400 East Polk, Washington, IA 52353
For more information about senior living options: (844) 490-3973
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Liz is very caring and takes the time to listen to concerns. Sarah is friendly, professional, and knowledgeable, and helpful. Lisbeth Whaley is a godsend to patients and provides compassionate, thorough care. Lisbeth Whaley is attentive, with thoughtful feedback and encouragement, and easy to work with. Lisbeth Whaley is genuine, thorough in reviewing history and charted information, and receptive to patient concerns. Brian Murphy has outstanding bedside manner - down to earth, to the point, and easy to talk to. Stephanie Sparks is thorough, attentive, and makes sure questions are answered without rushing. The staff at the clinics are courteous and professional; Dr. Murphy is amazing and always takes time to listen. Brian Murphy provides great care - personable, informative, and caring. Lisbeth Whaley is simply the best, with unmatched compassion, knowledge, and caring.
There was a 53-minute wait after check-in. The Emergency check-in by a young lady was not satisfactory.The reviews paint a cohesive picture of a care team at Washington County Hospitals Ave Clinics that consistently puts patients first. Across multiple encounters, people describe a climate of warmth, attentiveness, and genuine concern. From the moment someone steps into the clinic, the emphasis is on listening to concerns, explaining options clearly, and partnering with patients and families to find the best path forward. The overarching message is that providers are approachable, thorough, and compassionate, making even challenging health discussions feel doable and reassuring.
A common thread across many accounts is the value placed on listening and personalized attention. Liz is praised for being genuinely caring and patient-focused, taking the time to listen to concerns and working toward what's best for a child. In a similar vein, Sarah is recognized for her friendliness, professionalism, and practical help with INR management, demonstrating how specialized expertise can be delivered with warmth and clarity. Lisbeth/Lisbeth Whaley consistently appears as a trusted, compassionate presence who puts care into practice by listening attentively, reducing anxiety, and outlining thoughtful treatment ideas without pressuring patients. The sentiment is that these clinicians don't rush you; they engage with you, consider your history, and tailor recommendations to your situation.
The experience with primary care and ongoing management stands out in several strong testimonials about Dr. Brian Murphy. Patients repeatedly describe him as down-to-earth, easy to talk to, and remarkably thorough. He is commended for explaining what's happening in plain language, addressing questions thoughtfully, and taking time to ensure patients understand the next steps. Several reviews highlight his ability to combine professionalism with a personable, "real world" bedside manner - whether discussing routine care, complex symptoms, or sensitive topics. The consistency of this experience - clear communication, attentive listening, and a calm, confident approach - leads many to say they feel understood, supported, and hopeful about their health path. While one note mentions that thorough testing can mean appointments run a bit behind, the same voice emphasizes that the extra time spent is appreciated and worth it for the quality of care received. The front desk and overall staff are frequently described as friendly and helpful, reinforcing a positive, patient-centered environment.
Stephanie Sparks emerges as another trusted voice in patient feedback, praised for thoroughness, listening, and clear explanations. The reviews suggest that when Stephanie engages with a patient, questions are answered, concerns are acknowledged, and information is presented in a way that patients can grasp. This sense of accessibility - being able to understand what's happening and what comes next - appears to be a hallmark of the staff culture. Paired with compliments for the rest of the team, Stephanie's interactions contribute to an atmosphere where patients leave feeling informed, cared for, and encouraged.
Wound care and specialty expertise also receive strong accolades. Dr. Matthew Hines is described as among the best in his field, with enthusiastic gratitude from patients who feel he is talented, compassionate, and highly effective. The enthusiasm is not just about technical skill but about the way he communicates and treats people, reinforcing a broader message that skilled providers who genuinely care are central to positive outcomes. The overall sense is that specialty care at the clinic is both competent and reassuring, contributing to patients' confidence in their treatment plans.
Beyond individual clinicians, the reviews highlight a culture of trust and long-term relationships. Several patients describe years of care with physicians who know their history, acknowledge their concerns, and adapt to evolving needs. Dr. Whatley is cited as a provider for over a year who listens, addresses questions seriously, and demonstrates compassion in prioritizing patient benefit and outcomes. Across the board, the recurring themes are accessibility, empathy, thorough evaluation, and patient empowerment - qualities that help patients feel supported in managing ongoing health concerns and in navigating new diagnoses or changes in treatment.
In summary, the collective voice from these experiences is one of consistently high-quality care delivered with empathy, clarity, and partnership. Patients repeatedly express gratitude for clinicians who listen, explain thoroughly, and treat them as whole people rather than just a set of symptoms. The care teams at Washington County Hospitals Ave Clinics are portrayed as reliable, patient-centered partners who ease anxiety, foster understanding, and inspire confidence in the path forward. From routine check-ins to complex treatment plans, the experience described by these reviewers reflects a strong commitment to compassionate, competent medical care.
43 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Washington County Hospital in Washington, IA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features fully furnished accommodations with cable or satellite TV, kitchenettes, and Wi-Fi/high-speed internet. Residents can enjoy restaurant-style dining in the on-site dining room and take advantage of housekeeping services for added convenience.
The community also offers move-in coordination assistance to make the transition as seamless as possible. For outdoor enthusiasts, there is outdoor space available for relaxation and enjoyment. Additionally, there is a small library where residents can find books and other reading materials.
Care services provided at Washington County Hospital include 24-hour supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is offered to those who need it. The community also provides specialized care for individuals with diabetes through a carefully designed diet plan.
Meal preparation and service are provided by trained staff members who cater to special dietary restrictions. Medication management is also available to help residents stay organized with their medications. A mental wellness program is offered to support residents' emotional well-being.
In terms of nearby amenities, there are two cafes, two parks, five pharmacies, seven physicians' offices, seven restaurants, one transportation option, and thirteen places of worship nearby. There is also a theater within close proximity for residents who enjoy cultural outings. In case of emergencies or medical needs, there are four hospitals located near the community.
Overall, Washington County Hospital in Washington, IA provides a comfortable and supportive environment for seniors needing assistance with daily tasks while offering various amenities and access to nearby conveniences for their enjoyment.
Washington County Hospital is located at 400 East Polk, Washington, IA 52353 in Washington County, Iowa
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