928 Joliet Road, West Chicago, IL 60185
For more information about senior living options: (844) 490-3973
At West Chicago Terrace, the monthly cost for a one-bedroom apartment is set at $3,250, which positions it as a competitive option compared to both Kane County and the broader Illinois market. With Kane County averaging around $3,512 and the state of Illinois slightly higher at approximately $3,527, West Chicago Terrace offers a more affordable alternative without compromising on quality or amenities. This pricing strategy highlights the community's commitment to providing accessible living options while still catering to the needs and expectations of residents in the region.
| Floor plans | West Chicago Terrace | Kane County | Illinois |
|---|---|---|---|
| 1 Bedroom | $3,250 | $3,512 | $3,527 |
West Chicago Terrace has a caring team that provides mental health care and supportive programming for residents. The environment is great and there is strong teamwork; the staff works hard to assist residents. The staff is friendly and attentive, with Iris at the front desk noted for doing a great job. Families report that residents are well cared for and enjoy being here, with staff who communicate and show kindness. The staff helps residents pursue personal goals, such as returning to college and building a sustainable life. The facility hosts positive activities and events, including an annual Christmas party for residents and families.
The facility is described as a nightmare to live in, with disturbing incidents and a strong recommendation not to reside there. It is labeled the worst nursing home, with poor physical therapy and chronic understaffing. The staff are described as uneducated and uncaring, with at least one D.O.N who belittles residents. The place is referred to as a dump, with claims of rights violations and abusive treatment. Residents are said to be mistreated and neglected, treated like animals, with their human rights stripped. The food is terrible with small portions, and there are reports of missing clothes and laundry issues. There are serious safety and cleanliness problems: air conditioning often doesn't work, floors can be wet and slippery, and bathrooms are dirty. Therapy and supportive services are largely absent, with minimal psychiatric presence and no job or personal goals programs.West Chicago Terrace is best suited for residents who need substantial mental health support and want an actively engaged, staff-driven environment that encourages growth, leadership, and social connection. This community can work well for individuals who are willing to participate in structured programming, lead groups or activities, and rely on a team that prioritizes daily engagement and coping skills. Those seeking a pristine, consistently safe, and medically pristine setting should seriously consider alternatives, as the reviews reveal a mixed track record on care quality and facility conditions.
The strongest, consistent thread across many reviews is a caring, collaborative staff culture focused on residents' mental health and development. When functioning well, the team provides programming, support for coping with mental health needs, flexible scheduling, and a sense of teamwork that residents and families appreciate. Front-desk accessibility and general attentiveness from some staff members also stand out as positives, with several residents and family members highlighting ongoing communication and the staff's willingness to help individuals rebuild their lives. For residents who respond to empowerment through activity - art classes, council involvement, and volunteer opportunities - the environment can become a springboard to greater independence and purpose.
There are powerful testimonials of transformation that underline the potential upside. A long-term resident describes moving from isolation to full community involvement, running daily activities, leading groups, and even pursuing formal education and CNA training, all with staff encouragement. Another account highlights improved functioning, social engagement, and reduced dependence on medications after sustained support from the team. These narratives suggest that when the program and relationships click, West Chicago Terrace can deliver meaningful life-recovery momentum and a pathway back to community life.
However, the cons highlighted in the reviews are substantial and cannot be overlooked. A sizeable portion of feedback portrays West Chicago Terrace as severely deficient in several core areas: inconsistent medical care and medication administration, limited clinical therapy, and complaints about unresponsive or disrespectful staff. Patients recount unsafe conditions such as poor air quality, damp floors, and insufficient maintenance, alongside concerns about cleanliness and laundry practices, lost belongings, and insufficient food or appropriate portions. There are also multiple allegations of staff conduct issues, inadequate supervision, and even hostile interpersonal dynamics that undermine dignity and safety. A few reviews describe extreme experiences where residents felt dehumanized or exposed to inappropriate behavior, signaling serious red flags for any family evaluating safety and quality.
In weighing pros and cons, the burden of proof rests on operational stability and visible, sustained improvement in care practices. The positive experiences show that the pros can offset significant barriers for residents who align with the program's mental health focus and who encounter supportive, proactive staff. Yet the consistent drumbeat of negative reports - ranging from care gaps to environmental and safety concerns - creates meaningful risk. For families prioritizing a consistently clean, well-regulated environment with reliable medical oversight, West Chicago Terrace may fall short. Prospective residents should verify current staffing levels, recent improvements, and a concrete plan for medical and therapeutic services, and should request candid conversations with multiple staffers and families who have recent, firsthand experiences.
In the end, West Chicago Terrace offers a pragmatic option for those focused on mental health recovery and social reintegration, provided a thorough due diligence process confirms stable operations and trustworthy care. For anyone weighing alternatives, consider facilities with clearer records of consistent clinical care, rigorous safety standards, and a track record of clean, well-maintained environments. If choosing this community, demand a formal, written care plan with explicit med-management protocols, a transparent menu of therapeutic services, and a committed point person for family updates - then monitor closely. The right fit exists here, but only when realities on the ground align with the hopeful stories of transformation.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (17 miles away) Chicago Midway (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.West Chicago Terrace is an assisted living community located in West Chicago, IL. Our community offers a wide range of amenities to ensure our residents' comfort and enjoyment.
For our residents' convenience, we have a beauty salon on-site where they can indulge in pampering services. We also provide cable or satellite TV in each room for entertainment purposes. Additionally, we offer community operated transportation to assist residents with their mobility needs.
Our computer center is equipped with internet access for residents to stay connected with loved ones and engage in online activities. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our talented chefs.
To promote physical well-being, we have a fitness room where residents can engage in exercise activities suitable for their abilities. Our gaming room offers opportunities for socialization and friendly competition. The garden provides a serene outdoor space for relaxation and nature appreciation.
Housekeeping services are available to keep the living spaces clean and tidy. Each resident's room is fully furnished and equipped with private bathrooms. Telephone services are provided for easy communication.
We offer move-in coordination assistance to make the transition into our community seamless. Transportation arrangement for non-medical purposes is available as well as transportation to doctors' appointments.
Our wellness center offers various programs and services to support residents' mental well-being. Wi-Fi/high-speed internet is accessible throughout the community.
In terms of care services, we have a 24-hour call system and supervision to ensure round-the-clock support for our residents. Our staff assists with activities of daily living, including bathing, dressing, and transfers if needed. We provide diabetes diets upon request and cater to special dietary restrictions.
Medication management services are available to ensure residents take their medications appropriately. Our mental wellness program promotes emotional health and overall well-being.
Residents can enjoy concierge services that cater to their individual needs. Fitness programs are offered regularly for physical activity engagement.
We organize planned day trips for recreational outings and offer resident-run activities where residents can participate in planning and organizing social events. Scheduled daily activities ensure there is something for everyone to enjoy.
Our community is conveniently located near parks, pharmacies, physicians, restaurants, and hospitals, providing easy access to essential services and recreational opportunities.
At West Chicago Terrace, the monthly cost for a one-bedroom apartment is set at $3,250, which positions it as a competitive option compared to both Kane County and the broader Illinois market. With Kane County averaging around $3,512 and the state of Illinois slightly higher at approximately $3,527, West Chicago Terrace offers a more affordable alternative without compromising on quality or amenities. This pricing strategy highlights the community's commitment to providing accessible living options while still catering to the needs and expectations of residents in the region.
West Chicago Terrace is located at 928 Joliet Road, West Chicago, IL 60185 in Kane County, Illinois
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