Alden Courts Of Shorewood
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700 West Black Road, Shorewood, IL 60404
For more information about senior living options: (844) 490-3973
The dad is there and is happy with his care. The father is very happy lately. The staff are friendly, helpful, responsive, and keep the facility clean. The staff are very attentive and provide one-on-one care; the facility is clean and updated. The CNAs and activity staff were attentive and helped keep the mom clean, entertained, and comfortable. The nurses were attentive to patients' needs and learned what they liked. The facility was wonderful and the staff were exemplary.
The facility is described as having horrible management and employees, and it would not be recommended. The grandmother was left sitting in her own filth for so long that she had to be hospitalized. The manager showed no compassion and even threatened to call the police, making the family feel uncomfortable. Many nurses were lazy and not performing their jobs, with untrained staff present and high costs for little care. A patient was left sleeping 23 hours a day and a toilet and room were covered in feces, indicating neglect. Staff communication was poor and ongoing short-staffing led the family to hire an aide and feel ignored. Overall, the care is described as poor and not recommended, despite some minor positives. There was concern that discharge timing was influenced by Medicare reimbursements rather than the patient's readiness. Housekeeping issues included having to repeatedly ask for a bed to be made.Alden Courts Of Shorewood is best suited for families who are willing to actively oversee a loved one's care and who prize a clean, modern environment with approachable frontline staff. When care is well delivered, residents appear well attended, with one-on-one attention and a sense of daily order that many families pay for. The setting itself can be a draw for those who want a bright, updated facility with solid meals and courteous aides. That said, this community is not a fit for families seeking flawless consistency without ongoing advocacy; several reviews flag collaboration gaps and leadership issues that can destabilize care over time.
On the positive side, several residents and families describe attentive nursing and CNA staff, who respond to needs and help keep residents clean, comfortable, and engaged. The facility earns praise for cleanliness and a pleasant, updated atmosphere, and some families note that staff members go the extra mile when concerns are raised. Food is cited as a strength in multiple accounts, and where care plans are followed, residents show signs of improved mood and routine. A few families highlight moments of genuine compassion and personalization, which can make a meaningful difference for someone in a vulnerable phase of life.
However, the most persistent and troubling theme across reviews concerns management, communication, and consistency. The most severe red flags include reports of neglectful conditions and delayed or inadequate response to serious hygiene issues, with eyewitness accounts of residents left in unsanitary situations. Communications gaps - missed or miscommunicated room changes, unclear updates to families, and perceived indifference from leadership - cut across many experiences. Staffing shortages and uneven performance among nurses and aides contribute to an uneven quality of care, leaving families wary that problems may recur if active oversight isn't maintained.
These strengths and weaknesses interact in a way that shifts from tolerable to concerning depending on the lens through which care is viewed. When administrators - or at least front-line supervisors - are responsive, families feel the facility can deliver meaningful daily care and a humane living environment. But when leadership is evasive or communication falters, even otherwise capable staff may appear overwhelmed, and the risk of neglect or procedural lapses rises. In short, the pros can be meaningful in practice, but they are contingent on reliable governance and consistent staffing - elements that reviews repeatedly call into question.
For those weighing alternatives, the caution is clear: if reliable, predictable care with steady leadership is non-negotiable, explore other options with robust reputations for governance and accountability. Families who cannot invest time and energy into frequent monitoring may encounter ongoing frustration here, given the documented patterns of miscommunication and management friction. Potential buyers should demand transparent conversations with the administrator, request recent care-planning documentation, and speak directly with current residents and multiple shifts of staff to gauge daily realities beyond polished presentations during tours.
The bottom line is a practical assessment: Alden Courts Of Shorewood offers a clean, appealing setting and credible frontline care when communications are effective and staff are consistent. The major caveat is that care quality appears highly sensitive to leadership and staffing realities, with several serious incidents and widespread dissatisfaction centered on management. For families prepared to stay actively involved, advocate for care plans, and verify staffing levels and response times, the facility can meet reasonable expectations. For others, especially those prioritizing steady governance and minimal advocacy burden, it is prudent to keep exploring options and to compare documented outcomes and resident experiences before committing.
50 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alden Courts Of Shorewood in Shorewood, IL is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community provides cable or satellite TV, fully furnished living spaces, and housekeeping services for convenience and comfort. Residents can enjoy outdoor spaces and garden areas to relax and take in nature.
The dining options at Alden Courts Of Shorewood are restaurant-style with special dietary restrictions taken into consideration. There is also a small library for residents who enjoy reading, as well as Wi-Fi/high-speed internet for those who like to stay connected.
Care services provided include 24-hour supervision for the safety and security of residents, assistance with activities of daily living such as bathing and dressing, as well as transfers. The staff is trained in diabetes diet management, meal preparation and service, medication management, and mental wellness programs.
Residents can participate in a range of activities including resident-run activities and scheduled daily activities organized by the staff. Nearby the community, there are cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals to provide additional convenience and accessibility for residents.
Overall, Alden Courts Of Shorewood offers a comfortable and supportive environment where residents can receive the care they need while enjoying a variety of amenities and nearby amenities to enhance their quality of life.
Alden Courts Of Shorewood offers Studio apartments.
Alden Courts Of Shorewood is located at 700 West Black Road, Shorewood, IL 60404 in Will County, Illinois
Alden Courts Of Shorewood on seniors.fyi includes 12 photos including images showing interior, decor, dining, bedroom, seating area, building, landscaping, living room, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Dining
Artwork
Bathroom
Chandelier
Brick Wall
