Rosewood Care Center Of Joliet
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Information last verified:
3401 Hennepin Drive, Joliet, IL 60435
For more information about senior living options: (844) 490-3973
There have been significant improvements since new management took over. The new dietary manager is exceeding expectations in the department. The meal presentations, temperatures, and overall quality have improved. Michelle brings a calm, dependable, and solutions-focused demeanor to the facility. Gwen does an excellent job keeping residents entertained and engaged. The events and entertainment are wonderful and make a real difference. Gwen is highly recommended. Arbey is a dedicated, caring, and professional nurse. The staff truly treat the residents with kindness and respect. Renwick Nursing and Rehab is a perfect choice.
This place is a joke. This place is horrible. This place is terrible. What a dump. Night shift does not care for these residents. Filthy ant infested smelly place. COVID is running through there this week due to lack of protocol. There was a total lack of communication regarding health issues.Rosewood Care Center Of Joliet is best suited for families seeking a facility that has shown tangible improvements under new leadership, with a particular emphasis on dining quality and engaging daily activities. This community tends to reward residents who respond well to a cheerful, solutions-focused staff culture and structured routines. For families prioritizing warmth, accessible programming, and a sense of community, Rosewood offers a credible path to more attentive day-to-day care. The environment can feel welcoming, especially when activity staff and dining leadership are visibly present and motivated. Those who want a care setting with a revived energy around meals, decorations, and resident engagement will find this a compelling option, provided they are prepared to verify current conditions and ongoing staffing stability.
However, the facility is not for everyone. Alternatives should be strongly considered by families that require consistent, seamless communication, near-immediate response to call bells, and watertight administrative processes, especially around Medicaid, spend-down, and billing. Several reviews flag persistent administrative gaps and billing friction, with families reporting delays, miscommunications, and in some cases disputed charges. If a top priority is predictable billing, transparent financial handling, and a reliably present administrative team, Rosewood may not meet those nonnegotiables at this stage. Additionally, families navigating complex medical needs or requiring highly consistent, bedside level staffing across all shifts may want to compare other options with a clearer track record on staffing ratios and continuity of care.
The strongest upside lies in the operational shifts already visible at Rosewood. The new dietary manager is described as exceeding expectations, elevating meal quality, presentation, and temperature, which directly impacts resident satisfaction and nutrition. The activities program, led by Gwen, is repeatedly praised for keeping residents engaged, joyful, and connected to one another. The praise isn’t generic: testimony notes genuine care, cheerful demeanor, and hands-on assistance in dining and daily routines. When families speak of nurse-like staff, Arvie in particular is cited as going above and beyond, contributing to a sense of peace of mind for loved ones’ families. These positives do more than lift morale; they translate into a more humane daily experience for residents who thrive on interaction, routine, and visible investments in quality of life.
Yet those strengths must be weighed against ongoing drawbacks reported by many families. A pattern of concerns centers on organizational consistency: turnover, uneven shift coverage, and gaps in communication between front-line caregivers and families. Several reviews recount episodes where critical issues, call lights, room cleanliness, and timely assistance, were not addressed promptly, undermining confidence in day-to-day safety and comfort. Billing disputes and delayed financial follow-through have left some families feeling unsettled after placement, eroding trust in the facility’s governance. In addition, there are mentions of past lapses in clinical responsiveness and care coordination, including experiences where basic needs or changes in health status were not communicated promptly to families. Taken together, these cons pose real risk to overall satisfaction and may blunt the otherwise positive impact of improved dining and activity programming.
Given the mixed yet real strengths and weaknesses, families evaluating Rosewood should approach with a practical, criteria-driven plan. Tour at different times to observe the rhythm of the building: how often staff members greet residents, how quickly call bells are answered, and whether dining and activities are truly integrated into the daily schedule. Ask for current staffing rosters, including nurse and CNA coverage by shift, plus a clear outline of how care plans are updated and communicated to families. Probe the business office about billing timelines, Medicaid processing, and any open balances, requesting written confirmations of what is due and when. It is also wise to request to speak with families currently navigating care for residents with similar needs, to gauge whether the promised improvements are sustained in practice. A formal care conference with the director or administrator can help crystallize expectations and illuminate how Rosewood handles crisis or changes in a resident’s condition.
In the end, Rosewood Care Center Of Joliet delivers a candid, practical option for families who want to see tangible improvements in dining and activity life, and who can tolerate, or actively monitor, administrative and staffing variability. For those who prioritize flawless administration, predictable billing, and ironclad daily responsiveness, alternatives should be explored with equal rigor. The community clearly has the right ingredients to support a vibrant, resident-centered environment when leadership is aligned with front-line staff and families, an alignment that, based on recent feedback, is partially in place but not universally consistent. If the fit is right, if the family is prepared to engage, verify, and advocate, Rosewood can be a rewarding home that blends improving clinical care with meaningful social and recreational opportunities. For the discerning family, the move is to test the current conditions thoroughly, set clear expectations, and use those findings as the basis for a well-informed, timely decision.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rosewood Care Center of Joliet, located in Joliet, IL, is a premier assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available to help residents get around town, and there is also a computer center for those who want to stay connected.
Residents can enjoy their meals in the elegant dining room with restaurant-style dining, and meal preparation and service are provided. For fitness enthusiasts, there is a fitness room where they can exercise and maintain an active lifestyle. The fully furnished apartments ensure that residents have everything they need for a comfortable stay. Additionally, there is a gaming room, garden, small library, and outdoor space for residents to relax and engage in leisure activities.
The assisted living community provides 24-hour supervision and assistance with activities of daily living such as bathing and dressing. The staff also assists with transfers for those who require additional support. Specialized care for diabetes management and mental wellness programs are available to meet individual needs.
Residents can take advantage of the transportation arrangement services provided by the community for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is offered to make the transition into the community smooth and hassle-free.
For social engagement, there are concierge services available along with planned day trips organized by the community. Residents can also participate in resident-run activities and scheduled daily activities.
Rosewood Care Center of Joliet is conveniently located near various amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. With its comprehensive range of amenities and care services, this assisted living community provides a nurturing environment where residents can thrive while receiving personalized care tailored to their individual needs.
Rosewood Care Center Of Joliet is located at 3401 Hennepin Drive, Joliet, IL 60435 in Will County, Illinois
Rosewood Care Center Of Joliet on seniors.fyi includes 8 photos including images showing landscaping, building, interior, outdoor, nature, artwork, decorative plants, reception area, and more.
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Interior
Building
Trees
Windows
Landscaping
Bright Lighting
Outdoor Lighting
