Mercyone Oelwein Senior Care in Oelwein, IA

Information last verified:

201 Eighth Avenue Se, Oelwein, IA 50662

For more information about senior living options: (844) 490-3973

3.2 from 19 reviews
5 stars
9
4 stars
2
3 stars
0
2 stars
0
1 stars
8

Overall Review of Mercyone Oelwein Senior Care

Pros

  • pro The care team provided quick intake, labs, and evaluation, with a thorough examination marked by compassion from admission to discharge.
  • pro Alli Ingels in Radiology is praised as the perfect combination of knowledge and kindness.
  • pro The emergency room in Oelwein is described as outstanding, with Dr Montgomery listening attentively and staff who are caring and helpful.
  • pro The small-town ED is noted to have good staff and attentive, friendly nurses.
  • pro Dr Montgomery is commended for personalized follow-up calls after discharge, reflecting exceptional post-visit care.

Cons

  • pro The reviews describe the doctor’s office as incompetent, including lab bills sent to collections and improper insurance billing.
  • pro The practice is portrayed as completely incompetent, with refills delayed for weeks and poor communication.
  • pro Prescription handling is repeatedly mishandled, with the wrong pharmacy and incorrect monthly dosing.
  • pro The facility is described as focused on profit and malpractice.
  • pro One reviewer says a grandmother was nearly killed by being sent home with severe underlying health conditions.
  • pro ER staff are accused of pressuring patients for narcotics and neglecting proper hand hygiene.
  • pro Test and radiology results are not forwarded to the provider promptly, causing dangerous delays.
  • pro The hospital is labeled the worst ever by a reviewer.

Review

MercyOne Oelwein Senior Care is best suited for seniors in or near Oelwein who want a local, hospital-linked option with a quick intake and a thorough initial evaluation. The facility’s core strength shows up when rapid admission is critical and families need reassurance that an initial assessment will be comprehensive and humane. This setting works best for residents who can lean on the MercyOne network for acute evaluation and discharge planning, while accepting that administrative tasks may spill over into outside clinics. For those who prize speed and a thoughtful bedside approach during transitions, it’s a solid fit.

Those who should consider alternatives are families who demand flawless billing, consistent prescription management, and airtight record transfers. A recurring theme in the broader experience is administrative friction that leads to billing disputes, refills delays, and fragmented communications, issues that can jeopardize ongoing medication routines. If continuity of care, predictable pharmacy handling, and reliable access to the same care team are essential, the risk profile here is not negligible. Additionally, seniors who require a deep geriatric program with extensive on-site specialists or a seamless continuum across multiple facilities may prefer a larger system with established care coordinators.

On the plus side, the strongest pro is the ability to move quickly from intake to initial care with a clinician who can perform a thorough review. Several encounters describe compassionate attention from admission through discharge and a sense that the early medical workup was both efficient and patient-centered. When the care plan hinges on prompt labs, clear evaluations, and rapid stabilization, these positives can shorten the path to appropriate treatment. Yet these advantages can be undercut by the most persistent cons: inconsistent administrative performance, billing mix-ups, and delays in refills or test results that ripple into day-to-day safety and comfort for residents.

Families evaluating MercyOne should ask pointed questions to separate the strengths from the risks. Is there an on-site geriatric primary care director, and how is care coordinated across hospital services and the senior care unit? How are laboratory results, imaging reports, and prescription changes shared with the resident’s regular clinician, and what is the response time when something is missing? Is there a dedicated care manager or liaison who oversees transitions, med reconciliation, and family communications? Request a clear outline of the billing process, confirm which pharmacies are supported, and verify that the patient portal provides timely access to meds and test results.

During a site visit, observe how staff communicate with family members and residents, how quickly refills are addressed, and whether there is a clear, accountable process for medication reconciliation. Look for signs of stable medical oversight, such as a consistent team rather than rotating physicians, and ask to meet the person responsible for care coordination. Check recent sample discharge or care-transition summaries to gauge whether the facility can maintain continuity between hospital care and long-term living. Any ambiguity on these points should push families to explore alternatives or push for stronger safeguards before committing.

In sum, MercyOne Oelwein Senior Care suits a subset of seniors who prioritize quick, compassionate intake and local access to hospital-linked care, within a small-town setting. The upside, fast assessments, attentive frontline staff, and clear initial evaluations, can be meaningful, especially during transitions. The downside, dominated by administrative and billing fragility and inconsistencies in records and meds, is not trivial for residents who depend on reliable, continuous care. For those who can tolerate the administrative flux with proactive oversight, MercyOne offers solid value; for others, especially where medication reliability and seamless information flow are non-negotiable, pursuing a more integrated system or demanding concrete safeguards before enrollment is wise.

Features

Housing

  • 39 resident community capacity 39 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mercyone Oelwein Senior Care is a vibrant assisted living community located in the charming town of Oelwein, IA. With a variety of amenities and care services, our community is dedicated to providing seniors with a comfortable and fulfilling lifestyle.

Residents at Mercyone Oelwein Senior Care can enjoy the convenience of cable or satellite TV in their fully furnished apartments. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. For those who prefer to cook on their own, each apartment is equipped with a kitchenette.

Our community boasts beautiful outdoor spaces and gardens, perfect for relaxation and enjoying the fresh air. Residents can also spend their leisure time in our small library or engage in resident-run activities that cater to their interests. With Wi-Fi/high-speed internet available, staying connected with loved ones and accessing information online is easy.

At Mercyone Oelwein Senior Care, we prioritize the well-being of our residents. Our dedicated staff provides 24-hour supervision and offers assistance with activities of daily living such as bathing, dressing, and transfers. We also have specialized programs for mental wellness and diabetes management to ensure residents are supported in all aspects of their health.

With special dietary restrictions in mind, our community takes care to provide meals that meet specific needs. Medication management is also offered to ensure residents stay on top of their healthcare routine.

Conveniently located near parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals; Mercyone Oelwein Senior Care offers easy access to essential amenities and services.

Come join our warm and inclusive community at Mercyone Oelwein Senior Care where we strive to enhance the lives of our residents through exceptional care services and engaging activities.

Nearby Places of Interest

Hospitals

  • Mercy Hospital (0 miles)
  • Covenant Clinic (0.1 miles)
  • West Village Care Center (14.1 miles)
  • East Towne Care Center (14.2 miles)
  • Peoples Memorial Hospital (14.2 miles)
  • Buchanan County Health Center (14.3 miles)
  • Independence Dialysis (14.3 miles)

Physicians

  • MercyOne Oelwein Family Medicine (0.1 miles)
  • Covenant Clinic (8.3 miles)
  • Covenant Clinic (12.8 miles)
  • Covenant Clinic (14.3 miles)

Restaurants

  • Ice Cream Junction (0.3 miles)
  • McDonald's (0.5 miles)
  • Subway (0.5 miles)
  • Leo's Italian Restaurant (0.6 miles)
  • First Garden (0.6 miles)
  • Oelwein Cafe (0.6 miles)
  • Valone's Family Restaurant (0.6 miles)

Places of Worship

  • Zion Lutheran Church (0.3 miles)
  • First Baptist Church (0.6 miles)
  • Grace United Methodist Church (0.6 miles)
  • Antioch Christian Church (0.7 miles)
  • Church of Christ-Eastside (0.7 miles)
  • Sacred Heart Catholic Church (0.7 miles)
  • Sacred Heart Rectory (0.7 miles)

Parks

  • Wings Park (0.5 miles)
  • Oelwein City Parks Department (1.2 miles)
  • Fontana Park (4.9 miles)
  • Downing County Park (8.5 miles)
  • Twin Bridges County Park (9.9 miles)
  • Brush Creek Canyon State Park (13 miles)
  • Veteran's Park (14.2 miles)

Pharmacies

  • Oelwein Family Pharmacy (0.6 miles)
  • Schuchmann's Pharmacy (0.6 miles)
  • Between Times Christine Fisher Oelwein (0.7 miles)
  • Scott Pharmacy (12.6 miles)
  • Hartig Drug (14.3 miles)
  • Ryan Pharmacy (14.3 miles)

Theaters

  • The Grand Theatre (0.6 miles)

Transportation

  • X-L Specialized Trailers (0.7 miles)
  • U-Haul Neighborhood Dealer (0.9 miles)
  • U-Haul Neighborhood Dealer (12.6 miles)
  • Independence Municipal Airport (IIB) (15.3 miles)

Cafes

  • Fayette Sweets Cafe (12.7 miles)
  • Scotters Coffee (14.3 miles)
  • R & R Cafe (14.3 miles)

Frequently Asked Questions

Where is Mercyone Oelwein Senior Care?

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