Alden Estates Of Shorewood

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  • Interior

    A well-designed hotel lobby with modern decor and a welcoming atmosphere.

  • Bedroom

    A hospital room with two beds and medical equipment by the window.

  • Windows

    A hospital room with a bed, medical equipment, and comfortable furnishings.

  • Dining

    An elegant dining room with neatly arranged tables and chairs.

  • Exercise Equipment

    A modern fitness center with treadmills and other exercise equipment.

  • Reception Area

    A modern reception area featuring a desk and several chairs.

Alden Estates Of Shorewood

710 West Black Road, Shorewood, IL 60404

For more information about senior living options: (844) 490-3973

2.8 from 79 reviews
5 stars
29
4 stars
5
3 stars
2
2 stars
6
1 stars
37

Assisted Living

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    Overall Review of Alden Estates Of Shorewood

    Pros

    • pro She was receiving great care while she was there.
    • pro She was very happy with the activities that were offered.
    • pro All the staff were kind, friendly, and always showed up with a smile and greeting every day.
    • pro He received excellent PT/OT care daily to help transition him to eventually coming home.
    • pro The facility is clean, quiet, safe, and easily accessible located in a great neighborhood.

    Cons

    • pro The reviews claim that staff mistreated their father by forcing him to bear weight on two broken shoulders and by rolling him over aggressively.
    • pro The reviews claim a CNA threw a urinal at him.
    • pro The reviews claim he was placed in diapers despite doctors' instructions not to bear weight, and that he required two-person transfers.
    • pro The reviews claim call lights went unanswered for 30?40 minutes.
    • pro The reviews describe nurses and aides as cold, unprofessional, and sometimes smelling of marijuana.
    • pro The reviews claim medications were given on an empty stomach, causing nausea and missed therapy.
    • pro The reviews claim the patient suffered severe weight loss and inadequate nutrition due to staff actions.
    • pro The reviews claim repeated room moves and discharge decisions led to hospitalizations and the father's death after surgery.
    • pro The reviews warn others not to send loved ones to Alden.

    Review

    Alden Rehab has become a source of strong, mixed feelings for families who have entrusted their loved ones to its care. The stories run the gamut from praise for compassionate, attentive therapy and daily life improvements to harrowing accounts of neglect, mistreatment, and even life-ending consequences. For some, the experience is a reminder of why rehabilitation centers exist and can provide a hopeful, supportive environment where mobility returns and people regain their independence. For others, the same facility is remembered as a place where basic dignity was lost, where delays in help and rough handling became routine, and where medical and administrative decisions left families feeling powerless and desperate.

    Several reviewers focus on fond memories of positive, patient-centered care. One family shared that their 85-year-old mother, who was at Alden for rehab after a hip fracture, received "great care" and was consistently engaged in activities she enjoyed. They noted that she was able to get out of bed and into her wheelchair regularly, which contributed to her happiness and sense of progress during recovery. The tone here is one of gratitude for a supportive atmosphere, a clean environment, and staff who seemed attuned to her needs and preferences. In another account, a husband described his own experience with a spouse who was there for knee/leg surgery rehab. He highlighted kindness and friendliness from every member of the team - nurses, CNAs, food staff, and housekeeping - along with daily PT/OT that helped his wife transition home. He also singled out "Jenny in admissions" as someone who made the process smoother and affirmed that the facility could be highly recommended for short-term rehab when approached with the right expectations.

    Others, however, paint a deeply troubling picture. Several reviews recount egregious mistreatment and neglect that went far beyond ordinary care lapses. A recurring and extremely vivid theme is patients being left to wait long periods for assistance after pulling the call light, sometimes up to 30?40 minutes, or longer, with some accounts describing repeated delays despite the patient's need for help to use the bathroom or to transfer. In one particularly shocking narrative, a son describes his father, a 64-year-old active man, who entered Alden for rehab after injuries to both shoulders. The family alleges the staff forced him to bear weight on his injured arms, rolled him aggressively onto his side despite his injuries, and treated him with apparent disdain and frustration. They claim an unthinkable sequence - urinals being thrown, a patient being left in a bed for hours, and ultimately the patient needing a shoulder replacement after the situation deteriorated. The family believes these events contributed directly to a catastrophic outcome. The tone is raw grief and anger, with a strong claim that the facility's actions helped precipitate a death.

    Other reviews provide even more granular accounts of neglect and mistreatment. A reviewer who described their 86-year-old grandmother's experience alleged that the staff were unprofessional and indifferent, with minimal acknowledgment when the patient pressed the call button to use the bathroom - sometimes waiting several hours. They described a mobile, cold, and sometimes hostile attitude from staff toward the patient, including an incident where a tray was removed before the patient could eat, and medication was administered on an empty stomach, causing nausea and further debility. The reviewer also criticized inconsistent communication, a lack of follow-up from supervisors after complaints, and instances of the patient being moved between rooms multiple times in a short period, adding to the distress and disruption of care. The overarching message from this account is that basic dignity and timely care were in jeopardy, and the reviewer believed that these patterns were ongoing rather than isolated incidents.

    Weight loss and nutrition appear as another distressing thread in several narratives. One account highlighted a patient weighing just 62 pounds at a point during their stay, with caregivers allegedly taking away meals and not allowing the family to ensure adequate nutrition. The combination of malnutrition risk, inadequate therapy scheduling, and inadequate management of medications (including giving medicines on an empty stomach) contributed to the patient's decline and the family's sense that critical care needs were being unmet. The same review criticized the therapy schedule and the Medicare process, alleging that continuing therapy beyond a set period required an appeal and that financial or asset concerns were improperly used to pressure or pressure families into decisions about staying longer.

    There are also complaints about how medical decisions and hospital coordination were handled. One family described friction with a hospitalist from a Silver Cross affiliation who, they felt, did not act in the patient's best interest and who signed discharge papers that seemed not aligned with the patient's clinical status. In another story, the family claimed that discharge decisions were made prematurely for financial reasons, leading to avoidable hospital readmissions or the need for further testing. These accounts argue that coordination among physicians, hospital staff, and the rehab facility was disjointed and sometimes misrepresented, leaving families to advocate fiercely for proper medical oversight and a continuation of therapy when it was truly warranted.

    Amid the portraits of fear and frustration, there is a clear reminder that experiences at Alden Rehab are not uniform. The most vivid, negative testimonials emphasize serious concerns about patient safety, dignity, and medical ethics. The more positive anecdotes focus on warmth, effective therapy, and well-regarded staff who seemed to create an affirming environment for healing. The divergent experiences suggest that outcomes may be highly dependent on which team members are assigned to care for a given patient, the timing and intensity of therapy, and the organizational dynamics at any particular moment.

    For families considering Alden, the mosaic of narratives offers a cautious but informative lens. If you are evaluating this facility, it may be wise to gather multiple sources, visit in person, and ask pointed questions about staffing consistency, response times to call lights, weight and nutrition management, and the safeguards in place to protect patient dignity during transfers and routine care. Look for concrete information about caregiver ratios, turnover rates among CNAs and nurses, how therapy schedules are coordinated with meals, and how discharge planning is handled in partnership with medical providers and Medicare guidelines. If concerns arise, engage early with the director of nursing or the administration to review care plans, request a more frequent patient progress update, and establish a clear line of communication for any red flags.

    Ultimately, Alden Rehab appears to be a place of stark contrasts. For some families, it has offered meaningful rehab, compassionate care, and a sense of safety. For others, it has become a symbol of fear, neglect, and preventable harm. The breadth of experiences underlines the importance of thorough, individualized oversight when navigating post-hospital rehab options and the need for ongoing vigilance to ensure that every patient receives timely help, respectful treatment, and the appropriate level of medical and therapeutic attention.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Alden Estates of Shorewood in Shorewood, IL is a vibrant assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can indulge in pampering and grooming services. Residents can also enjoy their favorite shows and movies with cable or satellite TV in their fully furnished apartments.

    Transportation is provided by the community, whether it be for errands or medical appointments, ensuring that residents can easily access the services they need. For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet available.

    Meals are a highlight at Alden Estates of Shorewood, with restaurant-style dining offered in the dining room. Special dietary restrictions are accommodated to ensure that all residents can enjoy delicious and nutritious meals. Additionally, residents have the flexibility to prepare their own meals in their kitchenettes if they prefer.

    The community offers various spaces for relaxation and recreation. There is an outdoor garden where residents can soak up some fresh air and enjoy nature. A gaming room provides opportunities for friendly competition and entertainment. For quieter pursuits, there is a small library where residents can delve into their favorite books.

    The care services provided at Alden Estates of Shorewood prioritize the wellbeing of each resident. Assistance with activities of daily living such as bathing, dressing, and transfers is available around the clock. Medication management ensures that residents receive their necessary medications on time. A mental wellness program supports emotional wellbeing.

    Residents have plenty of options for staying active and engaged within the community. Fitness programs cater to different interests and abilities, while scheduled daily activities provide opportunities for socializing and learning new skills. Planned day trips allow residents to explore nearby attractions.

    Outside the community, there are various amenities conveniently located nearby. Two cafes offer additional dining options for residents who want to try something different. Nine pharmacies ensure that medication needs are easily fulfilled. With 27 physicians, residents have a wide selection of healthcare providers to choose from. There are also 26 restaurants for those who love dining out, as well as places of worship and theaters for cultural and spiritual enrichment. Additionally, there is a hospital nearby for any medical emergencies.

    Alden Estates of Shorewood provides a welcoming and supportive environment where seniors can enjoy a fulfilling lifestyle while receiving the care they need.

    Nearby Places of Interest

    Physicians

    • Advanced Patient Care (0.3 miles)
    • Center For Pain Management (0.5 miles)
    • Dr Choudry Office (2.3 miles)
    • Hinsdale Orthopaedics (2.3 miles)
    • Jason Hurbanek, MD (2.3 miles)
    • Midwest Neurological Associates (2.5 miles)
    • Angela Intili (2.5 miles)

    Restaurants

    • McDonald's (0.4 miles)
    • Portillo's Hot Dogs (0.6 miles)
    • Culver's (0.9 miles)
    • McDonald's (1.6 miles)
    • Double J Sports Bar (2.3 miles)
    • La Mex (2.7 miles)
    • Dealers Choice (2.8 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • CVS Pharmacy (1.2 miles)
    • Walgreens (1.9 miles)
    • Walgreens (2.6 miles)
    • Walmart Pharmacy (3.5 miles)
    • Walgreens (3.9 miles)
    • Walgreens (4 miles)

    Cafes

    • Starbucks (3.3 miles)
    • Panera Bread (3.5 miles)
    • Steve Buresh's Cheesecake Store (6 miles)

    Theaters

    • Cinemark Louis Joliet Mall (3.4 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (3.5 miles)
    • First Presbyterian Church (5.5 miles)
    • Minooka Bible Church (5.9 miles)
    • First Baptist Church of Channahon (6.2 miles)
    • Minooka United Methodist Church (6.2 miles)
    • Saint Marys Catholic Church (6.8 miles)

    Hospitals

    • Presence Saint Joseph Medical Center Laboratory (3.7 miles)

    Parks

    • Summerfield Of Minooka Playground (5.4 miles)
    • Four Rivers Environmental Education Center/McKinley Woods Preserve - Kerry Sheridan Grove (8.8 miles)

    Transportation

    • Union Pacific Global 4 (6.7 miles)

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