Havana Health Care Center

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  • Interior

    A spacious, well-lit room featuring tables and chairs, suitable for gatherings or meetings.

  • Outdoors

    A wooden gazebo in a garden setting with a building in the background.

  • Building

    A stone-clad building with a covered entrance and well-maintained landscaping.

  • Bedroom

    A cozy bedroom featuring wooden furniture, including a wardrobe and dresser, along with a TV.

  • Trees

    A serene wooden bridge leading to a gazebo, surrounded by lush greenery in a peaceful park.

  • Landscaping

    A handicapped accessible parking area in front of a stone building with outdoor seating.

Havana Health Care Center

609 North Harpham Street, Havana, IL 62644

For more information about senior living options: (844) 490-3973

3 from 12 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 stars
6

Skilled Nursing Facility

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    Overall Review of Havana Health Care Center

    Pros

    • pro The facility is awesome.
    • pro Residents were in mostly good spirits.
    • pro Staff were friendly and helpful to residents and guests.
    • pro The nurses see residents as unique individuals with their own stories.
    • pro Management communicates in real time and keeps families informed.

    Cons

    • pro The place is described as a dump where patients are neglected and the staff don't know how to care for patients.
    • pro It is said to be under-staffed with residents neglected, and to have poor management and clerical staff; one reviewer claims the facility is "an income" for Mark Petersen.
    • pro They warn not to put loved ones there, as the staff are lazy and let the elderly lie in bowel movements and urine for hours, leading to bed sores.
    • pro Residents are allegedly left cold and stinking, with mental and physical health declining due to ill treatment.
    • pro The staff are viewed as working for a paycheck rather than out of care, with accusations that money from the residents and stimulus checks was stolen and nothing was done after complaints.
    • pro A CNA is alleged to have threatened to hit the father after being told the care was too rough and the shower water was too hot, and the family removed him and sought legal advice.

    Review

    A wide range of impressions surrounds this nursing facility, painting a picture that is at once alarming and hopeful depending on who you talk to. Several reviewers describe the place in stark terms: a dump of a facility where residents are neglected, care is inconsistent or absent, and basic needs are left unmet. One person paints a picture of a place where patients are confined to bed and the staff seem to have little idea how to look after them, with medication administration repeatedly falling short of what is required - four times a day, as prescribed, is a routine not reliably achieved. Others describe the environment as dilapidated, with paint peeling from walls and doors, a sign of broader neglect and poor maintenance. The overall sense from these accounts is that the facility is not living up to the standard one would expect for vulnerable residents, and that stewardship and accountability feel deeply lacking.

    In several accounts, the underpinnings of care are questioned in more concrete, uncomfortable terms. Understaffing is described as the norm, with residents not receiving timely attention and the overall atmosphere characterized as under-resourced and poorly managed. The sense of neglect extends beyond a single issue to a broader failure to provide attentive, respectful care. Some reviewers explicitly call out the business side of the operation, suggesting residents are treated as income rather than as people in need of compassionate care. There are alarming mentions of alleged theft, including funds and government stimulus checks, coupled with complaints about how such misconduct was handled by leadership. One account even includes an eyewitness report of a CNA raising a hand to a resident during a rough moment, highlighting concerns about safety and appropriate care. These narratives collectively cast a shadow over the facility's governance and day-to-day operations.

    There are also strongly critical voices that warn prospective families away, urging them not to place loved ones in this environment. The message is clear and urgent: the place is not affiliated with Petersen Healthcare, and the reviewer feels compelled to speak up about what they experienced and witnessed, urging others to proceed with extreme caution. The combination of neglect, fear of further harm, and allegations of financial exploitation creates a sense of risk that would understandably weight heavily in any decision about placement. For any family facing such concerns, the reviews emphasize the importance of seeing for themselves, asking pointed questions, and considering alternative facilities with stronger reputations for patient safety and accountability.

    Against the darker tapestry, there are several highly positive and glowing evaluations that describe completely different experiences. One reviewer calls the place "awesome," noting that residents are generally in good spirits and that staff are friendly and helpful to both residents and guests. This contrasting narrative suggests that the quality of care and the warmth of the environment can vary dramatically, even within the same facility or among different shifts and departments. For these writers, interactions with staff feel genuinely supportive, and the atmosphere conveys a sense of well-being and attentiveness that is often associated with quality long-term care.

    Further praise highlights the way nurses interact with residents as unique individuals, not just as patients. In these accounts, care is personalized, with caregivers listening to each resident's story and responding with consideration that goes beyond routine procedures. The sentiment is that the care shows - an appreciation for the person beyond the medical condition - and the reviewers express sincere gratitude for the attentiveness they observed. This portion of the feedback emphasizes empathy, respect, and a dignified approach to daily care, underscoring that good nursing practice can and does occur in this setting.

    Another recurring theme among the favorable reviews is strong, proactive communication from the management team. One account specifically praises the constant communication from the office, noting that changes and updates were relayed in real time and allowed families to adjust plans accordingly. The sense of transparency and responsiveness conveyed by this reviewer contributes to a highly positive overall impression, culminating in praise and an enthusiastic "A++++" for the management experience. In these narratives, families feel informed, involved, and reassured by management's responsiveness, which stands in stark contrast to the more concerning reports about neglect and mismanagement.

    Taken together, the collection of reviews presents a facility with a deeply divided reputation. On one side are grave concerns about neglect, delayed medications, unsafe conditions, alleged theft, and systemic mismanagement that can seriously jeopardize resident well-being. On the other side are stories of warmth, individualized care, and effective communication that create a sense of trust and satisfaction for residents and their families. The reality appears to hinge on who is providing care, when they are there, and perhaps which department or shift is responsible for a resident's day-to-day experience. For families evaluating this place, the message is clear: there is a need for diligent due diligence, direct inquiries about staffing, protocols for medication administration, maintenance standards, and clear, verifiable evidence of safety and accountability before making any decisions about placement.

    Features

    Housing

    • 98 resident community capacity 98 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Havana Health Care Center in Havana, IL is a premier assisted living community offering a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and supportive environment, residents can enjoy the convenience of having everything they need right at their fingertips.

    The community offers various amenities to enhance the daily lives of its residents. A beauty salon is available for those who want to look and feel their best, while cable or satellite TV ensures that there is always entertainment at hand. Community operated transportation makes it easy for residents to get around town, whether it's for shopping or leisure activities. A computer center provides access to technology for staying connected with loved ones and keeping up with the latest news and information.

    Meals are an important part of daily life, and the dining room offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by skilled chefs. For those who prefer a more independent living arrangement, fully furnished apartments with kitchenettes are available.

    Staying active and engaged is encouraged at the Havana Health Care Center. A fitness room allows residents to exercise and maintain their physical wellbeing, while a gaming room provides opportunities for friendly competition and socialization. Outdoor space and gardens offer peaceful settings for relaxation and enjoying fresh air.

    Care services are provided round-the-clock to ensure the safety and wellbeing of all residents. The 24-hour call system provides peace of mind knowing that help is always just a button away. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management ensures that medications are taken correctly, while special dietary restrictions are accommodated for those with specific nutritional needs.

    To promote mental wellness, a mental wellness program is offered which includes activities to stimulate cognitive function and provide emotional support. Transportation arrangements can be made both for non-medical purposes as well as transportation to doctors appointments.

    Planned daily activities keep residents engaged throughout the day, while concierge services are available to assist with any additional needs or requests. Fitness programs are offered to promote physical health, and scheduled day trips allow residents to explore local attractions and enjoy new experiences. Resident-run activities provide opportunities for socialization and personalized engagement.

    The Havana Health Care Center is conveniently located near various amenities in the surrounding area, including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to everything they might need or desire.

    Overall, the Havana Health Care Center provides a supportive and enriching environment for seniors who require assistance with daily living tasks. With its comprehensive amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle while receiving the support they need to thrive.

    Nearby Places of Interest

    Hospitals

    • Mason District Hospital (0.1 miles)
    • Graham Medical Group (8.1 miles)
    • Dialysis Centers of America-Illinois (17.1 miles)
    • Fersnius Canton (17.1 miles)
    • Renal Care Group Hemodialysis Clinic (17.1 miles)
    • Dermatology & Mohs Surgery Institute (17.1 miles)
    • Graham Hospital (17.3 miles)

    Physicians

    • Havana Medical Associates (0.2 miles)
    • Coleman Clinic (8.1 miles)
    • Graham Wellness Center (17.1 miles)
    • Whitten, Patrick Graham Hospital Association (17.1 miles)
    • Graham Medical Group (17.1 miles)
    • Bond Eye Associates (17.3 miles)
    • Progressive Vision Center (17.3 miles)

    Places of Worship

    • Southern Baptist Convention (0.4 miles)
    • Church Of Christ Parsonage (0.5 miles)
    • First Baptist Church (0.5 miles)
    • Fedosuk James H Fr (0.5 miles)
    • St Barnabas Episcopal Church (0.6 miles)
    • First United Methodist Church (0.6 miles)
    • Church of the Nazarene (0.8 miles)

    Restaurants

    • TownHouse (0.6 miles)
    • Los charros Havana (0.6 miles)
    • Grandpa's (0.7 miles)
    • Stag Tap (0.7 miles)
    • Chinatown (0.7 miles)
    • Mason City Il (0.7 miles)
    • McDonald's (0.9 miles)

    Pharmacies

    • Wolters Drug Store (0.7 miles)
    • CVS Pharmacy (0.9 miles)
    • Medicine Shoppe Pharmacy (1.9 miles)
    • Hy-Vee Pharmacy (14.9 miles)
    • Manito Pharmacy (16.2 miles)
    • Health Mart Pharmacy (17.1 miles)

    Theaters

    • Lawford Theatre (0.7 miles)

    Cafes

    • Trixie's Cafe (0.8 miles)
    • Elm Street Cafe (17.3 miles)

    Parks

    • Riverfront Park (0.8 miles)
    • Havana Water Tower (1 miles)
    • Havana Park District (1.1 miles)
    • Fulton County Fair (7.8 miles)
    • Wallace Park (17 miles)
    • South Park (17.3 miles)
    • Lakeland Park (17.3 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.9 miles)
    • U-Haul Moving & Storage (1.1 miles)
    • U-Haul (1.3 miles)
    • U-Haul Neighborhood Dealer (5.1 miles)
    • Central Illinois Wildlife Std (8.2 miles)
    • U-Haul Neighborhood Dealer (8.7 miles)

    Frequently Asked Questions

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