559 West Longest Street, Paoli, IN 47454
For more information about senior living options: (844) 490-3973
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Paoli Health & Living Community emerges in these accounts as a place where life inside the walls can feel vibrant and supportive, with a strong emphasis on activity, sociability, and a caring staff. Numerous family members and residents praise the facility for its lively programming, noting that residents are continually engaged with a variety of activities and even taken offsite for outings when possible. The recurring message is that the community tries hard to create a cheerful, social atmosphere, which many families see as essential to their loved ones' happiness and well-being. Several reviewers describe the space as clean and well-maintained, and they accentuate the impression that the staff genuinely cares about the residents in addition to their physical health.
A common thread across many positive testimonials is the sense of peace of mind that comes from knowing that caregivers attend not only to medical needs but to happiness and safety as well. Grandchildren and siblings repeatedly express gratitude for staff who seem to go "the extra step" to support their loved ones. One reviewer even wished for more than the standard rating, underscoring how reassuring it is to have a team that feels devoted to residents' comfort, social connection, and overall quality of life. Comments about friendly, attentive care reinforce the impression of a warm, familial environment where residents are treated with kindness and respect.
In addition to daily care, several reviews highlight rehabilitation and medication management as notable strengths. A reviewer describes Paoli Health & Living as a place where rehab progress and medication oversight are treated with seriousness and compassion, with a staff that is "attentive, communicative, and truly supportive" of recovery. This perspective emphasizes the facility's role in helping residents regain or maintain independence, with a focus on clear communication with families about progress and needs. The combination of rehab support and attentive medication management is presented as a major positive factor for loved ones who require ongoing treatment and monitoring.
Not every account, however, is uniformly glowing. One strongly negative review, written by a registered nurse with many years of experience, raises serious concerns about medication safety and overall responsiveness. The writer reports medication errors, such as missed or mis-timed doses, and describes a lack of follow-up on concerns, including a missing seizure medication dose and a decision to rely on a "pill count" that did not reflect reality. Issues with a resident's assignment to a specific staff member, limited opportunities for fresh air, persistent flies in the dining area, and a discontinued phone move after a room change are cited as additional areas of distress. The reviewer stresses that these problems compromise safety and dignity and clearly states that they do not recommend the facility. The tone mirrors a plea for closer attention to detail, better communication, and more proactive problem-solving.
Despite the negative experience highlighted by one reviewer, staff recognition appears consistently strong in other narratives. Several mentions describe individual staff members who exemplify dedication and professionalism. One person simply called Jon "the best," while another praised the new administrator for already making meaningful improvements. The Admissions Director, Kellie Wilson, is recognized for compassionate, informed engagement during the transition for a loved one into care. The team's cohesion and leadership support are echoed by praise for the administrative and clinical leadership, including administrators, social workers, and medical staff who are repeatedly described as committed and capable. A valet who witnessed outstanding compassion - Gracie B. - went beyond the call of duty to assist a patient boarding a transport van, carefully securing the patient, explaining how the vehicle functions, and showing kindness to both the patient and the family. This touch of exemplary care, together with the kindness shown by a friendly receptionist, reinforces the impression of a culture that values teamwork and mutual respect.
Overall, the collective voice about Paoli Health & Living Community is a tapestry of warmth, activity, and genuine concern for residents, interwoven with cautionary notes about safety and maintenance that deserve attention. Many families highlight a lively, engaged environment where residents are kept socially active, cared for with kindness, and supported by a responsive staff. Others call for improvements in medication safety, cleanliness in certain areas, and reliability of routine systems like phone service and room transfers. The recurring message for prospective families is clear: the facility has strengths that many find deeply reassuring - the energy, the people, and the care philosophy - while also recognizing that ongoing attention to process and quality control is essential to ensure every resident's safety, dignity, and happiness. Visiting in person and speaking with several members of the Paoli team would likely give families a well-rounded sense of how the community operates day to day and whether it aligns with their loved one's needs and expectations.
The Paoli Health And Living Community in Paoli, IN is a skilled nursing facility that offers a wide range of care services to its residents. The community features various amenities and services to enhance the comfort and well-being of its residents.
Residents at Paoli Health And Living Community can take advantage of amenities such as a beauty salon, cable or satellite TV, a computer center, a fitness room, and a small library. They can also enjoy spending time outdoors in the community's garden and outdoor space. Housekeeping services are provided to ensure that the living environment remains clean and tidy.
Meals at the community are served in a restaurant-style dining room and special dietary restrictions can be accommodated. The kitchenette allows residents to prepare their own snacks or meals if desired. Move-in coordination is available to assist with the transition process.
Care services at Paoli Health And Living Community include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers for those who require mobility assistance. Medication management is provided to ensure that residents are taking their medications correctly. Special dietary restrictions can also be accommodated.
In terms of activities, residents can participate in fitness programs as well as scheduled daily activities. Planned day trips provide opportunities for residents to explore the surrounding area. Resident-run activities allow residents to engage with one another and build connections within the community.
Additionally, there are two parks nearby where residents can enjoy nature and outdoor activities. There are also two pharmacies located nearby for easy access to medication needs. Five physicians are close by for medical care and one restaurant provides convenient dining options. Transportation arrangements are available for those who need assistance traveling to appointments or other destinations.
Paoli Health And Living Community also recognizes the importance of spiritual well-being, with six places of worship located nearby for residents who wish to attend religious services.
Overall, this assisted living community offers comprehensive care services, numerous amenities, and convenient access to local resources, making it an ideal choice for seniors in Paoli, IN.
Paoli Health And Living Community is located at 559 West Longest Street, Paoli, IN 47454 in Orange County, Indiana
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