Highland Health Care Center in Highland, IL
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1450 26Th Street, Highland, IL 62249
For more information about senior living options: (844) 490-3973
They are clearly working very hard to improve the quality of their facilities. The staff has been top-notch from the beginning, and the improvements to the facilities are evident. They allowed a communion service at the facility, which was greatly appreciated. The transition to long-term care was effortless, and Margie, Ally, Caroline, and Rose are caring and helpful. The desk staff are always friendly and helpful. His respite stay surpassed expectations, with wonderful nurses and staff. Paul, the wound-care nurse, is a miracle worker. Highland Healthcare is a great place, with a wonderful activity director and staff who keep the elders happy. The new landscaping is noticeable and appreciated. The social workers Jennifer and Allie have been outstanding at facilitating transfers and handling logistics. The nursing staff and care team are compassionate, patient, and dedicated. The facility is clean, bright, and well-maintained, with delicious food and attentive staff.
The parking lot is terrible and always full, with nowhere to go. The reviewer warns to avoid the facility due to violations and complaints filed with the state. A visitor found the facility dirty, with staff wandering and failing to assist the resident. Only one CNA showed compassion and brought water; the rest did not provide adequate care. The reviewer describes Highland Health Care as a hell hole and advises staying away. Care is substandard, with unsanitary conditions and medications not administered properly. A nurse allegedly burned the patient with hot soup, causing second-degree burns. The facility is ancient with poor sanitary conditions.Highland Health Care Center is best suited for families that prize a warm, people-first environment where compassionate caregiving and strong family involvement are core strengths. The community earns praise for attentive nurses, skilled wound care, and a social-work-driven process that helps families navigate transitions, from rehab to long-term placement. The tone in many interactions is supportive, and recent improvements - updating facilities, landscaping, and a visible emphasis on resident well?being - make the setting feel welcoming. For families seeking reassurance that care will come with genuine kindness and steady contact with staff, Highland often proves dependable.
At the same time, the center is not the obvious choice for everyone. Alternatives should be considered by those who demand flawless cleanliness, consistently high staffing levels across all shifts, and a track record free of serious care concerns. A number of reviews point to real tensions around staffing shortages, high CNA workloads, and uneven consistency in care delivery. Some families report communication gaps with administration, execution gaps in basic tasks, and experiences that raise questions about day-to-day reliability. For those whose priority is an unblemished safety and care record, a careful comparison with other options is warranted.
The strongest positives - the caring, approachable staff; responsive admissions and social-work teams; and a rehab-focused environment - often offset many drawbacks for families who value relationship-based care. Wound care, therapy services, and a visible commitment from individuals like the wound care specialist and the social workers create a sense that residents are known and tended to with intent. The facility also earns points for family inclusivity: admin and HR respond to concerns, tours and transitions are handled with care, and the activity program helps residents stay engaged. When the atmosphere feels like a cohesive community, those elements can dramatically improve quality of life, especially for seniors who thrive on daily human connection.
However, the negatives cannot be ignored. A recurring thread highlights staffing gaps that leave CNAs and aides stretched thin, sometimes resulting in delays, incomplete tasks, or moments of frustration for families and residents. Reports of caregivers appearing overwhelmed, inconsistent care on certain shifts, and areas where basic hygiene or bedside care did not meet expectations have been voiced by multiple reviewers. Several accounts also reference older or aging portions of the building and some inconsistent experiences with food service and housekeeping. A subset of reviews contains grave claims about neglect or mistreatment, underscoring the reality that care quality can vary and that management's responsiveness has at times been uneven. These factors create legitimate caution for families prioritizing flawless day-to-day safety.
The key question becomes how the visible strengths balance the notable risks. For families who insist on staff who genuinely connect with residents, who rely on proactive social work support, and who want a rehab pathway that emphasizes bedside hands-on care, Highland's advantages often outweigh the concerns. The positive experiences with admissions staff, the willingness of frontline personnel to go the extra mile, and the sense that the administration is listening to families can translate into meaningful, day-to-day improvement for someone who needs constant attention and a compassionate routine. With diligent oversight, clear expectations, and ongoing communication, the positives can translate into reliable, personalized care.
In the end, Highland Health Care Center serves best as a solid, family-centered option for those prioritizing care that feels personal and engaged, with a robust support network when transitions occur. It is a strong fit for rehab and long-term care where caregivers' empathy and responsiveness matter as much as clinical skills. Decision-makers should visit with a concrete checklist: request to meet the director of nursing, review current staffing schedules, tour the memory-care and general floors, ask for recent quality metrics, and speak with current residents and families about daily routines. If consistently strong staffing, spotless day-to-day cleanliness, and unequivocal reliability are non-negotiable, other facilities may be worth comparing. If, instead, the priority is a caring community that treats residents like family and will work closely with families to manage care, Highland Health Care Center warrants serious consideration.
128 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Health Care Center is an assisted living community located in Highland, IL. Our center offers a wide range of amenities to ensure that our residents have everything they need for a comfortable and enjoyable lifestyle.
Our residents can take advantage of our beauty salon, where they can get pampered and refreshed. They can also enjoy their favorite shows and movies with cable or satellite TV in their private rooms. For those who prefer to socialize, we offer community-operated transportation for outings and visits.
To stay connected with the digital world, we have a computer center with Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our experienced chefs. We also provide kitchenettes in each room for added convenience.
At Highland Health Care Center, we prioritize the well-being of our residents by providing a variety of care services. Our 24-hour call system ensures that help is always just a call away, while 24-hour supervision provides peace of mind to both residents and their families. We offer assistance with daily activities such as bathing, dressing, and transfers when needed.
For residents with special dietary needs, our staff is trained to provide diabetes diets and accommodate special dietary restrictions. Medication management is also available to ensure that residents receive their medications on time.
We understand the importance of mental wellness and offer a mental wellness program for our residents' overall well-being. Transportation arrangements are available for non-medical purposes as well as appointments with doctors.
To keep our residents engaged and active, we offer various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist with any personal needs or requests.
Highland Health Care Center is conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals which allows easy access to necessary resources.
With all these amenities and care services provided by our dedicated staff, Highland Health Care Center is committed to providing a comfortable, safe, and fulfilling assisted living community for our residents.
Highland Health Care Center is located at 1450 26Th Street, Highland, IL 62249 in Madison County, Illinois
Highland Health Care Center on seniors.fyi includes 11 photos including images showing landscaping, bedroom, interior, dining, outdoor, healthcare, building, facility, and more.
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