40 North Smith, Frankfort, IL 60423
For more information about senior living options: (844) 490-3973
The staff at Frankfort Terrace are praised for caring and respecting residents. Callie Graham is described as an excellent administrator who genuinely cares. Families express deep appreciation for the care and love provided, and residents like Lynette Colafello call Frankfort Terrace their home. Debra Johnson is thanked for everything and is remembered warmly. Crystal Martin is noted as someone Lynette was fond of, reflecting positive staff-resident relationships. Sharon Wynn is acknowledged for excellent service. Ayuk Akat is recognized for providing the best possible care. The care team is commended for working together to create a nourishing, safe, and enjoyable environment.
The reviewer claims a family member was treated with bare minimum dignity for quite a while. The reviewer contends that the facility's ratings were inflated by sycophantic employee reviews, not input from residents or families. A family member was chronically dehydrated, disliked the food, fell three times, developed a bed sore and a UTI, suffered a brain-related condition from the falls, and was not returned to the facility by the hospital, describing the place as awful and advising others not to send loved ones. The reviewer states the sister was kept alive only barely for four months, with bruises and overall poor care. The reviewer characterizes the staff as rude. The reviewer warns that asking questions will be met with scorn and hostility, and that no one should send a loved one there.Frankfort Terrace is best suited for seniors who prize a warm, resident-forward culture where administration and frontline staff visibly coordinate around individual needs. Families who want a community with a tangible sense of respect, attentive staff, and clear lines of communication will typically find this facility a good fit. The emphasis on proper privacy practices, proactive problem?solving by the leadership team, and a neighborhood setting that feels comfortable and settled all tilt the balance toward daily life that feels like home. Those who expect near-perfect consistency in every shift or require intense clinical oversight may want to consider alternatives.
The strongest - inarguably durable - pros center on culture and leadership. Residents repeatedly note that Callie Graham, the administrator, demonstrates genuine care and a commitment to meeting concerns promptly. When a resident or family raises an issue, the response tends to be rapid and practical, with staff who are described as respectful, friendly, and collaborative. The care team is lauded for keeping residents' dignity intact, with multiple accounts of staff taking time to listen, plan, and adjust care as needs evolve. The environment is described as nourishing, safe, and engaging, with discussions and care planning that feel inclusive rather than performative. In short, the social fabric of the place - good coworkers, engaged nurses, and a housing team that treats residents like family - offers a powerful offset to daily caregiving burdens.
On the downside, a spectrum of experiences exists, and some become deal-breakers for certain families. One star reviews describe situations where dignity appeared compromised, with severe consequences such as dehydration, repeated falls, bedsores, and a hospital transfer that did not end with a return to Frankfort Terrace. These accounts cannot be dismissed or dismissed lightly; they signal gaps that could reflect staffing variability, episodic lapses in monitoring, or insufficient clinical oversight for residents with higher medical or behavioral risk. Another review points to rude or hostile staff interactions, signaling that not every shift or every employee delivers the same caliber of care. Taken together, these concerns remind prospective families that the quality of experience hinges on the consistency of daily staffing and the effectiveness of fall-prevention and hydration protocols.
The key pros - with their emphasis on culture, leadership, and resident-centered care - do offset a meaningful portion of the cons, but not universally. For families prioritizing a sense of belonging, clear communication, and a caregiving team that treats residents with warmth and respect, Frankfort Terrace offers an authentic, lived experience of compassion and attentiveness. The capacity for proactive problem-solving, evidenced by care councils and routine check-ins, helps families feel heard and involved, which can dramatically reduce stress for everyone. However, when medical complexity increases or when a resident's needs tip toward intensive, 24/7 clinical management, the facility's strengths in culture may struggle to compensate for the gaps that have surfaced in the more serious reviews. The decision hinges on the resident's current medical trajectory and the family's tolerance for potential day-to-day variability.
For families navigating a move, several practical steps emerge from the mix of reviews. First, verify the level of clinical oversight present on any given shift: ask about RN coverage, antibiotic and wound-care protocols, hydration monitoring, and post-hospitalization care planning. Second, request transparent conversations about falls prevention and what changes occur after incidents, including mobility supports, environmental safety audits, and routine skin assessments. Third, arrange multiple visits at different times and speak with both administration and front-line staff, plus several residents and families, to gauge consistency beyond the strongest staff interactions. Finally, consider a trial period or a formal transition plan that includes family check-ins and a clear care plan with measurable goals.
In the end, Frankfort Terrace stands out as a principled, resident-centered community with meaningful strengths in leadership, respect, and daily life quality. It is a strong recommendation for families seeking a nurturing home where staff accountability and intimate care planning are real advantages. It is less compelling for those whose primary priority is relentless clinical perfection, universal staff consistency, or a low tolerance for reports of dehydration, falls, or skin integrity concerns. For those families, looking at options with a deeper, more uniform clinical footprint may be prudent. In short, Frankfort Terrace is a good fit for a thoughtful balance of warmth and watchfulness, with careful due diligence recommended for residents carrying higher medical needs.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Frankfort Terrace in Frankfort, IL is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is located in a peaceful neighborhood, with convenient access to nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and theaters.
At Frankfort Terrace, residents can enjoy a variety of amenities designed to enhance their quality of life. There is a beauty salon for pampering and self-care needs, as well as a computer center and high-speed internet access for staying connected with friends and family. The community also offers fully furnished accommodations with private bathrooms and kitchenettes for added convenience.
For dining options, residents can indulge in delicious meals served restaurant-style in the dining room. Special dietary restrictions are catered to ensure that everyone's nutritional needs are met. In addition to meals, the community also offers assistance with meal preparation and service.
To promote an active lifestyle, Frankfort Terrace provides various activities for residents to participate in. These include fitness programs to stay physically engaged as well as planned day trips and resident-run activities for socialization. Scheduled daily activities keep residents entertained and engaged throughout the week.
Care services at Frankfort Terrace are comprehensive and personalized. A 24-hour call system ensures that assistance is always available when needed, while 24-hour supervision provides peace of mind for both residents and their families. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are provided to ensure proper administration of medications.
The community also prioritizes mental wellness by offering a mental wellness program tailored to meet individual needs. Residents with diabetes benefit from specialized diabetes diets provided by the staff.
Transportation arrangements are available both within the community itself through community-operated transportation services as well as non-medical transportation arrangements for doctors' appointments. Move-in coordination assists new residents in seamlessly transitioning to their new home.
Frankfort Terrace also features a fitness room, gaming room, small library, garden, and outdoor spaces for residents to relax and enjoy the beautiful surroundings. Housekeeping services ensure that residents can maintain a clean and tidy living space.
Overall, Frankfort Terrace provides a nurturing and supportive environment where residents can thrive. With its comprehensive amenities, personalized care services, and convenient location, it is an ideal choice for seniors seeking assisted living in Frankfort, IL.
Frankfort Terrace is located at 40 North Smith, Frankfort, IL 60423 in Will County, Illinois
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