West Chicago Terrace is a nursing home community in West Chicago, IL.
Information last verified:
928 Joliet Road, West Chicago, IL 60185
For more information about senior living options: (866) 208-4318
At West Chicago Terrace, the monthly cost for a one-bedroom apartment is set at $3,250, which positions it as a competitive option compared to both Kane County and the broader Illinois market. With Kane County averaging around $3,512 and the state of Illinois slightly higher at approximately $3,527, West Chicago Terrace offers a more affordable alternative without compromising on quality or amenities. This pricing strategy highlights the community's commitment to providing accessible living options while still catering to the needs and expectations of residents in the region.
| Floor plans | West Chicago Terrace | Kane County | Illinois |
|---|---|---|---|
| 1 Bedroom | $3,250 | $3,512 | $3,527 |
Mental wellness programming is a clear focus for residents there.
One resident describes a caring team that provides mental health care through programming and support so residents can cope. Another mentions fewer psych-related issues and says they haven’t had to go to the hospital for psych problems, attributing progress to the staff’s help.
Many reviews highlight staff teamwork and genuine care for residents.
Several reviews praise the staff as caring, communicative, and helpful, and describe teamwork that supports daily life. A few also point to staff support behind personal goals and improved routines over time. A smaller set of reviews is more critical of staff, but the overall pattern in the feedback is that residents and families often feel the people on-site are working hard for them.
Residents describe strong opportunities to stay active and involved.
Multiple reviews mention being involved in groups and activities, including resident-led participation. One long-term resident describes running and leading community groups and becoming more active over time with staff encouragement. Another review highlights community events like an annual Christmas party for residents and families and says residents maintain friendships.
Several residents and families report concerns with air conditioning, cleanliness, and safety.
A recurring concern is air conditioning reliability, with mentions of rooms feeling too hot or areas becoming wet and slippery. Multiple reviews also describe pooling water in hallways and report cleanliness problems, including stained or poorly handled laundry. Even in more positive visits, at least one reviewer still notes a drawback related to how short-handed the building felt.
Some reviews raise serious concerns about medical support and staffing coverage.
Several reviews criticize medical follow-through, including missed or delayed doctors’ appointments and residents ending up back in the hospital. Others mention medication errors, limited therapy services, or care that doesn’t meet expectations. There are also complaints about being short-staffed and about how nursing support was handled.
Reception experiences are mixed in the reviews.
Some reviewers specifically call out the front desk help as positive, including praise for a person at the desk. Other reviews report rude or unprofessional calls and describe problems with how information is saved for families. One review also notes that front-desk staff can be helpful, but communication and record handling still require families to repeat details.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Chicago O'Hare International (17 miles away) Chicago Midway (24 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesAt West Chicago Terrace, the monthly cost for a one-bedroom apartment is set at $3,250, which positions it as a competitive option compared to both Kane County and the broader Illinois market. With Kane County averaging around $3,512 and the state of Illinois slightly higher at approximately $3,527, West Chicago Terrace offers a more affordable alternative without compromising on quality or amenities. This pricing strategy highlights the community's commitment to providing accessible living options while still catering to the needs and expectations of residents in the region.
West Chicago Terrace is located at 928 Joliet Road, West Chicago, IL 60185 in Kane County, Illinois
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