Paoli Nursing Home
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555 W Longest St, Paoli, IN 47454
For more information about senior living options: (844) 490-3973
The staff at Paoli Health and Living are kind to their residents, providing a compassionate environment. They have a wonderful Rehab department that supports residents after hospital stays. The facility is conveniently located right across the street from the hospital, making it accessible for medical needs. There is a commitment to helping patients, as evidenced by promises made during family meetings regarding insurance and Medicaid status. Residents are encouraged to receive necessary medical attention, with some staff members inviting families to participate in the admissions process at other facilities.
The medical director at Paoli Health and Living never met with the patient, despite paperwork indicating otherwise. The staff failed to recognize the patient's severe medical needs, allowing his condition to decline significantly without proper diagnosis or treatment. The focus of the staff appeared to be on paperwork and bureaucracy rather than on the patient's well-being. Promises made by the staff regarding insurance and paperwork were not fulfilled, leading to unexpected complications for the patient. The patient was not informed about his right to appeal his discharge, resulting in an unnecessary and harmful release from care. Medical professionals neglected to treat a severe flare-up of cellulitis before sending the patient home. There was a lack of medical transport assistance when the patient was discharged, complicating his transition. The facility did not check on the appropriateness of the patient's home environment before releasing him, leading to further health crises. Staff at Bedford Regional ER expressed shock at the patient's declined state after being sent from Paoli Health and Living without adequate care or support. Overall, there was a complete lack of compassion and concern for the patient's health from Paoli Health and Living's staff.The experiences of individuals at Paoli Health and Living Center (PHLC) have raised serious concerns about the quality of care provided to its residents. While some may highlight the kindness of the staff and the facility's strategic location across from a hospital, those who have faced dire situations paint a vastly different picture. The following review highlights numerous troubling issues that reflect a system that prioritizes bureaucracy over patient welfare, ultimately leading to disastrous outcomes for vulnerable individuals.
One individual recounted their friend's harrowing experience after his admission to PHLC. Alarmingly, the medical director never met with him despite documentation indicating otherwise. This lack of direct oversight became evident as the patient's medical needs went unrecognized and untreated. For instance, the failure to identify that he was carrying an excessive amount of fluid—reportedly 40 pounds—allowed his condition to deteriorate significantly over time. As cellulitis progressed into severe blisters that broke open, it became clear that staff remained inadequately attentive to his pressing health requirements.
The circumstances surrounding this patient's care revealed a pervasive concern among staff members: an overwhelming focus on paperwork and bureaucratic processes rather than genuine concern for patient well-being. The review detailed how communication was minimal and ineffective; staff attended only one meeting with the reviewer, where they promised assistance regarding insurance matters—including a pending Medicaid status—but ultimately failed to follow through on these assurances. Instead of providing necessary support, three weeks later, after exhausting insurance options, the facility discharged him without proper planning or consideration for his condition.
Moreover, when this individual received his 'walking papers,' vital information regarding his right to appeal the discharge was neglected. Ill from his illness and overwhelmed by distress caused by being forced from the facility, he did not fully understand nor read critical documents which included an addendum granting him a 30-day stay should he choose to appeal. Tragically, he was discharged despite being unfit for release—a decision made harshly and without sufficient regard for medical advice or patient needs.
On top of these concerning practices was PHLC's blatant disregard for safe transitions in care; upon discharge, no effort was made to assess whether the man’s home environment would be suitable for recovery. His living conditions were evidently unsafe—resulting in multiple emergency calls over subsequent days when he fell or required assistance getting up off the floor—pointing toward gross negligence in considering patients’ real-life situations outside institutional care.
After leaving PHLC with inadequate support and worsening health conditions, this man’s friends took matters into their own hands by bringing him to Bedford Regional ER where healthcare professionals immediately recognized his critical state and admitted him for necessary treatment. Such vital interventions could have been avoided had PHLC proactively ensured patients were not released until they were fully ready both medically and logistically.
In conclusion, while there are commendable aspects associated with aspects like rehabilitation services at PHLC as mentioned in other reviews, it is imperative not to overlook stark failings depicted within many experiences shared by former residents' families and friends. A profound sense of neglect permeated their narratives about their interactions with staff members who seemed more invested in administrative tasks than ensuring quality medical care and humane treatment procedures. Thus far-reaching consequences resulting from such disinterest have prompted strong sentiments among caregivers—the dissatisfaction so immense they would not entrust even their pets into such facilities again speaks volumes about what must change at Paoli Health and Living Center if it aims ever to deliver sound medical care alongside respect for patient dignity.
Skilled Nursing FacilityThe Paoli Nursing Home in Paoli, IN is an assisted living community that provides comprehensive care and support for seniors in a comfortable and nurturing environment. Located in the beautiful town of Paoli, residents have access to two nearby parks, offering opportunities for outdoor activities and enjoying nature.
Being close to two pharmacies ensures that residents have convenient access to their medications and any necessary health supplies. This allows for peace of mind and quick response to any medical needs that may arise.
With five physicians located nearby, residents have easy access to healthcare professionals who can provide regular check-ups, consultations, and specialized medical services when required. This guarantees that seniors receive prompt medical attention and personalized care.
For dining options, there is a restaurant within close proximity where residents can enjoy delicious meals without traveling too far. This offers a convenient option for seniors who may prefer not to cook or want to experience dining out occasionally.
Transportation is just steps away from the community, providing ease of movement for residents who need assistance getting around or wish to explore the surrounding area. This enables accessibility to various amenities such as shopping centers, entertainment venues, and additional dining options.
With six places of worship situated nearby, residents at the Paoli Nursing Home have ample opportunities for spiritual nourishment and community engagement. They can participate in religious services or connect with like-minded individuals who share their faith.
Overall, the Paoli Nursing Home offers a well-rounded assisted living community that prioritizes the physical, mental, and spiritual well-being of its residents while ensuring they have access to essential amenities nearby.
This part of Paoli, Indiana offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several physicians' offices located within close proximity, access to medical care is readily available. Additionally, pharmacies are nearby for easy prescription refills. Transportation options such as U-Haul services and a local airport offer convenience for traveling or visiting loved ones. Places of worship are also conveniently located for those seeking spiritual fulfillment. Parks provide opportunities for outdoor activities and relaxation, while restaurants and cafes offer dining options for social outings. Nearby theaters provide entertainment options, and hospitals are within a reasonable distance for any medical emergencies. Overall, this area provides a well-rounded community that caters to the needs of senior residents looking for a peaceful and accessible neighborhood in which to reside.
Paoli Nursing Home is located at 555 W Longest St, Paoli, IN 47454 in Orange County, Indiana
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