Heritage Health Mendota

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  • Interior

    A cozy living room with sofas, armchairs, and a patterned carpet.

  • Outdoors

    A healthcare facility with a sign in the foreground, surrounded by a parking lot and greenery.

  • Decor

    A cozy salon interior featuring a barber chair and mirror, surrounded by hair products and decor.

  • Living Room

    A cozy living room with elegant furnishings and ample natural light.

  • Building

    A modern commercial building with a landscaped front, featuring large windows and an inviting entrance.

  • Architecture

    A modern building set against a clear blue sky.

  • Trees

    A picturesque view of a sunny day in a park-like setting, with people enjoying the greenery.

  • Wall Art

    A modern hair salon featuring a stylish styling chair and decorative wall art.

  • Exercise Equipment

    A view of a rehabilitation gym featuring exercise equipment, including a stationary bicycle and a barre for support.

  • Healthcare

    A trainer assists an elderly woman during a fitness session, focusing on rehabilitation and exercise.

Heritage Health Mendota

1201 First Avenue, Mendota, IL 61342

For more information about senior living options: (844) 490-3973

4.1 from 13 reviews
5 stars
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4 stars
0
3 stars
0
2 stars
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1 stars
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Skilled Nursing Facility

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    Overall Review of Heritage Health Mendota

    Pros

    • pro The father received excellent care.
    • pro The mother has received quality care from all areas of the nursing home.
    • pro The dedicated staff are heroes.
    • pro The staff are absolutely amazing and go above and beyond to help families.
    • pro The care and staff were very good and friendly.

    Cons

    • pro The reviewer is unhappy with the facility, noting it says one thing and does another.
    • pro The staff diagnosed the mother with dementia, a claim later found to have no evidence by doctors.
    • pro The reviewer is very angry with the place.
    • pro The reviewer warns others to beware of the facility.
    • pro The facility reportedly declined to admit an 80-year-old, suggesting prejudice against certain people.
    • pro One commenter expressed uncertainty about the place with "idk bout dis place."

    Review

    The collection of reviews paints a broad and sometimes conflicting portrait of Heritage Health, weaving together gratitude, frustration, and questions about care practices. Across the messages, several common threads emerge: appreciation for dedicated staff and quality care, concern about miscommunication or misdiagnosis, the stress and emotional cost of caregiving, and debates about admissions and inclusivity. Taken together, the voices reflect a facility that means a great deal to some families and a source of serious concern for others.

    One thread that runs through multiple entries is a strong sense of dissatisfaction with certain interactions or decisions. In one account, the reviewer describes a troubling experience during their mother's stay, where the staff allegedly diagnosed dementia in their mother - a claim that, according to the reviewer, did not align with findings from the hospital's doctors, who reportedly found no evidence of dementia. This account ends with a warning to others, signaling a deep unease about the consistency and reliability of diagnoses and communications within the facility. The tone here is cautionary and charged, underscoring how a single troubling incident can color a family's overall view of a place.

    Yet the same facility can also be a source of comfort and relief for other families. Another reviewer recounts a shorter stay for a father, stating simply and warmly that the staff provided excellent care. This sentiment of gratitude suggests that, for some residents, the care experience is marked by attentiveness, competence, and a sense that staff are responsive to needs. The contrast with the earlier negative account illustrates how experiences within the same institution can diverge markedly, depending on individual interactions and circumstances.

    A longer-term perspective appears in a review from a family whose mother has been a resident for four months. They describe receiving quality care across all areas of the nursing home and emphasize that their mother has repeatedly voiced satisfaction with the way she is being looked after. The reviewer notes the difficulty of the job and acknowledges the long, hard hours worked by the staff, expressing appreciation for the staff's efforts to make a challenging transition easier. The mention of the pandemic era - describing staff as heroes during the last 1 1/2 years - adds a layer of context about the prolonged stress and heightened expectations placed on caregivers.

    Affirmations about the staff's dedication extend to a general commendation: one reviewer calls the staff "absolutely amazing" and notes their willingness to help families in any way. This message highlights a perception of staff as compassionate, proactive, and supportive - qualities that can make a meaningful difference for relatives navigating the care experience and for residents adapting to life in a nursing home.

    However, not all feedback centers on individual interactions or outcomes. There is a pointed critique regarding admissions practices, with a reviewer claiming that the facility is "declining an 80 year old to stay" and accusing the home of prejudice against certain people. This remark raises questions about how admissions decisions are made and whether inclusivity and fairness are being practiced. It adds a cautionary note to the overall picture, contrasting with the positive testimonials and suggesting potential variability in policies or procedures that families might encounter.

    A more informal remark - "idk bout dis place" - and a general sense of uncertainty appear in another low-key aside. This more cursory or skeptical voice captures the frustration that can accompany the long-term care journey, where mixed messages or unclear experiences can leave families unsure about what to trust or expect.

    Still another grateful note closes the collection, calling Heritage Health an awesome place with very good and friendly care and staff, and explicitly recommending it to others. This final positive statement reinforces the notion that, for some families, the facility lives up to expectations and provides a reliable home-like environment for loved ones in need of ongoing care.

    Overall, the set of reviews reveals a spectrum of experiences at Heritage Health. Some families frame the facility as a place of high-quality care and compassionate staff who go above and beyond, especially during challenging times such as the pandemic. Others report concerns about misdiagnosis, communication gaps, admissions decisions, and potential discrimination. The divergent experiences suggest that the quality and tone of care can vary by individual staff members, departments, or particular circumstances, and they underscore the importance of clear communication, independent verification of diagnoses when concerns arise, and ongoing dialogue between families, residents, and the care team. For prospective residents and their loved ones, the takeaway is to engage actively with the care team, seek second opinions when questions arise, and gather a broad range of perspectives to form a well-rounded view of what Heritage Health can offer.

    Features

    Housing

    • 85 resident community capacity 85 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heritage Health Mendota in Mendota, IL is a premier assisted living community that provides exceptional care services and an array of amenities to enhance the quality of life for its residents.

    The community offers a range of amenities designed to promote comfort and convenience. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV in their own private rooms. Community operated transportation is available for residents who need assistance getting to appointments or running errands. A computer center allows residents to stay connected with loved ones and engage in online activities. There is also a well-appointed dining room where delicious meals are served restaurant-style, accommodating special dietary restrictions if necessary.

    Residents have the opportunity to stay active and engaged with the various recreational facilities available within the community. A fitness room enables residents to maintain their physical well-being, while a gaming room provides entertainment and social interaction. Outdoor spaces such as gardens offer tranquility and beauty, where residents can relax and enjoy nature. A small library caters to those who enjoy reading and encourages intellectual stimulation.

    Care services at Heritage Health Mendota are comprehensive and tailored to meet each resident's individual needs. With 24-hour call systems and supervision, help is always available when needed. Assisted living staff assist with activities of daily living including bathing, dressing, and transfers for those who require additional support. Medication management ensures that residents receive their medications timely and accurately. The mental wellness program focuses on promoting emotional well-being through various activities and therapies.

    The community is conveniently located near various amenities such as parks, pharmacies, restaurants, places of worship, and hospitals which provide easy access to services outside the community.

    Overall, Heritage Health Mendota offers a warm and inviting environment where seniors can receive personalized care while enjoying an array of amenities designed for comfort, relaxation, engagement, and overall well-being.

    Nearby Places of Interest

    Restaurants

    • Ziggie's Family Room Restaurant (0 miles)
    • Taco Madre (0.6 miles)
    • Taqueria El Charro (0.6 miles)
    • Parkway Family Restaurant (1.1 miles)
    • Sammys Roadhouse (9.2 miles)
    • Downtown Grill & Bar (9.9 miles)
    • Taco Bell (12.6 miles)

    Places of Worship

    • United Pentecostal Church (0.6 miles)
    • First Baptist Church (9 miles)
    • St Benedict Catholic Church (13.4 miles)
    • St Patrick's Rectory (16.1 miles)
    • United Methodist Church (16.3 miles)
    • Spring Valley United Church of Christ (16.4 miles)

    Pharmacies

    • CVS Pharmacy (1 miles)
    • Goslin Drug Store (1 miles)
    • Walmart Pharmacy (12.5 miles)
    • Walgreens (14.9 miles)
    • CVS Pharmacy (15 miles)

    Hospitals

    • Mendota Community Hospital (1.1 miles)
    • OSF Saint Paul - Diagnostic Imaging (1.1 miles)
    • Mendota Community Hospital (1.1 miles)
    • Mendota Community Hospital Heliport (1.2 miles)
    • Illinois Valley Community Hospital (12.5 miles)
    • St Margaret's Hospital (16.2 miles)
    • St Margaret's Hospital (16.2 miles)

    Parks

    • Mendota Lake Park (1.2 miles)
    • Veterans Park (14.6 miles)
    • Centennial Park (15.1 miles)
    • Washington Park (15.3 miles)

    Theaters

    • 34 Drive In Theatre (9 miles)
    • AMC Theaters (13.8 miles)

    Physicians

    • FastCare (12.5 miles)
    • All About Eyes (12.6 miles)
    • Illinois Valley Ear Nose & Throat Associates (13.4 miles)
    • St. Margaret's Ear, Nose & Throat Center (13.7 miles)
    • St Margaret's Health Services: Chilson Dale DO (13.7 miles)
    • Saint Margarets Hospitals (13.9 miles)
    • Sears Hearing Aid Center by Miracle-Ear (13.9 miles)

    Cafes

    • Starbucks (12.6 miles)
    • Lock 16 Cafe and Gift Shop (15.6 miles)
    • Lil' MAD Cafe Gourmet Shop (15.6 miles)

    Transportation

    • Bus Stop (13.1 miles)
    • U-Haul (13.2 miles)
    • Illinois Valley Regional Airport (VYS) (14.1 miles)

    Frequently Asked Questions

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