326 Summerset Box 38, Fontanelle, IA 50846
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The collection of notes about Good Samaritan Society in Indianola presents a portrait that runs the gamut from heartfelt gratitude to serious caution. Across multiple voices and experiences, the common thread is a deep appreciation for many of the people who work there and the care that is possible when staff members truly invest themselves in residents. In several accounts, the facility is described as a place where kindness, attentiveness, and professional dedication show up in daily interactions, in the quality of food and nutrition, and in the steady, patient support that comes with long-term illness and aging.
Several reviewers sing the praises of the staff for being friendly, attentive, and genuinely engaged with residents. One account highlights the overall warmth and usefulness of the team during a stay in the skilled unit, noting that the physical therapy staff were patient and worked hard with a husband who has dementia and Parkinson's. The sentiment is echoed by others who describe care teams - nurses, certified nursing assistants, licensed meds aides, dining staff, housekeeping, social workers - as a cohesive group that treats residents with respect, compassion, and a visible sense of heart. In particular, there are repeated expressions of gratitude for the way staff handled difficult days, and a strong sense that loved ones were cared for with kindness and professionalism from day one onward.
The caregiving experience is sometimes framed by practical, day-to-day observations and suggestions. One reviewer appreciated the attentive care for a husband but also suggested a potential improvement: checking residents hourly for wetness or need for changing depends, rather than every two hours. This kind of feedback reflects an overarching theme in these accounts: the goal is continuous, attentive, person-centered care - an aim that some families felt the community met, while others saw room for improvement in the consistency or frequency of care tasks.
There's also a stark contrast in the stories. After months of positive experiences, one family moved a loved one to another facility due to what they called a severe lack of personal hygiene care and substandard living conditions. The reviewer's tone is restrained but firm - an admission that, despite the many positive experiences, the facility fell short in crucial aspects of care and basic dignity. The sentiment is reinforced by the blunt warning to others to "look around" and to consider alternatives before placing a loved one there. This reminder underscores a reality in long-term care: even highly valued facilities can have serious gaps, and families must weigh both the compassionate care they witness and the tangible quality of daily living and hygiene.
Amid the array of experiences, there are many deeply moving tributes to individual families' loved ones. One tribute for Ruth Cradic is especially vivid: from day one until the end, the staff - with a chorus of thanks directed toward nurses, CNAs, dietary workers, housekeeping, front office, social workers, and hospice partners - are described as incredible, compassionate, and professorial in their kindness. The writer emphasizes that the care felt genuine and felt as though a "special group of people" were looking after her mother, with the hope that every single person who contributed to her care would be recognized. This reflects a broader theme of the value of a comprehensive, multidisciplinary approach to end-of-life care, where families find solace in knowing that their loved one was treated with dignity, love, and professionalism to the very end.
COVID-era experiences also find their place in these narratives. For a father who preferred to be at home, Good Samaritan Society's Indianola location is described as a place where he is "well taken care of" and where staff are consistently responsive to questions, especially during window visits - a solution many families adopted to maintain connection when in-person visits were constrained. In another note, a family that faced a transition regarding their mother awaited reassurance that she would be treated with respect and dignity, indicating a desire for predictable, respectful caregiving during a significant life change. These entries illustrate how a facility's ability to adapt - through communication, accessibility, and innovative visitation practices - becomes a key factor in family comfort and trust during trying times.
There are also heartfelt, sweeping expressions of gratitude that capture the emotional economy of caregiving. One reviewer celebrating the care for a mother who had recently passed away emphasizes that "everyone" - from nurses and CNAs to housekeeping and kitchen staff - performed with "HEART and TLC." The message is that, even in the face of staff shortages - a reality mentioned in several reviews - the team did their best and earned the esteem of the family. The reviewer extends thanks to Kindred Hospice as well, acknowledging the broader ecosystem of care that surrounded the patient, and leaves a clear impression of a community that bonded with the family in a moment of profound loss.
On the other end of the spectrum, one review closes with a stark and emphatic warning: "Staff is bad. Food is bad. There are patients that walk around asking for help and water. The government is shutting this place down at the moment. This place is so terrible so I ask not to send your loved one here. STEER CLEAR!!!!" This dissenting voice highlights a harsh reality that can overshadow even strong, compassionate care elsewhere in the same facility. It reminds readers that experiences with long-term care can diverge dramatically from one resident to the next, and from one wing or shift to another. It also signals the importance of ongoing oversight, transparent communication, and continuous improvement to address deficiencies when they arise.
Taken together, the notes about Good Samaritan Society in Indianola present a nuanced mosaic of care, where many families express gratitude and confidence in the abilities of a dedicated staff, while others caution future residents and their loved ones to conduct thorough assessments and consider alternatives if core needs - like personal hygiene and overall living conditions - are not being met. The stories collectively underscore the importance of a person-centered approach, strong multidisciplinary teams, and the ability to adapt to residents' evolving needs - whether during the comfort of routine daily care, the challenging phases of dementia or Parkinson's, or the sensitive moments of end-of-life care. They also serve as a reminder to facilities: that consistent, compassionate care is not just about medical treatment, but about upholding daily dignity and respect for every resident every day.
The Good Samaritan Society - Fontanelle in Fontanelle, IA is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished living space with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisurely reading.
Residents can enjoy delicious meals in the dining room with restaurant-style dining and special dietary restrictions are accommodated. Housekeeping services ensure that the living spaces are well-maintained at all times. Move-in coordination is available to assist new residents in settling into their new home.
Outdoor spaces and gardens offer opportunities for residents to enjoy fresh air and nature. A range of activities are offered on a daily basis, both resident-run activities and scheduled activities organized by the community. These activities aim to promote socialization, engagement, and overall wellness.
Care services include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained to manage medication effectively. Special dietary restrictions related to conditions such as diabetes can be accommodated, ensuring that residents receive appropriate nutrition.
The community also places importance on mental wellness through a dedicated program designed to support emotional wellbeing. Nearby pharmacies and physicians contribute to convenient access to healthcare services. Additionally, there are several places of worship in close proximity for residents who wish to maintain their spiritual practices.
Overall, Good Samaritan Society - Fontanelle provides a nurturing environment where residents can live comfortably with the support they need while enjoying a range of amenities and engaging in fulfilling activities.
Good Samaritan Society - Fontanelle is located at 326 Summerset Box 38, Fontanelle, IA 50846 in Adair County, Iowa
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