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Manorcare Of Palos Heights East

Manorcare Of Palos Heights East is a nursing home community in Palos Heights, IL.

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Manorcare Of Palos Heights East

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  • Interior

    A well-lit dining room with a wooden table and upholstered chairs, adorned with a decorative centerpiece, artwork on the wall, and natural light streaming through the windows.

  • Decor

    A cozy interior space with comfortable seating and tasteful decor.

  • Living Room

    A cozy living room with comfortable seating and warm decor.

  • Building

    A brick hotel building with an entrance area and surrounding greenery.

  • Bedroom

    A well-lit hospital room with two neatly made beds and calming decor.

  • Patio

    An inviting patio with wooden tables and chairs shaded by red umbrellas outside a brick building.

  • Exercise Equipment

    A well-lit gym with various exercise equipment and workout machines.

  • Physical Therapy

    A spacious rehabilitation center equipped with various therapy tools and exercise machines.

7850 West College Drive, Palos Heights, IL 60463

For more information about senior living options: (866) 208-4318

3.6 from 149 reviews
5 stars
76
4 stars
20
3 stars
7
2 stars
7
1 stars
39

Overall Review of Manorcare Of Palos Heights East

differentiator 22 reviews mention this

Therapy helps residents regain strength

Therapy teams are repeatedly credited with helping residents rebuild mobility.

Many reviewers describe physical and occupational therapy as central to their progress, including getting back to walking, building strength after surgery, and improving confidence during recovery. Several people specifically thank named therapists and describe consistent daily therapy as a reason they were able to return home. Even some critical reviews still acknowledge that therapy sessions were strong when care plans were followed.

common 18 reviews mention this

Clean rooms are a frequent plus

Residents and families often mention the facility looks and feels clean.

A recurring theme in the reviews is cleanliness: multiple people comment on clean bedrooms, a clean facility, and rooms that look well kept. Some reviewers also describe smelling cleanliness right when they walk in. There are also a smaller number of complaints about cleanliness lapses, but the overall pattern is that many families notice cleanliness as a baseline strength.

caveat 15 reviews mention this

Care quality is mixed on staffing

Some reviews describe delays and understaffing affecting basic help.

Several reviewers describe slow response after call buttons and describe periods when the facility feels short staffed. A number of accounts focus on neglected basics—late help, long waits, or care falling behind expectations—especially during nights or weekends. Others counter that they experienced quick help and attentive staff, but the reviews overall show a wide gap between expectations and day-to-day reliability for some families.

common 10 reviews mention this

Food quality draws strong reactions

Dining satisfaction varies, with both praise and complaints appearing in reviews.

Some reviewers say meals were enjoyable or even a highlight, and a few describe special handling like accommodating a vegan diet or meal changes during a longer stay. At the same time, multiple reviews criticize food selection, taste, or timing, with complaints about menus and what is served. Residents who mention dietary needs also tie expectations to consistency, especially when diabetes-relevant diets or restrictions are part of care.

  • A well-lit dining room with a wooden table and upholstered chairs, adorned with a decorative centerpiece, artwork on the wall, and natural light streaming through the windows.
caveat 9 reviews mention this

Communication and follow-up can fail

Some families report trouble getting timely updates and answers.

A recurring concern is difficulty reaching staff for information, including delayed responses to calls after discharge or long waits to get help during a stay. Some reviews also describe gaps in follow-up visits or administrative responsiveness when issues were raised. Others report good communication and proactive support from admissions or social work, but the negative accounts show that reliability is not consistent for everyone.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 184 resident community capacity 184 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago Midway (8 miles away) Chicago Midway (8 miles away)
  • Chicago O'Hare International (22 miles away) Chicago O'Hare International (22 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (1 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.6 miles)
  • Walgreens (4.1 miles)

Hospitals

  • Palos Community Hospital (0.5 miles)
  • Advocate Christ Outpatient Pavilion (5.1 miles)
  • Advocate Children Hospital-Hope Pavilion (5.3 miles)
  • Little Company of Mary Hospital (6.9 miles)

Places of Worship

  • Palos Islamic Center (0.6 miles)
  • Mosque Foundation (3.3 miles)
  • Our Mother Of Good Counsel (7.9 miles)
  • Holy Name Of Mary Church (8.1 miles)
  • Beth Eden Baptist Church (8.1 miles)

Restaurants

  • White Castle (1.8 miles)
  • Baba Saj-Palos Hills (1.9 miles)
  • Denny's (3 miles)
  • McDonald's (3 miles)
  • Chick-Fil-A (3.3 miles)
  • The Patio (3.5 miles)
  • P.F. Chang's China Bistro (3.6 miles)

Cafes

  • Corner Bakery Cafe (4.7 miles)
  • Starbucks (5.2 miles)
  • Panera Bread (5.6 miles)
  • Starbucks (6.3 miles)
  • Eggheadz Cafe (6.5 miles)

Parks

  • Harr Park (5.5 miles)
  • Waterfall Glen Forest Preserve (7.2 miles)
  • Wentworth Park (8.1 miles)

Theaters

  • Orland Park Cinema Orland Park, Il (6.2 miles)

Physicians

  • Rife & Associates (6.7 miles)
  • Children's Wellness Center (6.8 miles)
  • Loyola (6.9 miles)
  • All Star Pediatrics (7.6 miles)
  • Loyola Medicine Burr Ridge (7.8 miles)
  • Advocate Medical Campus Southwest (8.2 miles)

Transportation

  • Metra - Morgan Park / 115th Street (7.3 miles)
  • Atlantic Aviation (7.8 miles)
  • Concourse B (8.5 miles)
  • Chicago Midway International Airport (MDW) (8.5 miles)

Frequently Asked Questions

Where is Manorcare Of Palos Heights East?
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