Manorcare Health Services - Cedar Rapids

Pros

• The entire staff treated the grandmother like she was their own, showing deep care and compassion during her hospice stay.
• The rehabilitation team at ManorCare successfully helped the grandmother regain her strength, enabling her to walk out of the facility after breaking her leg.
• The staff received praise for their excellent work in helping a grandfather return home from rehab, indicating a positive rehabilitation experience.
• ManorCare is described as a clean place for older people, with polite staff and content residents.

Cons

• The CNAs watched as the grandfather bled to death without calling 911, demonstrating a lack of care and urgency.
• The reviewer expressed a strong discontent with ManorCare, stating they would give it zero stars due to the negative experience.
• The sister's rehabilitation stay was hindered by modest room conditions and billing challenges, leading to an unsatisfactory experience.
• While some activities were available, the facility lacked proper exercise equipment like a gymnasium, contributing to a less than ideal rehab environment.
• Overall, there was significant disappointment regarding the level of care at ManorCare in contrast to more positive experiences elsewhere.

Review

In recent evaluations of ManorCare Health Services, a range of experiences have been reported, reflecting the complexity and variance in care provided at this facility. On one hand, there are poignant narratives highlighting both tragic circumstances and commendable moments of compassion. Perspectives from families reveal significant disparities in medical treatment, staff responsiveness, and overall patient care that warrant attention.

A deeply distressing account comes from a family who experienced profound loss when their grandfather was transferred to ManorCare. This individual reportedly passed away within 72 hours under the watch of certified nursing assistants (CNAs) who failed to intervene adequately during his critical time. The allegation that nurses did not call for emergency services despite witnessing a life-threatening situation raises serious concerns about patient safety protocols in place at the facility. The family’s anguish is palpable as they express their frustration and dismay over what they perceive as negligence leading to their loved one's death. Their warning to others serves as a stark reminder of the importance of vigilant care in nursing facilities.

Conversely, other families recount far more positive experiences with ManorCare, particularly regarding the care provided to their elderly relatives. A review details how one grandmother received rehabilitation after a severe leg injury that left her unable to walk. The narrative praises the nursing staff and therapy team for their dedication and effectiveness in helping her regain mobility. Her subsequent stay on hospice revealed another side of ManorCare's service; she was treated with dignity and love by the staff, who seemingly went above and beyond to ensure comfort during her final days. This reviewer expresses gratitude towards those caregivers who treated her grandmother like their own family member, illustrating the power of compassionate care in improving residents' quality of life.

However, not every experience aligns with this positive perspective. Another reviewer reflects on a sibling’s rehabilitation stay at ManorCare but notes numerous limitations within the facility itself—specifically mentioning modest room sizes lacking sufficient storage space for personal belongings. While acknowledging some positive interactions with staff and activities like bingo and crafts offered at the center, this reviewer voiced disappointment regarding administrative aspects such as billing inconsistencies which further clouded their overall impression of the establishment.

Amidst these reviews, there is acknowledgment of strong therapeutic services that have helped residents recover enough to return home successfully. One reviewer passionately highlights effective rehabilitation practices facilitated by attentive staff who played an integral role in getting their grandparent back on his feet after a challenging health episode. This narrative presents a more optimistic view that contrasts sharply with accounts detailing neglect or inadequate response times from personnel.

Overall cleanliness emerges as another recurring theme amongst reviewers discussing ManorCare; several comments indicate that the physical environment appears well-maintained and organized. Commenters note that rooms are visually pleasing while residents seem content within this setting—a crucial factor for many families seeking long-term care solutions for older loved ones struggling with health challenges.

In conclusion, experiences shared about ManorCare Health Services present a mosaic of perspectives showcasing both exceptional moments marked by caring touchpoints and alarming episodes characterized by negligence or oversight. These testimonials reflect broader issues within long-term healthcare settings where variability in staffing performance directly impacts patient outcomes—a reality that families must navigate when selecting appropriate care options for elderly relatives facing complex health challenges.

Physicians

• Rci Vein & Interventional (0.1 miles)
• Brown Robin MD Gynecology (0.1 miles)
• Dr Wendy Buresh MD (0.1 miles)
• Cedar Rapids Dermatology (0.2 miles)
• Cedar Centre (0.3 miles)
• Iowa Eye Center (0.4 miles)
• Andreas Kyvernitakis, MD (1 miles)

Cafes

• Starbucks (0.7 miles)
• Craft’d (1.8 miles)

Restaurants

• Wendy's (0.8 miles)
• Sag Wagon Deli & Brew (1.2 miles)
• Starlite Room (1.3 miles)
• Midtown Station (1.3 miles)
• Taco Bell (1.3 miles)
• Pub 217 (1.6 miles)
• Iowa Brewing Company L (1.7 miles)

Pharmacies

• Walgreens (0.9 miles)
• Medical Pharmacy (1.1 miles)
• CarePro Home Medical (1.1 miles)
• Hy-Vee Drugstore (1.3 miles)
• Aim Healthcare (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Jrs Pharma (2.1 miles)

Hospitals

• UnityPoint | St Lukes Cedar Rapids (1.1 miles)
• St Luke's Hospital 5C (1.1 miles)
• Mercy Medical Center (1.3 miles)
• Mercy Birthplace (1.3 miles)
• Mercy Medical Center (1.5 miles)
• Southwest Regional Medical Center (2.6 miles)

Places of Worship

• Temple Judah (1.3 miles)

Parks

• Greene Square Park (1.5 miles)
• Van Vechten Park (1.8 miles)

Theaters

• Collins Road Theatres (2.6 miles)
• Marcus Theatres (2.7 miles)