Manorcare Of Palos Heights East
SaveInterior
Decor
Living Room
Building
Bedroom
Patio
Exercise Equipment
Physical Therapy
7850 West College Drive, Palos Heights, IL 60463
For more information about senior living options: (844) 490-3973
The staff at Arcadia Memory Care provided genuine compassion and emotional support to residents, making families feel reassured about their loved ones' care. Many families praised the exceptional therapy services offered at the facility, noting significant improvement in their loved ones' conditions. Residents were often engaged in various activities organized by dedicated staff members, enhancing their overall well-being and happiness. Several reviewers highlighted the kindness and attentiveness of the nursing staff, who responded quickly to residents' needs. Families appreciated the clean areas of the facility and noted that certain amenities, such as a salon and dining services, contributed positively to the residents’ experiences. One reviewer expressed gratitude for the supportive interactions they received from staff when dealing with challenging moments related to their loved one’s care.
The facilities are dirty, with residents left alone in a lunchroom that lacks basic amenities and activities. Many staff members appear indifferent, often seen sitting around and using their phones rather than attending to residents' needs. Residents frequently complain of boredom due to a lack of engaging activities or stimulation. Communication with staff is challenging, leading to frustration for family members trying to reach loved ones. Care for patients is inadequate, with long response times to call buttons and a disregard for residents' well-being. Staff members exhibit a lack of compassion and empathy, negatively impacting the experience of both residents and their families. Personal items, including clothing, are reportedly lost or mishandled by the facility. The food provided is often described as terrible, resulting in many residents choosing to order out instead. There are accusations of neglectful behavior towards residents who require assistance and support. Overall care received at this facility does not meet expectations given the high cost of services provided.The reviews for ManorCare Health Services, now known as ProMedica, in Palos Heights East depict a concerning and often distressing picture of the care provided to its residents. Many families express deep dissatisfaction with the overall environment and quality of care their loved ones received while residing in the facility. Initial impressions upon entering may be favorable; however, once inside, the reality starkly contrasts with expectations. Multiple reviewers note that while the common areas might appear clean at first glance, upper floors are often neglected, leading to unsightly conditions filled with dirty tables and unkempt walls. This neglect extends to basic amenities; there are no comfortable seating options for family visits, leaving relatives feeling unwelcome during a difficult time.
Residents reported being left isolated within uninspiring lunchrooms devoid of any engaging activities or entertainment. Instances of food being left abandoned in hallways highlight a lackadaisical approach to resident needs and indicate that meal schedules may not be adequately managed. Complaints regarding boredom are frequent; inhabitants have expressed feelings of loneliness and disengagement from meaningful activities, emphasizing that many caregivers seem more preoccupied with personal distractions—like using their phones—than tending to the emotional and physical well-being of those in their charge. For families paying upwards of $8,000 monthly for care, these observations reflect a troubling failure on the part of management.
Family members recount harrowing experiences when attempting to reach staff about medical concerns or simply to connect with their loved ones during the pandemic. One reviewer shared an experience where communication was frustratingly inadequate when trying to obtain updates on a hospitalized parent facing end-of-life decisions—a situation worsened by a perceived lack of empathy from staff members. Many families found it nearly impossible to engage consistently with caregivers due to staffing shortages or inattentiveness. In particular, one nurse demonstrated compassion amidst an otherwise disheartening backdrop; however, such exceptions appeared rare among other personnel who exhibited indifference towards both residents and concerned family members.
While some reviews emphasized positive interactions between residents and certain staff members—particularly nurses and Certified Nursing Assistants (CNAs)—these were disappointingly overshadowed by numerous accounts detailing neglectful behavior from others within the facility's ranks. Families witnessed unsanitary conditions consistently; bathrooms were reportedly filthy and sheets remained unchanged unless specifically requested multiple times by anxious loved ones. The disparity between personal attention afforded by specific team members compared to others who were neglectful raises serious questions regarding training consistency and overall facility standards.
Despite glaring issues surrounding patient supervision—including some residents being seen unattended at nursing stations—there emerged sporadic commendations directed toward therapy staff whose sessions seemed productive when conducted but lacked follow-through during off hours due to insufficient support structures around activities for remaining hours throughout each day. Such limitations further contributed to feelings of abandonment expressed by families witnessing loved ones left alone without stimulation or interaction.
On a contrasting note, there are voices praising aspects of care received at ManorCare's Arcadia Memory Care unit over longer stays: a heartfelt farewell was penned by one daughter thanking compassionate aides as her mother neared 104 years old, attributing her mother's positive experiences directly back towards dedicated staff involvement that extended beyond mere duty into genuine kindness over six long years - illustrating how exceptional individual employees can truly make transformative differences amidst systemic shortcomings observed widely elsewhere throughout this organization’s operational practices.
Ultimately, these mixed narratives spotlight critical challenges faced by continuing care facilities like ManorCare / ProMedica as they strive toward maintaining consistent high-quality services - highlighting urgent calls-to-action from consumers demanding accountability amid rising healthcare costs coupled with vulnerable populations needing assurance surrounding comfort levels associated not only under physical health implications but mental wellness concerns equally paramount our elderly deserve better environments fostering dignity alongside regular occupational engagements tailored appropriately encouraging holistic rehabilitative pathways recognized vital components enhancing life quality well-lived regardless age or circumstance experienced therein!
184 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (8 miles away) Chicago O'Hare International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Of Palos Heights East is an assisted living community located in Palos Heights, IL. Our community offers a wide range of amenities and care services to support the needs and preferences of our residents.
Our amenities include a beauty salon where residents can receive professional hair and nail services, as well as cable or satellite TV for entertainment. We provide community-operated transportation for outings and appointments, and have a computer center for residents to use. Our dining room offers restaurant-style dining with delicious meals prepared by our staff. Residents can also enjoy various recreational activities in our fitness room, gaming room, small library, and outdoor spaces.
Each resident's apartment is fully furnished and equipped with a private bathroom. Housekeeping services are provided to ensure cleanliness and comfort. Move-in coordination is available to assist new residents during the transition process. Wi-Fi/high-speed internet is also accessible throughout our community.
Our care services include 24-hour call system and supervision to ensure the safety and well-being of our residents at all times. Our trained staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We offer special dietary options including diabetes diets and accommodate any dietary restrictions.
At Manorcare Of Palos Heights East, we prioritize the overall wellness of our residents. We provide mental wellness programs to support emotional health. Transportation arrangements are made for non-medical purposes as well as for medical appointments.
In addition to these amenities and care services, we offer a variety of engaging activities for residents to enjoy. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Our community is conveniently located near cafes, pharmacies, restaurants, places of worship, and hospitals for easy access to additional resources within the neighborhood.
Manorcare Of Palos Heights East is dedicated to providing personalized care in a comfortable environment that promotes independence and enhances quality of life for each resident we serve.
Manorcare Of Palos Heights East is located at 7850 West College Drive, Palos Heights, IL 60463 in Cook County, Illinois
Manorcare Of Palos Heights East on seniors.fyi includes 8 photos including images showing interior, windows, exercise room, bedroom, decor, building, brick exterior, dining, and more.
Arden Courts of Palos Heights
Palos Heights, IL
Specialized memory-care with compassionate, communicative staff and engaging activities.
Occasional staffing gaps and outdated interior reported by some reviewers.
Maximum Home Health Care
Palos Heights, IL
Nearby amenities (cafe, pharmacies, restaurants, places of worship, hospital) for convenient access
Sunrise "At Home" for Chicago
Palos Heights, IL
Personalized care with convenient access to nearby amenities and healthcare.
Manorcare Of Palos Heights West
Palos Heights, IL
Extensive amenities and services (dining, transportation, wellness programs, activities, beauty salon) for a comfortable living experience.
Health Advocates
Palos Heights, IL
Harmony Home Health
Palos Heights, IL
Great access to pharmacies, hospitals, and dining in a vibrant Palos Heights neighborhood.
Avantara Chicago Ridge
Chicago Ridge, IL
Caring staff with strong rehabilitation services and a clean, engaging environment.
Safety and communication concerns reported, including supervision gaps and delayed responses.
Sunrise Of Palos Park
Palos Park, IL
Bright, open community with friendly staff and a variety of activities.
Staffing inconsistencies, especially in memory care, impacting attentiveness; occasional room cleanliness and dining concerns.
Peace Village
Palos Park, IL
Beautiful grounds with compassionate staff and strong dining/activities.
Inconsistent staff responsiveness and administrative issues, including delayed refunds.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal Incontinence in Older Adults: A Comprehensive Guide
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
Interior
Decor
Living Room
Building
Bedroom
Patio
Exercise Equipment
Physical Therapy
