Helia Healthcare Of Olney
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Information last verified:
410 East Mack, Olney, IL 62450
For more information about senior living options: (844) 490-3973
The staff are wonderful and accommodating to families’ schedules. The care team is caring, compassionate, and respectful to residents. The therapy team is amazing. The administration and managers are professional, courteous, and attentive. The rehabilitation-to-home program is excellent and shows the staff truly care for residents. The staff are loving, attentive, and willing to go above and beyond to meet needs. The facility is described as the best next thing to home. The environment is clean and safety-conscious, with strong upkeep and infection-control practices.
The facility is described as horrible and capable of providing the worst possible care. The management is rude and shows little respect for employees or residents. The place is dirty. It is chronically short-staffed, preventing adequate care. Medications are not consistently called into the pharmacy on time, and treatments are missed. The administrator is described as unprofessional, even yelling at staff. The WiFi service is terrible and unreliable, with no clear guidance on how to file a complaint. Policies are brushed off and illegal activities or violations of guidelines are alleged to occur.Helia Healthcare Of Olney is best suited for families seeking a rehab-oriented community where personal warmth and hands-on staff effort carry real weight in daily care. The clearest strengths show up in therapy and daily attention: families consistently describe a caring, professional team that makes genuine efforts to accommodate schedules and individual needs. For seniors facing a temporary but critical step in recovery, or for those who value a home-like feel and frequent staff engagement, Helia can feel like a steady, dependable place to regroup and regain function. The portrayal of certain caregivers as devoted and approachable, traising the sense of “home” even within a medical setting, helps many residents feel seen and supported during a vulnerable period.
That said, Helia is not the obvious choice for every situation. Alternatives deserve serious consideration for families prioritizing iron-clad staffing patterns, predictable nursing oversight, and consistently rapid problem resolution. Several reviews flag chronic short-staffing, variability in medication management, and communication gaps with management as ongoing pain points. For a loved one with high risk needs or a history of requiring immediate, clear answers from leadership, it may be prudent to compare options where staffing ratios and administrative accountability are more transparent and consistently enforced.
The pros at Helia are substantial and well-demonstrated. The most compelling is the culture of care: staff members across the floor, CNAs, nurses, and therapists, are repeatedly praised for kindness, patience, and respect toward residents. The rehabilitation program receives frequent accolades for its structure and the progress it enables, with families noting tangible improvements in mobility and independence after therapy. Cleanliness and a sense of safety permeate the facility, and meals are often described as satisfying, with staff taking time to check preferences and needs before serving. When a resident responds to this level of attentiveness, the overall experience can feel markedly supportive during the delicate transition from hospital to home.
However, the main drawbacks cannot be ignored. Across several reviews, under-staffing and the consequent strain on aides and nurses surface as a core concern, sometimes translating into lapses in basic care, missed or delayed medication orders, and insufficient attention during high-demand periods. Reports of deteriorating skin integrity, including bedsores, paired with claims of caregivers who appear overwhelmed, point to real safety and quality-of-care risks if staffing gaps persist. Administrative interactions are another flashpoint: some families describe brusque or defensive responses from managers, along with perceived barriers to open, constructive dialogue about care plans. These factors collectively create an uneven experience where excellent therapy and daily compassion collide with inconsistencies in nursing oversight and operations.
All of these elements must be weighed against the positive dynamics that do exist. For residents whose primary objective is rehabilitation and regaining function, Helia’s robust therapy ecosystem and the evident commitment of many caregivers can drive meaningful progress even when other systems falter. The communal atmosphere and the willingness of staff to tailor routines to residents’ preferences can mitigate frustration and support psychological well-being during recovery. The level of cleanliness and presentable surroundings also contributes to a sense of dignity and safety, which matters deeply in senior care. When the care plan emphasizes activity, engagement, and consistent daily interaction, Helia can outperform many peers on those dimensions.
The practical takeaway for families is to probe deeply before committing. Request a current staffing snapshot, including CNA-to-resident ratios on day and night shifts, and ask for concrete examples of how medication reconciliation is handled across shifts. Engage with the director of nursing about escalation pathways and the facility’s process for addressing complaints or concerns raised by family members. If possible, arrange a trial period focused on rehab workflows, monitoring of wound care, and responsiveness to call lights. For loved ones with a high risk of skin breakdown, frequent infections, or complex medication regimens, compare Helia against alternatives with proven track records in sustained nursing care and reliable staffing; the best fit will balance a strong rehab program with consistent medical oversight and a culture of transparent accountability.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Helia Healthcare Of Olney in Olney, IL is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for their entertainment needs. Community operated transportation is available for those who require assistance in getting around.
For those who enjoy technology, there is a computer center with high-speed internet access, allowing residents to stay connected with their loved ones and explore the digital world. A dining room serves delicious meals prepared by the skilled staff, offering restaurant-style dining experiences.
Helia Healthcare Of Olney has ample outdoor space including a garden where residents can take leisurely walks or simply enjoy some fresh air. For fitness enthusiasts, there is a fitness room equipped with exercise equipment. The gaming room provides opportunities for friendly competitions and socializing.
To cater to residents' intellectual needs, there is a small library stocked with books and reading materials. Private bathrooms are available for added convenience along with housekeeping services to maintain cleanliness. Residents have access to telephone services and non-medical transportation arrangements for their convenience.
Care services provided at Helia Healthcare Of Olney include 24-hour call system and supervision to ensure safety around the clock. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive timely and accurate dosages.
The community also offers special dietary restrictions such as diabetic diets and meal preparation services according to individual needs. Mental wellness programs are designed to support emotional well-being while concierge services cater to personalized requests.
Residents can participate in fitness programs tailored to their abilities or join planned day trips organized by the community. Resident-run activities encourage social interaction among peers while scheduled daily activities keep residents engaged throughout the day.
Helia Healthcare Of Olney benefits from its location with cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options in close proximity. This allows residents to easily access necessary amenities and services within the local community.
Overall, Helia Healthcare Of Olney provides a comfortable and supportive environment for seniors who require assistance with daily activities while offering a variety of amenities and care services to enhance their quality of life.
Helia Healthcare Of Olney is located at 410 East Mack, Olney, IL 62450 in Richland County, Illinois
Helia Healthcare Of Olney on seniors.fyi includes 4 photos including images showing parking, exterior, building, architecture, outdoor, nature, trees, outdoors, and more.
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