Accura Healthcare Of Carroll

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  • Interior

    A cozy living room with a sofa, armchair, and piano by the window.

  • Outdoors

    A row of garage units with closed doors, located in a grassy area with trees in the background.

  • Decor

    A cozy living room with two leather sofas and a coffee table, decorated with flowers and houseplants.

  • Living Room

    A cozy living room with sofas, armchairs, and a lamp, featuring carpeted flooring and large windows with curtains.

  • Bedroom

    A minimalist bedroom with a focus on a green plant and a brown bed near a window.

  • Windows

    A quiet dining area with several tables and chairs, illuminated by natural light from a large window.

  • Lobby

    A hotel lobby featuring a vibrant green plant in the foreground with tables and chairs visible in the blurred background.

  • Healthcare

    A caregiver and an elderly man share a moment of interaction and smiles.

  • Quilt

    A neatly made bed in a cozy bedroom with a nightstand beside it.

Accura Healthcare Of Carroll

2241 North West Street, Carroll, IA 51401

For more information about senior living options: (844) 490-3973

3 from 21 reviews
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8

Overall Review of Accura Healthcare Of Carroll

Pros

  • pro Grandma says she enjoys the care center.
  • pro There are plenty of activities for residents.
  • pro The facility is easy for residents to move around.

Cons

  • pro The facility is described as a horrible place where a loved one spent his last months.
  • pro The nursing staff allegedly ordered and administered an antidepressant not prescribed by the doctor, leaving the patient confused and scared.
  • pro The drug’s effects were minimized by staff, who said it was no big deal despite causing distress.
  • pro The nurse responsible remains employed, and the promised additional education consisted only of signing a sheet.
  • pro Communication with the administration is described as a joke, concerns ignored, with no changes in six months.
  • pro Housekeeping is a nightmare; the family had to bring cleaning supplies and clean the room themselves.
  • pro Employees were allowed to smoke outside near residents despite a no-smoking rule.
  • pro The facility has been cited repeatedly by Accura Health Care facilities, suggesting systemic issues.
  • pro Wrong medications were given for three weeks, including giving someone else’s medicine and missing pain medication for three days; the place was dirty and not cleaned.

Review

This community is best suited for families who are prepared to supervise care closely because the day-to-day experience at Accura Healthcare Of Carroll is inconsistent, and safety gaps are repeatedly raised in reviews. It may work for residents who are relatively independent and can participate in activities without requiring constant medical intervention, provided loved ones are ready to monitor care and push for timely responses. The building reportedly supports mobility and social programming, but those positives are overshadowed by a pattern of medication errors, communication lapses, and cleanliness concerns that tend to surface in multiple family accounts. In short, it is not a hands-off option; it demands vigilance and clear expectations if a loved one is to remain there.

Those who may want to consider alternatives include residents with active medical needs, complex medication regimens, or cognitive vulnerability that requires prompt and precise nursing oversight. Families faced with chronic medication issues, late pain management, or repeated dosing errors should confidently look at other providers with stronger medication safety records and transparent reporting. The regulatory history cited by residents, citations across the network, serves as a warning flag for anyone seeking consistently reliable care. If the goal is to minimize family involvement while maximizing safety and dignity, this campus is unlikely to satisfy.

On the plus side, some residents report social engagement and activity options that help maintain a sense of community. The layout appears accessible for residents with limited mobility, and there is a stated no-smoking policy that decreases secondhand exposure. A few accounts also hint at care staff who are capable and motivated, and a few family members found meeting times and some direct interactions with staff to be workable, at least in the short term. These are not universal experiences, but they do indicate that the center can function when properly monitored and when staff are attentive to individual preferences.

Yet the overwhelming pattern in reviews is troubling: medication errors, including giving other residents’ prescriptions and failing to provide pain relief when needed; slow or infrequent checks on residents; housekeeping that leaves rooms dirty; difficulties obtaining medical records; and leadership that appears unresponsive to family concerns. The most serious accusation centers on inappropriate drug orders that left a loved one with cognitive and physical disruption, followed by dismissive explanations and a belief that the issue might not trigger meaningful corrective action. Communication from leadership often comes across as perfunctory rather than proactive, reducing trust and complicating discharge planning or transfer requests.

The key positives, activity programming, mobility-friendly design, and a basic no-smoking environment, do not reliably offset the core risks. For families able to assert continuous oversight, some value remains in the social opportunities and routine for residents who do not rely on highly technical or constant medical management. However, the disparity between experiences, where some residents seem to fare as expected while others endure clear safety failures, means the risk-to-benefit equation tilts heavily against steady enrollment. In practice, this translates to a recommendation that realignment or early exit be considered whenever safety concerns dominate day-to-day life.

Decision-makers should approach this option with a concrete plan if it is chosen: obtain a current, clinician-verified medication list; insist on immediate access to full medical records every month; require strong DON oversight and monthly care-plan reviews; establish direct, frequent communication with the nursing supervisor; and set agreed-upon response times for calls and updates. If these conditions cannot be guaranteed, or if the family cannot sustain ongoing advocacy, alternative facilities with demonstrated safety records and proactive family communication should be prioritized. For those who can monitor closely and want an activity-rich environment, Accura Healthcare Of Carroll might still be worth a targeted trial, but only with clear guardrails and explicit exit strategies.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Accura Healthcare Of Carroll in Carroll, Iowa is a vibrant and modern assisted living community that provides a wide range of amenities and care services to its residents. The community strives to create a comfortable and enjoyable living experience for seniors, offering various amenities to enhance their quality of life.

Residents can pamper themselves at the beauty salon or enjoy their favorite shows with cable or satellite TV in their fully furnished apartments. The community-operated transportation service makes it easy for residents to explore the local area or go on outings. For those who want to stay connected, there is a computer center and Wi-Fi/high-speed internet available.

Meals are served in a charming dining room with restaurant-style dining, catering to special dietary restrictions if necessary. Residents can also make use of the kitchenette in their apartments for added convenience.

Accura Healthcare offers numerous activities and programs tailored to the interests and needs of its residents. The fitness room allows seniors to stay active and maintain their physical well-being, while the gaming room provides opportunities for friendly competition. A small library is available for book lovers to relax and indulge in their favorite reading materials. Scheduled daily activities keep residents engaged, while planned day trips allow them to discover nearby attractions.

The community ensures that residents receive comprehensive care services whenever needed. A 24-hour call system and supervision provide peace of mind, knowing that assistance is always close at hand. Trained staff members offer support with bathing, dressing, transfers, medication management, meal preparation, and other activities of daily living. Mental wellness programs focus on promoting emotional well-being among residents.

Accura Healthcare Of Carroll is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options - providing seniors with easy access to essential services and entertainment options.

Overall, this assisted living community offers a nurturing environment where seniors can continue enjoying an independent lifestyle while receiving the necessary support they need to thrive.

Nearby Places of Interest

Places of Worship

  • New Hope Village Home (0.4 miles)
  • First Assembly of God Church (0.4 miles)
  • Carroll First (0.4 miles)
  • St Paul Lutheran Church (0.4 miles)
  • New Hope Village (0.6 miles)
  • St John Paul II Parish (0.6 miles)
  • Church of Jesus Christ of Latter Day Saints (0.8 miles)

Parks

  • Northwest Park (0.6 miles)
  • Veterans Memorial Park (0.6 miles)
  • Minchen Park (0.9 miles)
  • Northeast Park (1.2 miles)
  • Graham Park (1.3 miles)
  • Carroll Parks & Recreation (1.4 miles)
  • Rolling Hills Park (2 miles)

Restaurants

  • Swizzle Stick (0.6 miles)
  • Family Table Restaurant (0.7 miles)
  • A&W Restaurant (0.9 miles)
  • McDonald's (1 miles)
  • Yan Buffet (1.1 miles)
  • Santa Maria Restaurant (1.2 miles)
  • Jalisco (1.2 miles)

Physicians

  • Carroll Eye Clinic (0.8 miles)
  • Southwest Orthodontic Associates (1.1 miles)
  • Carroll Hearing Aid Center (1.1 miles)
  • Oral Maxillofacial Surgeons (1.1 miles)
  • Carroll Eye Care Associates (1.1 miles)
  • McFarland Clinic PC Carroll Eastside Office (1.8 miles)
  • Des Moines Orthopaedic Surgeons PC (1.9 miles)

Cafes

  • Peet's Coffee and Tea (0.9 miles)
  • Dunkin (1.1 miles)
  • Queen Beans Coffee House (1.4 miles)
  • Mc's Country Cafe (1.6 miles)
  • Little Green Truck Coffee Co. (11.4 miles)
  • Waspy's Cafe (12.1 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.1 miles)
  • Anytime Cab (1.3 miles)
  • American Airlines (1.4 miles)
  • Carroll Airport (5.5 miles)

Pharmacies

  • Carroll Apothecary (1.2 miles)
  • Pharmacy Associates Carroll (1.2 miles)
  • Walgreens (1.3 miles)
  • St Anthony Westside Pharmacy (11.8 miles)
  • Community Pharmacy (13.9 miles)

Hospitals

  • Carroll Eye Clinic (1.3 miles)
  • St Anthony Family Care Physicians (1.9 miles)
  • MercyOne Iowa Heart Center Carroll (1.9 miles)
  • St Anthony Regional Hospital Auxiliary (1.9 miles)
  • St Anthony Nursing Home (1.9 miles)
  • Shady Oaks (13.8 miles)
  • Stewart Memorial Hospital (13.9 miles)

Theaters

  • Carroll Theatres (1.4 miles)

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