1050 4Th Avenue Se, Cedar Rapids, IA 52403
For more information about senior living options: (844) 490-3973
The staff at St Luke's Living Center is very professional and takes good care of the residents. The facility is clean and well-maintained. The service at St Luke's Living Center is excellent. The reviewer has confidence in the care provided to their family member. The reviewer highly recommends St Luke's Living Center to others based on their positive experience.
The tour promised phones in the room, but there were none and the resident had to pay extra to set it up with the phone company. There have been constant issues with laundry, including lost clothing items. The resident's complaints about needed medications, laundry issues, PT, and other matters are ignored. The staff is often helpful, but there have been problems with follow-through and actually addressing the problems. The family member is frustrated by the time spent dealing with administrative issues during visits. Although the stay is short-term, the family member is glad it won't be a longer duration. Despite being happy overall with St Luke's Living Center, there have been some negative experiences with administrative issues at the facility.When visiting a family member at their residential facility, the last thing you want to encounter is a slew of administrative issues. Unfortunately, this seems to be the case for one individual. Their time spent with their family member is filled with frustrating tasks such as dealing with misleading information about amenities. They were promised phones in the room upon admission, but there were none. To make matters worse, when they inquired about it, they were informed that they would need to set it up at an additional cost with the phone company. This lack of communication and unfulfilled promises can truly dampen one's experience.
Another common grievance mentioned in the review revolves around laundry services. Despite the family taking care of their loved one's laundry themselves, multiple clothing items have been lost by the facility. This negligence can be incredibly frustrating for both residents and their families who expect their personal belongings to be handled with care and accountability.
Furthermore, it appears that some residents' concerns are being disregarded by staff members. One individual mentioned that their family member's comments regarding needed medications, laundry issues, and physical therapy seemed to fall on deaf ears. While some staff members are described as helpful overall, there seems to be a lack of follow-through when it comes to addressing and solving problems.
On a more positive note, another reviewer expresses satisfaction with St Luke's Living Center. Their parent's spouse is currently residing there and they have nothing but praise for the facility and its staff. They highlight the cleanliness of the premises and emphasize how confident they are in their loved one receiving proper care. This positive experience leads them to confidently recommend St Luke's Living Center to others seeking a reliable residential care option.
In conclusion, while St Luke's Living Center may receive mixed reviews from visitors and family members alike regarding administrative issues, laundry mishaps, and unaddressed concerns voiced by residents, it is important to acknowledge positive experiences as well. Each person's experience at the facility can differ, and it is crucial to take all perspectives into account when considering a long-term or short-term stay for a loved one.
100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesLiving Center West in Cedar Rapids, IA is a vibrant assisted living community that offers a variety of amenities to enhance the residents' quality of life. The community features a beauty salon where residents can pamper themselves and a fully furnished gaming room for entertainment. Residents can also enjoy the outdoors in the beautiful garden or outdoor space.
For convenience, Living Center West offers community-operated transportation and transportation arrangement services for non-medical needs, such as shopping or social outings. Additionally, the community provides move-in coordination services to make the transition into assisted living seamless.
Living Center West prioritizes the comfort and well-being of its residents by offering private bathrooms in each unit and housekeeping services. The dining experience at this community is exceptional, with restaurant-style dining and special dietary restrictions accommodated.
The care services provided by Living Center West ensure that residents receive the assistance they need while maintaining their independence. With 24-hour call systems and supervision, help is always available. Trained staff members are on hand to assist with activities of daily living, such as bathing, dressing, and transfers. Medication management and assistance with diabetes diet are also provided.
The mental wellness program at Living Center West promotes emotional well-being among residents. Various activities are organized throughout the day to engage residents socially and physically. Fitness programs are offered to support residents' overall health, while planned day trips provide opportunities for exploration beyond the community.
Living Center West benefits from its convenient location near various amenities. Residents have access to two cafes, three parks, 12 pharmacies, 47 physicians, 27 restaurants, three places of worship, and six hospitals nearby.
Overall, Living Center West provides a warm and inviting environment where residents can enjoy an active lifestyle supported by comprehensive care services and an array of amenities.
Living Center West is located at 1050 4Th Avenue Se, Cedar Rapids, IA 52403 in Linn County, Iowa
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