Aperion Care Peoria Heights
Save1629 Gardner Lane, Peoria Heights, IL 61616
For more information about senior living options: (844) 490-3973
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There are good hearts that work there. The staff was kind. The building is newly renovated, especially the entry way.
The facility treats residents like prisoners. The food is horrible. The staff are rude and do not perform their duties. The facility is not clean; rooms, the cafeteria, and bathrooms are dirty and smell awful. Residents are left sitting in dirty incontinence products for hours. Administration is unreachable; voicemails fill up and there is only email contact. Food is sometimes unavailable; they have run out of food. Families cannot reach their loved ones by phone, and requests to move them are ignored. Holiday meals (Thanksgiving/Christmas) are not well prepared and feel inhumane. Nurses do not care about residents' families and seem focused on their paychecks; residents are treated as beds and statistics. Dietary serves undercooked food; chicken is not cooked long enough, raising concerns about food poisoning. High staff turnover; they hire people faster than they can retain them.A troubling pattern emerges from the collected remarks, painting a picture of an environment many families find unacceptable for loved ones who deserve dignity and proper care. Several reviewers describe the place as prison-like, with a harsh atmosphere that feels confining rather than supportive. Food quality is repeatedly cited as shocking or cruel, with references to meals that would not satisfy a hungry dog, and in some cases to food shortages or meals that seem inadequately prepared. Across the board, the overall impression is that the facility falls short on basic expectations for care, cleanliness, and compassion.
Cleanliness is a recurring point of frustration. Reviewers repeatedly report dirty rooms, dirty cafeterias, and dirty bathrooms, with one person noting a persistent and pervasive bad smell. The complaint is more than mere aesthetics; it suggests a broader problem with housekeeping and maintenance, underscored by the assertion that there is not a proper cleaning staff in place. The sense of neglect is amplified by comments about residents sitting in their soiled depends for hours, a vivid image that underscores the feeling of neglect and a lack of attention to basic daily needs.
Staff behavior and staffing levels are another major thread. Several reviewers attack the nursing staff directly, with strong language indicating they do not care about the residents or their families, and that residents are treated as just a bed and a statistic. One account blames the administration for poor morale and turnover, noting that the facility hires staff faster than it can retain them. There is acknowledgment that there are good-hearted workers who care, and even a rare compliment about staff being kind in a particular instance, but the prevailing sentiment is that the personnel are under-supported, overworked, and frequently disengaged from families' concerns.
Communication with administration appears to be severely blocked in some cases. Commenters describe voicemail boxes that are always full, emails that are the only channel, and a general sense of being ignored when requests are made to move a loved one or address a problem. The lack of accessible administration is portrayed as a systemic issue, making it difficult for families to advocate for changes or even obtain timely information about their relative's status or well-being. This barrier to communication compounds the distress caused by other ongoing problems.
Food and meals evoke strong reaction as well, with complaints ranging from inconsistent availability to undercooked or unsafe food. Several posts report a pattern of dietary serving raw or insufficiently cooked chicken and the suggestion that this could lead to foodborne illness. The sentiment is that dietary staff are stretched too thin or inadequately trained, contributing to recurring concerns about food safety. Some reviewers specifically mention Thanksgiving and other holiday meals as disappointments, pleading for more homemade, thoughtful, and nourishing options rather than generic menus.
A few narratives provide a more hopeful counterpoint. One reviewer notes that a loved one was very well cared for while there, praising the staff as kind and pointing out a newly renovated entryway. This positive experience is framed as an exception rather than the rule, suggesting that improvements may be possible if the facility can replicate or sustain the aspects of care that worked for that individual. Another account mentions a six-month journey that culminated in moving the loved one to a better place, implying that relocation can be a viable solution when current conditions fail to meet basic standards.
Despite the harsh criticisms, there is an underlying sense of longing for change and accountability. Several reviewers express prayers or wishes that the situation will improve or that the facility will close if improvements cannot be made, emphasizing that residents deserve better care, better food, and a cleaner, safer environment. The overall tone conveys deep concern for the well-being of vulnerable residents and a plea for meaningful reforms that would restore dignity, trust, and reliable communication between staff and families.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Peoria Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Aperion Care Peoria Heights is an assisted living community located in the peaceful town of Peoria Heights, IL. Our community offers a wide range of amenities to enhance the quality of life for our residents.
For those looking to stay pampered and stylish, we have a beauty salon on-site where residents can get their hair styled and nails done. Our residents have access to cable or satellite TV in their fully furnished apartments for their entertainment needs. We also provide community-operated transportation for residents who need assistance getting around town.
Staying connected is important, which is why we offer a computer center with Wi-Fi/high-speed internet access. Residents can use this space to check emails, browse the web, or even take online classes.
We believe that dining should be a pleasant experience, so our dining room offers restaurant-style dining with delicious meals prepared by our talented culinary team. Special dietary restrictions are accommodated to ensure each resident's individual needs are met.
Staying active and fit is encouraged at Aperion Care Peoria Heights. Our fitness room is equipped with exercise equipment for our residents to enjoy regular workouts. For those who prefer more leisurely activities, we have a gaming room and small library where they can spend time relaxing and engaging in their favorite hobbies.
Our community also has beautiful outdoor spaces and gardens where residents can enjoy fresh air and nature. Housekeeping services are provided to ensure that our residents' living spaces are always clean and tidy. Move-in coordination services are available to assist new residents with a smooth transition into their new home.
At Aperion Care Peoria Heights, the well-being of our residents is paramount. We have a wellness center on-site where residents can access healthcare resources and participate in mental wellness programs. Assistance with activities of daily living such as bathing, dressing, and transfers is available 24/7 through our dedicated staff.
Transportation arrangements are made for non-medical purposes as well as for residents' doctor appointments. Our community is conveniently located near 6 cafes, 10 pharmacies, 41 physicians, 31 restaurants, 2 places of worship, and 10 hospitals.
Overall, Aperion Care Peoria Heights provides a warm and welcoming environment with outstanding amenities and care services to ensure our residents have a comfortable and fulfilling lifestyle.
Aperion Care Peoria Heights is located at 1629 Gardner Lane, Peoria Heights, IL 61616 in Peoria County, Illinois
Aperion Care Peoria Heights on seniors.fyi includes 5 photos including images showing interior, physical therapy, rehabilitation, living room, fireplace, seating area, bedroom, windows, and more.
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