Westchester Health & Rehabilitation in Westchester, IL
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2901 South Wolf Road, Westchester, IL 60154
For more information about senior living options: (844) 490-3973
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The staff are very helpful and kind. The staff are caring, respectful, and friendly, and they take good care of the residents. The staff are compassionate, attentive, and go above and beyond to make residents feel comfortable and respected. The facility is clean, welcoming, and well-maintained, with plenty of activities to keep everyone engaged. Communication with the nursing team has been excellent; they treat residents like family. The facility is immaculate and well-maintained, with a warm and welcoming atmosphere. The front desk staff are helpful, responsible, and consistently pleasant. The business office staff are helpful and patient; they are awesome. The back patio is spacious and beautiful, with greenery and sunshine, and there are always activities. Administration and staff are attentive and kind; they stay on top of things.
The facility is severely understaffed, and only a few staff members genuinely care for residents. Call lights are left unanswered for long periods, delaying assistance to those in need. The rooms and overall facility are dirty, with strong odors of urine and feces. Some nurses and CNAs display careless attitudes and poor bedside manners toward patients and families. Medications are frequently missed or not properly administered, and basic care is delayed. There have been reports of severe delays in medical care, resulting in avoidable injuries like fractures. The facility has been described as a dump that should be shut down immediately. Hygiene is neglected, with residents not bathed regularly and cleaning standards inconsistently followed. Administration and staff are not consistently responsive to concerns, and some staff ignore proper protocols.Westchester Health & Rehabilitation is best suited for families that value a warm, resident-centered atmosphere and can actively supervise care. When staff are present, residents receive compassionate, respectful attention, with clean, well-kept spaces and meaningful engagement through activities and therapy. For families navigating hospice or post-acute recovery, there are notable examples of bedside communication, prompt issue resolution, and a sense that residents are treated like family. The environment can feel welcoming, with staff who are approachable at the front desk and in nursing, and with a decor and routine that contribute to a comforting, home-like feel.
That said, this community demands vigilance. A substantial thread in the reviews centers on chronic understaffing and inconsistent care, with families reporting long waits for call bells, missed medications, and insufficient supervisory oversight. Some experiences describe rooms that feel neglected, odors, and cleanliness problems that undermine dignity and comfort. The most serious concerns revolve around safety lapses and delayed medical attention, including accounts of residents not receiving timely assistance or proper hygiene. For families who cannot dedicate time to advocate daily or who require reliable, crisis-proof medical oversight, these risks are nontrivial and should push consideration toward alternatives.
On balance, the strongest pros offset the main cons only when the facility has enough staff and clear accountability. Positive observations repeatedly highlight a care philosophy where aides and nurses are kind, genuinely engaged, and responsive to questions from families. When those conditions hold, families report better communication with the nursing team, proactive problem-solving, and a smoother discharge or transition process. The therapy department and activity programming also shine in favorable reviews, suggesting that with adequate staffing, residents can receive robust rehabilitation and meaningful daytime structure.
However, the loud negatives cannot be dismissed. Multiple accounts describe severe under-resourcing - short-staffed floors, insufficient attention to call bells, and inconsistent maintenance of room hygiene. When families encounter these dynamics, trust erodes quickly, and experiences range from alarming to heartbreaking, including reports of unattended rooms, medication gaps, and even harm that required hospital assessment. These narratives are not isolated anecdotes but recurring threads that signal systemic gaps in staffing, supervision, and accountability. In such conditions, the risk to vulnerable residents becomes a decisive factor.
For decision-makers, practical steps sharpen the assessment. Before choosing Aperion Westchester, demand a candid tour and ask to meet the current shift team on multiple days and times. Request fresh copies of the latest state survey results, incident logs, and QA plans, and specifically probe staffing ratios during day, evening, and night shifts. Insist on seeing a concrete plan for medication management, pain control, and wound or skin integrity monitoring, especially for residents with dementia or mobility limitations. If the decision leans toward this community, arrange a trial period with clear milestones and a formal escalation route for concerns so advocacy remains a shared responsibility between family and staff.
In summary, Aperion Westchester operates as a facility that can offer high-quality care and genuine warmth when staffing is adequate and supervision is strong. For families able and willing to remain actively engaged, and who can tolerate the possibility of uneven experiences, it can be a solid option. Yet for those requiring dependable, consistent care, absolute cleanliness, and prompt, aggressive medical responsiveness, alternatives with steadier staffing and proven accountability should be prioritized. The choice hinges on the capacity to ensure daily oversight and the willingness to confront urgent and sometimes severe care gaps if they arise.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (8 miles away) Chicago O'Hare International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Westchester Health & Rehabilitation in Westchester, IL is a vibrant and welcoming assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy the convenience of a beauty salon on-site, as well as the option to watch cable or satellite TV in their fully furnished accommodations. The community also offers community-operated transportation for easy access to nearby destinations, and a computer center for those who wish to stay connected digitally.
For dining, residents can gather in the elegant dining room for restaurant-style meals prepared by the skilled kitchen staff. Special dietary restrictions are accommodated to ensure that all residents can enjoy their meals.
There are various recreational spaces available for residents to unwind and engage in leisure activities. These include a fitness room, gaming room, small library, and outdoor space such as a garden. Socialization opportunities abound with resident-run activities and scheduled daily activities organized by the community. Planned day trips offer opportunities for exploration beyond the community as well.
The needs of residents are always prioritized with 24-hour call systems in place for immediate assistance if needed. Assistance is provided with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure timely and proper administration of medications.
The community places emphasis on mental wellness with a dedicated program aimed at promoting emotional well-being among residents. Those with diabetes can follow specific diets catered to their needs.
Transportation arrangements are available not only for non-medical purposes but also for doctors' appointments, making it convenient for residents to attend necessary medical visits.
Additionally, Westchester Health & Rehabilitation boasts a range of nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals ensuring that residents have easy access to essential services within close proximity.
Overall, Westchester Health & Rehabilitation provides an engaging and supportive environment where seniors can enjoy an enhanced quality of life while receiving the necessary care and assistance they need.
Westchester Health & Rehabilitation is located at 2901 South Wolf Road, Westchester, IL 60154 in Cook County, Illinois
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