Humboldt County Memorial Hospital
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1000 North 15Th Street, Humboldt, IA 50548
For more information about senior living options: (844) 490-3973
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Jacob Miller is amazing. Jacob Miller was nice and answered all of my questions. The ER staff were kind, knowledgeable, comforting, understanding, and quick. The staff make this hospital. They are wonderful people who take great care of patients and clearly enjoy their jobs. The ambulance driver Kevin was amazing. The ER wait times have been non-existent.
One reviewer claims the hospital doesn't handle pregnancies and accuses it of cashing in on elderly inpatient care. A reviewer describes ER nurses as the rudest and most disrespectful they've ever met. A reviewer asserts that Dr W misdiagnosed their mother's cancer, ruining her golden years. A reviewer complains about a $2,104 bill after a brief ER visit and notes that bills were mailed to an old address with no prior notice. A reviewer criticizes billing practices, noting confusion over outpatient hospital versus physician office visits and high copays for a short NP visit.Humboldt Memorial and the surrounding health system in Humboldt County attract a broad spectrum of experiences from patients and family members, ranging from high praise for the staff and facilities to frustration with billing practices and some clinical communication. Across many comments, the common thread is a sense that the hospital and its clinics are a vital, often compassionate presence in the community, staffed by people who care deeply about their patients. Visitors repeatedly point to courteous, accessible care, clean facilities, and a culture where the staff "enjoy their jobs" and take pride in their work. In ER settings, many describe quick, attentive treatment and a reassuring bedside manner, with nurses and doctors who are patient and thorough, especially with children and anxious family members.
On the other hand, several accounts center on administrative and billing issues that left patients frustrated and feeling uncertain about their financial obligations. One particularly troubling story describes an ER visit on December 23, 2023 for a nose and eyelid injury caused by a wire wheel, with a bill totaling $2,104 that only appeared in collections more than a year and a half later. The patient learned of the collections through an online portal and was shocked to discover the hospital had sent the bill to an address they hadn't lived at in 14 years. A billing supervisor named Allison claimed the nurse had the old address on file, while the patient insisted that updated contact information should have been requested and verified. The dialogue included questions about whether relatives might still live at the old address, and the assertion that since the bills weren't forwarded, they were considered received. The reviewer argued that an ER visit lasting roughly an hour shouldn't yield such a large bill, especially when the care involved no stitches or eye patch, and the possibility of a CT scan would have dramatically increased costs. The same reviewer noted the decision not to pursue certain imaging and expressed distrust of the billing process, highlighting a disconnect between perceived care and the financial consequences.
Other accounts focus on pre-procedure communication and insurance copays. One patient described interactions around an epidural ordered by an NP, where charges totaled about $300. The patient contacted their insurer and learned that the cost reflected an outpatient hospital designation rather than a physician-office visit, resulting in a higher copay than expected for a brief 10-minute appointment. Attempts to reclassify the visit to a physician office, or to obtain a more accurate explanation of the billing, were not straightforward, and the patient left with the impression that the system prioritized classification and billing over the clarity of the patient's experience. The takeaway from these stories is a sense that administrative classifications and cost-shaping can overshadow straightforward, transparent communication about what patients should expect to pay.
Amid these concerns, many reviewers celebrate the hospital's commitment to patient care. Jacob Miller, in particular, is highlighted as a compassionate and helpful staff member who answered questions and contributed positively to the patient experience, even when some communication gaps existed elsewhere in the system. Across departments - ER, radiology, therapy, and specialty clinics - recurring praise centers on the courtesy, professionalism, and genuine concern shown by staff. Multiple reviewers note that ER wait times, once they reach the department, tend to be managed quickly and with care, and that the physical environment - cleanliness, organization, and comfort - contributes to a sense of safety and competence in a high-stress setting. The radiology and therapy teams receive specific accolades for their attentiveness, with parents and guardians often remarking on staff who make pediatric experiences less stressful.
Beyond the ER, reviewers frequently mention the hospital's community-minded role and its comprehensive services. The Lymphoedema clinic earns consistent praise for staff who are described as caring and effective in managing chronic conditions. The overarching sense from many comments is that Humboldt Memorial is not just a place for acute care but a hub for ongoing health needs, including rehabilitation and supportive services. The hospital's integration with senior living communities and a growing rehabilitation department, along with a new recreation center, is cited as evidence of a forward-looking approach that serves an aging population and a broad spectrum of patients. In this light, several reviews emphasize that the facility is a cornerstone of the community's health, offering a full continuum of care under one umbrella.
There are also cautionary notes about the human and clinical side of care. A few reviewers recount experiences that felt rushed or impersonal, including a strong critique of particular nurses who were perceived as dismissive. One reviewer described a situation in which a single nurse's conduct during a request for a note about a non-emergency injury left them feeling disrespected and dismissed, underscoring that even in a generally positive environment, bedside manner can make a significant difference in how patients perceive their care. Another reviewer recounts a grim concern about a physician's diagnostic judgment, describing a family member's cancer-related experience as misdiagnosed and attributing the physician's departure from the state to personal or professional reasons; this account, though singular, highlights the trust and accuracy patients expect in serious medical decisions and the lasting impact of perceived missteps.
Overall, the sentiment surrounding Humboldt Memorial and its related clinics is one of substantial appreciation for the care and dedication of many healthcare professionals, tempered by ongoing concerns about billing practices, communication clarity, and occasional gaps in patient-provider interactions. The hospital's strengths lie in its accessible, compassionate staff, clean and well-maintained facilities, and the rich variety of services that address both acute and chronic health needs. Its growth in rehabilitation, elder care, and community facilities signals a commitment to serving Humboldt County's evolving needs. Yet the repeated calls for clearer billing processes, verified contact information, and improved pre-visit communication suggest there is room for improvement in ensuring patients fully understand what they are being charged and why - an area that could enhance trust and reduce the friction that some families experience when navigating urgent care and ongoing health management.
28 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Humboldt County Memorial Hospital in Humboldt, IA is an assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. There is also a dining room where residents can enjoy restaurant-style meals prepared by the staff.
The assisted living community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents receive their required medications on time. Additionally, the community has a mental wellness program to support the emotional well-being of its residents.
Residents at Humboldt County Memorial Hospital have access to several amenities and activities to keep them engaged and entertained. The community has outdoor spaces and a small garden where residents can relax and enjoy nature. There is also a small library for those who love reading. Resident-run activities are organized regularly, along with scheduled daily activities to provide social engagement for the residents.
In terms of location, there are several nearby parks where residents can enjoy outdoor activities. Pharmacies are conveniently located nearby for easy access to medications. Physicians' offices are also within close proximity for any medical needs that may arise. Restaurants provide options for dining out, while places of worship offer spiritual support. Should there be any need for hospital care, there are two hospitals in the vicinity.
Overall, Humboldt County Memorial Hospital in Humboldt, IA provides a comfortable and supportive environment for older adults requiring assisted living services. The range of amenities, care services, and convenient location make it an ideal choice for seniors looking for a community that promotes independence while ensuring their safety and well-being.
Humboldt County Memorial Hospital is located at 1000 North 15Th Street, Humboldt, IA 50548 in Webster County, Iowa
Humboldt County Memorial Hospital on seniors.fyi includes 3 photos including images showing building, entrance, architecture, windows, parking, healthcare, exterior, and more.
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