, exploring other communities with steadier governance and stronger grievance handling could be prudent. Families should also consider whether a long-term stay aligns with present needs, or whether a temporary rehab-focused arrangement elsewhere would better fit before committing to a longer transfer.
To make a sound decision, plan comprehensive campus visits and speak specifically with the director of nursing and multiple care teams. Insist on current staffing ratios, unit-by-unit activity calendars, and a transparent explanation of any recent changes in programming. Seek candid feedback from current residents and families about response times, room cleanliness, and how concerns are escalated. Review the center's policy on referrals and hospital partnerships, and verify that the facility can meet the medical and rehabilitative needs without undue delays. With clear expectations and firsthand observations, families can determine whether Great River Klein Center will deliver the balance of rehab strength, personal attention, and stability that fits their loved one's path.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Great River Klein Center in West Burlington, IA is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs and preferences of its residents. The community is thoughtfully designed to provide a comfortable and fulfilling lifestyle, with fully furnished apartments that include private bathrooms and kitchenettes for convenience and autonomy.
Residents at Great River Klein Center can enjoy a variety of amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor spaces like gardens. The community also provides various dining options with restaurant-style dining and special dietary restrictions taken into consideration.
The dedicated care services offered at Great River Klein Center ensure that residents receive assistance whenever required. With 24-hour call systems and supervision, assistance with activities of daily living like bathing, dressing, and transfers are readily available. Medication management is also provided to ensure the wellbeing of the residents. Additionally, the community offers transportation arrangements for non-medical purposes as well as doctor's appointments.
Great River Klein Center goes beyond just providing basic necessities by offering an array of activities and programs for social engagement and mental wellness. Residents can partake in fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to individual needs and preferences.
Convenience is key at Great River Klein Center with numerous nearby amenities. There are six cafes, five parks, eight pharmacies, 25 physicians' offices, 31 restaurants, five transportation options, 15 places of worship nearby the community. Additionally, there are four hospitals within close proximity.
Overall, Great River Klein Center in West Burlington is an exceptional assisted living community that strives to enhance the quality of life for its residents by offering top-notch amenities and care services in a warm and welcoming environment.
Great River Klein Center is located at 1221 South Gear Street, West Burlington, IA 52655 in Des Moines County, Iowa
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