Hegg Memorial Health Center
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2116 14Th Street, Rock Valley, IA 51247
For more information about senior living options: (844) 490-3973
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Exceptional and professional care from all the staff at Hegg. The care providers do a great job at explaining things and listening. Hegg offers amazing healthcare with a hometown feel and a professional, family-oriented environment. The staff are very friendly and helpful. Hegg demonstrates genuine care for patients, staff, and the community. Hegg provides quality care. Dr. DeJong is very impressive - friendly, engaging, and explains his ideas well.
One reviewer described the staff as the most ignorant and judgmental people they've ever encountered, and said they were told to go somewhere else to find a regular physician. A reviewer stated they would give a better review if they could actually receive care from Hegg, noting that information requests were met with voicemail and no return call. A reviewer indicated dissatisfaction with the response process, choosing Sioux Center Health after not getting satisfactory information from Hegg.The collection of remarks paints a picture of a clinic that many patients view as a beacon of exceptional and professional care. Several reviewers highlight that the care providers are not only skilled but also take the time to explain things clearly and listen attentively. This combination of thorough explanations and attentive listening seems to build a sense of trust and reassurance for those who feel heard and understood. In a field where communication can make a meaningful difference in a patient's experience, these reviewers consistently point to the way the staff conducts itself as a standout feature.
A recurring theme across several comments is the sense of community and personal warmth that people associate with Hegg. Phrases like "the people, professionalism & family feel of Hegg" and "amazing healthcare with hometown feel" emphasize a welcoming atmosphere that feels deeply connected to the local community. Reviewers describe a genuine care for patients, staff, and the wider community, suggesting that the practice's culture goes beyond individual appointments to foster a sense of belonging and shared responsibility. The overall impression is that of a place where you are treated not just as a patient, but as part of a small-town network of care.
Linked to this sense of care and community is a clear appreciation for the quality and professionalism of the services provided. Words like "Quality care," "Amazing and professional care," and "Very friendly and helpful staff" recur throughout the feedback, underscoring a core belief that the level of care is consistently high. The compliments extend to the demeanor of the staff and the approach to patient interactions, with many reviewers noting that the team's professionalism pairs well with kindness and helpfulness, creating a reassuring and supportive clinical experience.
Not all voices in the pool of reviews are positive, and one starkly negative encounter stands out as a counterpoint to the otherwise favorable outlook. A reviewer described Hegg staff as "the most ignorant and judgmental people I've ever encountered" and said they were practically told to seek care elsewhere for a regular physician. This singular, harsh critique highlights that, even in a setting that many testimonials celebrate, there can be experiences that feel dismissive or unwelcoming. It serves as a reminder that patient experiences can vary significantly and that perceptions of judgment or exclusion can strongly color how care feels in the moment.
On a more positive note, several reviewers specifically sing the praises of Dr. DeJong, noting that he was friendly, social, and able to articulate his theory and thoughts effectively. The praise for Dr. DeJong, paired with remarks about the staff's friendliness, suggests that individual providers can have a meaningful impact on how care is perceived. When a clinician pairs clear communication with a welcoming bedside manner, it reinforces the broader themes of trust and patient-centric care that recur across many reviews.
There is also a nuanced account that touches on the difficulty of obtaining information or care when needed, even as others commend the emergency department. One reviewer said they would have given a better overall rating if they could receive information and care more readily, recounting how they were asked to leave a voicemail after calling twice, whereas another local facility (Sioux Center Health) answered on the first call. The reviewer makes a pointed distinction between the general practice and the emergency department, noting that the emergency department left a separate, thoroughly positive impression. This mixed feedback emphasizes that timely communication and responsiveness can strongly influence overall satisfaction, even when other aspects of care are praised.
Taken together, these reviews present a portrait of Hegg as a place many people value highly for its caregiving ethos: professional, patient-centered, and deeply embedded in a hometown community spirit. The positive experiences emphasize clear explanations, attentive listening, friendly and helpful staff, and a sense of belonging that many patients associate with a "family feel." At the same time, the negative and mixed notes remind us that individual interactions - especially around access, information, and non-clinical judgments - can shape perceptions in substantial ways. The standout praise for the emergency department and for doctors like Dr. DeJong suggests that when conditions align - strong communication, genuine warmth, and accessible information - the care experience is felt as comprehensive, compassionate, and trustworthy.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hegg Memorial Health Center in Rock Valley, IA is a vibrant assisted living community that offers a range of amenities and care services to enhance the well-being and comfort of its residents.
In terms of amenities, residents can enjoy the convenience of a beauty salon for their grooming needs. They can also access cable or satellite TV for their entertainment. The community operated transportation service ensures that residents have easy access to nearby areas. A computer center is available for those who want to stay connected with loved ones or engage in online activities. The dining room provides restaurant-style dining, offering delicious and nutritious meals prepared by the experienced staff.
For recreational purposes, there is a fitness room equipped with various exercise equipment. Residents can also enjoy gaming activities in a dedicated room or spend time in the garden to relax amidst nature. A small library is available for book lovers to indulge in their reading passion. There is Wi-Fi/high-speed internet throughout the community to keep residents connected with the digital world.
When it comes to care services, Hegg Memorial Health Center offers 24-hour call system and supervision for peace of mind and safety assurance. Trained caregivers are always available to assist residents with activities of daily living such as bathing, dressing, and transferring. Special dietary restrictions are accommodated, including diabetes diet, ensuring that residents receive appropriate nutrition tailored to their needs. Medication management services are provided to ensure proper administration of medications.
The community promotes mental wellness through its dedicated program focused on supporting residents' emotional and psychological well-being. Transportation arrangement is available for non-medical purposes as well as transportation to doctors' appointments.
Residents at Hegg Memorial Health Center benefit from planned daily activities that cater to their interests and preferences. Fitness programs are accessible for those who wish to maintain an active lifestyle while planned day trips provide opportunities for exploration and socialization outside the community premises. Resident-run activities encourage engagement and foster a sense of community among peers.
Nearby, residents have the convenience of three cafes, one pharmacy, five restaurants, and 11 places of worship. Additionally, there are three hospitals in close proximity to ensure prompt medical care when needed.
In summary, Hegg Memorial Health Center offers a comprehensive assisted living community with an array of amenities and care services designed to promote comfort, well-being, and an engaging lifestyle for its residents.
Hegg Memorial Health Center is located at 2116 14Th Street, Rock Valley, IA 51247 in Sioux County, Iowa
Hegg Memorial Health Center on seniors.fyi includes 4 photos including images showing healthcare, building, exterior, architecture, landscaping, outdoor, and more.
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