Paoli Nursing Home in Paoli, IN

Pros

• Lindsey worked tirelessly on the family's behalf, refusing to give up until their dad received the care he needed.
• She took on the fight and demonstrated determination, compassion, and a willingness to go above and beyond to help a family in crisis.
• The rehabilitation department deserves a standing ovation for their encouragement, professionalism, and patience, helping the dad regain strength, mobility, and confidence.
• The atmosphere, the staff, and the level of care were exceptional.
• The team helped the dad get back on his feet and on the road to living independently again.
• The facility offers a positive environment and friendly staff.
• The staff are attentive, caring, and supportive of residents, with activities that foster social engagement.
• The new Administrator has already made amazing things happen.
• The therapy staff are fantastic, the CNAs are nice and helpful, and the nurses are caring.

Cons

• The staff was more concerned with paperwork and bureaucracy than keeping the resident alive.
• They kicked him out despite desperate medical needs and Medicaid pending status.
• The medical professionals chose not to treat a severe cellulitis flare-up.
• He had to be shoved into his car to leave the parking lot.
• His home was unfit to return to, and the facility did not check its condition before release.
• There was no medical transport provided.
• No one cared; the reviewer felt neglected.
• Some nurses were rude and some staff were shady.
• The facility was dirty and unhygienic, with filthy floors and flies.

Review

Paoli Health Living Community is best suited for families prioritizing aggressive rehabilitation and a warm, socially engaging environment. The strongest case sits with residents who need skilled rehab to regain mobility and independence after a hospital stay or major illness, with the expectation that therapists and nurses will stay invested in recovery. The facility's rehab program consistently earns praise for encouragement, professionalism, and measurable progress, and several families note that discharge planning centers on getting loved ones home as soon as safely possible. The site's hospital-adjacent location also matters: quick access to imaging, specialists, and follow-up care can streamline the transition from acute care to daily living. For families facing a difficult recovery chapter, Paoli offers a dependable, hands-on approach that can tilt the odds toward real improvement.

That clarity of purpose, however, hinges on several caveats. Consider alternatives if medical oversight, flawless medication management, or unimpeachable cleanliness are non-negotiables. Reviews highlight recurring concerns around medication errors and gaps in oversight, including stories of missed doses and delayed responses. Cleanliness and maintenance also surface as inconsistent, with reports of flies, room readiness issues, and other environmental lapses. Additionally, some families describe uneven communication with leadership and admissions staff, particularly around insurance, Medicaid timelines, and discharge details. These patterns are meaningful enough to warrant careful comparison with other options before committing long-term.

On balance, the positives provide substantial offset for the right resident. The rehab department's effectiveness translates into real, visible gains, and residents often speak highly of the staff's kindness and attentiveness. A culture that emphasizes activity, social engagement, and safety helps reduce isolation and supports psychological well-being - an important factor for seniors who dread institutional living. Praise for the new administrator and for staff who stay late or go the extra mile reinforces the sense that a compassionate, patient-centered ethos exists at Paoli. For families prioritizing recovery outcomes in a supportive environment, these strengths are compelling and can outweigh the downsides if vigilance and engagement are maintained.

Nevertheless, the more troubling concerns cannot be dismissed as minor quirks. Medication safety lapses are serious enough to threaten health and trust, and several accounts describe discharge or transitional gaps that left families scrambling. The environmental issues - flies in dining areas or rooms that feel neglected - sow doubt about sustainable comfort and daily quality of life. Inconsistent clinician presence and variable follow-through on care plans also undermine confidence, especially for families juggling insurance precertifications and long-term arrangements. Taken together, these cons suggest that Paoli performs best when paired with proactive family involvement, explicit communication protocols, and ongoing quality checks.

Practically, prospective families should enter with a tight information leash and a concrete decision checklist. Press for a clear, written medication protocol, confirm daily medical rounds, and request access to recent state survey results and corrective action plans. Spend time in the rehab unit during peak hours to gauge responsiveness, speaking with current residents about cleanliness, meal quality, and routine. Confirm staffing models, including CNA-to-resident ratios, and ask how pest control and room upkeep are prioritized. Clarify discharge planning, insurance transitions, and contingency plans if a loved one needs more outdoor time or individualized supervision. If red flags persist, it may be wiser to look at alternatives or to use Paoli as a targeted rehab step with structured oversight.

In the end, Paoli Health Living Community offers a credible, rehab-forward option with a distinctly caring staff culture and a socially engaged atmosphere. The rehab success stories and the evident commitment from administrators signal a facility capable of meaningful recovery work. Yet the documented inconsistencies in medication safety, cleanliness, and administrative coordination temper the overall appeal. For families focused on robust clinical precision and flawless daily operations, exploring other options may be prudent. For those who can actively partner with the facility - monitoring medications, communicating concerns, and leveraging the strong rehab framework - Paoli can be a solid, value-rich choice that helps a loved one reclaim independence and restart life after a hospital encounter.

This part of Paoli, Indiana offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several physicians' offices located within close proximity, access to medical care is readily available. Additionally, pharmacies are nearby for easy prescription refills. Transportation options such as U-Haul services and a local airport offer convenience for traveling or visiting loved ones. Places of worship are also conveniently located for those seeking spiritual fulfillment. Parks provide opportunities for outdoor activities and relaxation, while restaurants and cafes offer dining options for social outings. Nearby theaters provide entertainment options, and hospitals are within a reasonable distance for any medical emergencies. Overall, this area provides a well-rounded community that caters to the needs of senior residents looking for a peaceful and accessible neighborhood in which to reside.

Physicians

• Jessica P. Dowe, MD - IU Health Family & Internal Medicine (0.1 miles)
• Comprehensive Health Care (0.1 miles)
• Southern Indiana Community Health Care (0.1 miles)
• Harmon, Petty & Cole Optometrists (0.1 miles)
• Jubilee Community Health (1 miles)
• Orleans Medical Clinic (5.8 miles)
• Southern Indiana Physicians Family & Internal Medicine - French Lick (7.9 miles)

Pharmacies

• Walmart Pharmacy (0.5 miles)
• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (7.5 miles)
• CVS Pharmacy (11.4 miles)
• Engleking Rx (11.4 miles)
• Crowders Pharmacy (16.7 miles)
• CVS Pharmacy (20.3 miles)

Transportation

• U-Haul Neighborhood Dealer (0.6 miles)
• U-Haul (7.6 miles)
• U-Haul Neighborhood Dealer (15 miles)
• U-Haul Neighborhood Dealer (17.1 miles)
• Virgil I. Grissom Municipal Airport (BFR) (18.9 miles)
• Red Tire Taxi Bedford (19.4 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.8 miles)
• First Presbyterian Church (0.8 miles)
• Paoli First Baptist Church (0.9 miles)
• Orange County Center For Womens (1 miles)
• Gateway Ministries (1.1 miles)
• General Conference Of Seventh-Day Adventists (3.3 miles)
• Southern Baptist Convention (5.2 miles)

Parks

• Bicentennial Park (0.8 miles)
• Paoli Jr and Senior High School (1.2 miles)
• Springmill State Park (11 miles)
• Spring Mill State Park (12.1 miles)
• Sycamore Springs Park (17.3 miles)
• Wilson Park Playground & Shelterhouse (20 miles)
• Thornton Park (20.3 miles)

Restaurants

• El Compadre (0.8 miles)
• Nila's Place (7.5 miles)
• West Baden Craft Beer Tasting (7.8 miles)
• Legendz Sports Bar & Grill (7.9 miles)
• Grand Colonnade Restaurant (7.9 miles)
• The Power Plant Bar & Grill (7.9 miles)
• The Mansion At The Pete Dye Course French Lick (7.9 miles)

Cafes

• Railroad Cafe (11.5 miles)
• Limestone Cafe (20.3 miles)

Theaters

• Great Escape Bedford 7 (19.3 miles)

Hospitals

• Mammography - Ascension St Vincent Dunn (19.8 miles)
• St Vincents Of Salem (20.1 miles)
• Washington County Memorial Hospital (20.1 miles)
• St Vincent Salem Hospital (20.1 miles)
• Critical Access Health Service Corporation (20.1 miles)
• Komal Agarwal MD (20.3 miles)
• IU Health Rehabilitation and Sports Medicine - IU Health Bedford Medical Office Building (20.3 miles)