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2.8 from 72 reviews
5 stars
26
4 stars
6
3 stars
1
2 stars
2
1 stars
37
Overall Review of Parkshore Estates Nursing & Rehab
differentiator6 reviews mention this
Wound care receives strong praise
Residents repeatedly highlight attentive wound care and knowledgeable clinicians.
Several residents and families describe the wound care team as a standout, pointing to consistent attention and guidance through recovery. Multiple reviews specifically mention wound care nurses and a wound doctor, crediting them with improving painful or serious skin issues. A few reviewers also tie the care they received to better outcomes and confidence moving into future treatment.
caveat9 reviews mention this
Cleanliness and odors draw complaints
Many reviewers describe persistent cleanliness and odor problems.
A recurring concern across reviews is unpleasant odors, dirty rooms, and overall unhygienic conditions. Multiple mentions include rodents and insects such as roaches or mice, along with reports of urine-related messes. Some reviewers also describe unclean bathrooms and floors, framing these issues as serious enough to seek alternatives or call authorities.
caveat7 reviews mention this
Staffing and response feel inconsistent
Several reviews report slow responses and communication breakdowns.
Beyond general negativity, some reviewers focus on the day-to-day impact of staffing and responsiveness, such as call lights going unanswered or people waiting for basic help. Others describe communication failures, including issues around discharge notice, paperwork, and medication needs during transitions. In several accounts, families portray staff as difficult to reach or as not providing the care that was urgently needed.
common3 reviews mention this
Food quality gets positive mentions
Dining is described positively by multiple residents and families.
Some reviews directly mention that the food is good, and others describe dietary as serving great food. A couple of comments also include day-to-day comfort details like snacks and coffee. While many reviews are critical overall, dining-related feedback is at least sometimes positive.
common2 reviews mention this
Daily activities and holiday events
Residents mention regular activities and holiday parties.
A few reviewers say the community keeps residents engaged with daily activities. Others add that holiday parties are offered for at least some major holidays. Taken together, this suggests activities can be a bright spot for some people, even among mixed feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
318 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago Midway (8 miles away)
Chicago O'Hare International (21 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Parks
Jackson Park (0.5 miles)
Osaka Garden (0.6 miles)
Wooded Island (0.6 miles)
Promontory Point (1 miles)
Burnham Park (1.1 miles)
Washington Park (1.4 miles)
South Shore Cultural Center (1.8 miles)
Transportation
Metra - 55th / 56th / 57th St (0.7 miles)
59th st Junction (2 miles)
CTA - Sox-35th Red (3.8 miles)
CTA - Cermak-Chinatown (5.2 miles)
Metra - 107th Street (5.9 miles)
Metra - LaSalle Street (6.6 miles)
Van Buren Street Metra & South Shore Trains (6.6 miles)
Hospitals
Comer Children's Hospital (0.8 miles)
St Bernard Hospital (2.1 miles)
Advocate Trinity Hospital (4.1 miles)
Little Company of Mary Hospital (6.7 miles)
University of Illinois Hospital & Health Sciences System (7.2 miles)
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