Heritage Health Staunton

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  • Interior

    A cozy living room with a sofa, armchairs, and a dining area by large windows.

  • Outdoors

    A clinic entrance with landscaped gardens and a sign indicating its name.

  • Decor

    A cozy bedroom with two single beds, each adorned with floral-patterned bedding. A wooden nightstand with a lamp sits between them, alongside a comfortable chair.

  • Bedroom

    A cozy hospital room with a single bed and floral decorations.

  • Dining

    A modern kitchen with a dining area featuring a table and chairs, along with various appliances.

  • Landscaping

    A serene patio area with tables and chairs under an umbrella, surrounded by lush greenery and well-maintained landscaping.

  • Garden

    A cozy patio area with a table and chairs under an umbrella, surrounded by lush plants and mulch.

Heritage Health Staunton

215 W. Pennsylvania Street, Staunton, IL 61088

For more information about senior living options: (844) 490-3973

4.6 from 31 reviews
5 stars
25
4 stars
4
3 stars
0
2 stars
1
1 stars
1

Skilled Nursing Facility

Overall Review of Heritage Health Staunton

Pros

  • pro The facility is consistently clean and welcoming, with professional, friendly staff.
  • pro The team leads with heart and compassion.
  • pro The staff are caring and capable.
  • pro Joe the physical therapist is great with the mother-in-law.
  • pro The professionals demonstrate compassion, empathy, and patience, and are understanding to families' questions and needs.
  • pro Megan the social worker is great and keeps residents happy.
  • pro The care and attention to residents is excellent.
  • pro The atmosphere is nice, clean, and friendly.
  • pro Staff members are helpful across all roles and go beyond their duties to assist.
  • pro Families feel supported and at ease by the staff and administration.

Cons

  • pro Staff are rude to residents.
  • pro Midnight workers sleep instead of doing their rounds.
  • pro The place stinks.
  • pro There is short staffing everywhere.
  • pro One reviewer would not want to live there.

Review

Overall, the impressions shared about Staunton Health and Rehab (and its Heritage Manor staff) describe a facility that many families turn to when they want attentive, compassionate care for their loved ones. Several reviewers emphasize that the place has been a reliable, warm environment where residents are treated with respect and kindness. The recurrent sentiment is that the staff genuinely strives to help, sometimes going beyond what is expected in their normal roles to ensure residents are comfortable and well cared for. One reviewer even notes that a warmer for eggs would be a practical and appreciated touch at mealtimes, underscoring a common thread: staff and administration pay attention to daily details that affect residents' quality of life.

Cleanliness and a welcoming atmosphere are consistently highlighted. Multiple comments describe the facility as clean and well maintained, which helps create a calm, reassuring setting for families visiting or trusting the staff with their loved ones. The environment is depicted as not only hygienic but also pleasant, with a friendly ambiance that makes visits more comforting. Residents and their families often mention feeling assured by the professional, professional, and approachable demeanor of the staff, reinforcing a sense that the center takes pride in its appearance and its service.

The people delivering care are a major focal point of these reviews. The staff are portrayed as caring, capable, and driven by compassion. The term "team leads with heart and compassion" appears to capture the general spirit, with specific praise for individuals such as Megan, the social worker, who is described as doing her best to keep residents content, and Joe, a physical therapist, who impressed a family by engaging positively with a mother-in-law during a difficult time. The caregivers' empathy, patience, and willingness to answer questions calmly are repeatedly cited as reassuring factors for families who are navigating tough decisions or stressful transitions.

There are powerful personal stories that illustrate meaningful impacts. Some reviewers recount how the team supported families through challenging moments - helping with medical decisions, coordinating with doctors, and maintaining open lines of communication. One account emphasizes how the staff explained every medication change and stayed in close contact with the doctor, contributing to a sense of trust and transparency. Another family member felt a heavy burden lift after encountering a patient, honest staff who provided consistent updates and demonstrated reliability during a period of significant concern. In these narratives, the facility is portrayed as a place where residents can feel seen, heard, and valued.

Family members also share moments of gratitude for care that extended beyond routine duties. From spending time with loved ones during visits to ensuring that daily routines - like meals and rest - are attended to with care, the reviews paint a picture of a community that treats residents like people with histories, preferences, and needs. One account mentions a 101-year-old resident who had spent a long stretch there and remained well cared for, while another highlights a 103-year-old mother whose care involved attentive communication about medications, frequent nurse availability, and robust support from administration through the entire staff. The overarching message in these stories is that attentive, respectful, and coordinated care can make a meaningful difference in the experience of aging and recovery.

Not all notes are perfectly positive, and some reviewers point to areas where frustrations arise. A few entries mention staff shortages and the strain that can bring, with phrases like "short staff everywhere" and concerns about overnight staff not performing rounds as expected. There are also pointed criticisms about rude behavior toward residents, a sense that some midnight workers may not fulfill rounds, and even mentions of odors or other negative conditions that detract from the otherwise positive picture. One person candidly states, "I wouldn't want to live here - some nice nurses," signaling that while the care team can be exceptional, there are experiences that leave room for improvement. These comments acknowledge real challenges that come with staffing pressures and the complex realities of long-term care.

In sum, the shared experiences reflect a facility that many families trust for compassionate, thorough care, with a notable emphasis on kindness, communication, and a willingness to support residents and their loved ones. The strongest praise centers on individualized attention, the demeanor of the staff, and the sense that the team treats each resident with dignity and respect. Yet, there is an awareness of real constraints, including staffing pressures, that can influence day-to-day experiences for residents and families. Taken together, the stories suggest a community where warmth, professionalism, and a human-centered approach matter deeply, even as challenges are acknowledged and addressed by those who strive to keep Staunton Health and Rehab a place families feel good about choosing for their loved ones.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Health Staunton is an assisted living community located in Staunton, IL. Our community offers a wide range of amenities to ensure that our residents have all the comforts and conveniences they need. This includes a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, community-operated transportation for outings and appointments, a computer center for staying connected, and a dining room where delicious meals are served restaurant-style.

We also provide various recreational facilities such as a fitness room, gaming room, garden, and outdoor space where residents can engage in physical activities or relax amidst nature. Our small library offers a quiet place for reading and intellectual stimulation. Additionally, we offer Wi-Fi/high-speed internet access throughout the community to keep residents connected with their loved ones.

At Heritage Health Staunton, we prioritize the well-being of our residents. Our care services include 24-hour call system and supervision to ensure their safety at all times. Our staff provides assistance with daily tasks such as bathing, dressing, transfers, and meal preparation according to individual needs. We have specialized programs for those with diabetes or specific dietary restrictions. Medication management is also available to ensure proper administration.

In terms of social engagement, our community offers concierge services to assist residents with their needs and preferences. We organize fitness programs and scheduled daily activities to promote an active lifestyle. Planned day trips allow residents to explore new places and create lasting memories. Resident-run activities encourage social interaction among neighbors.

Heritage Health Staunton is conveniently located near cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals for easy access to essential services outside the community.

Overall, our assisted living community strives to offer a comfortable and engaging environment where seniors can receive personalized care while enjoying an active lifestyle filled with opportunities for socialization and enrichment.

Nearby Places of Interest

Physicians

  • Emerito Fernandez Ureta (0.1 miles)
  • Staunton Clinic (0.1 miles)
  • Fireside Eye Care (5 miles)
  • Mt Olive Family Practice Center (5.1 miles)
  • Gillespie Family Practice Center (8.1 miles)
  • Macoupine Family Practice (8.2 miles)
  • Litchfield Oncology Institute (13.7 miles)

Hospitals

  • Community Memorial Hospital Association (0.1 miles)
  • Hillsboro Area Hospital (13 miles)
  • St Francis Hospital (13.9 miles)

Places of Worship

  • First United Baptist Church (0.2 miles)
  • St Paul Ucc (0.4 miles)
  • Southern Baptist Convention (3.6 miles)
  • St John Paul II Catholic Church (5.4 miles)
  • St Joseph Hall (5.4 miles)
  • Worden Christian Church (6.3 miles)
  • New Douglas Baptist Church (7.3 miles)

Pharmacies

  • Fritz Drug Store (0.3 miles)
  • Sullivan Drugs (0.3 miles)
  • Sullivan's Drugs (5.1 miles)
  • Michelle's Pharmacy (7.8 miles)
  • Sullivan's Drug Store (7.8 miles)
  • Walgreens (12.9 miles)
  • Medicine Shoppe (13.1 miles)

Restaurants

  • Mister T's (0.3 miles)
  • Staunton Family Restaurant (0.5 miles)
  • R & B's Family Restaurant (0.8 miles)
  • El Indio (1.5 miles)
  • Decamp Junction (2.9 miles)
  • VFW Post (4.5 miles)
  • Progressive Club (5.1 miles)

Cafes

  • Route 138 Cafe (4.4 miles)
  • Coffee Xpresso (13.1 miles)

Parks

  • New Douglas City Park (7.3 miles)
  • Hamel Park And Pavilion (7.3 miles)
  • Beaver Dam State Park (15.3 miles)
  • Heritage Park and Trailhead (15.5 miles)
  • Edwardsville Parks & Recreation (16.7 miles)

Transportation

  • Enterprise Rent-A-Car (12.6 miles)
  • Litchfield Taxi Cab (13.1 miles)
  • BNSF WSS Litchfield (13.4 miles)

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