Norridge Gardens in Norridge, IL
Save7001 West Cullom, Norridge, IL 60634
For more information about senior living options: (844) 490-3973
The staff provide excellent treatment. The nurses have the residents' best health interests at heart. They have worked with Kim from the beginning and are attuned to her needs and who she is. The memory care day room is lively, with residents participating in group activities, and staff are continually working to improve things. Tricia and Sandra are particularly helpful in discussing Kim's wishes as her disease progresses. They were extremely pleased with the high level of care provided by attendants, nurses, therapists, and administration. The food is amazing and served hot with a variety of healthy options.
The reviewer calls the facility the saddest place in Norridge, noting a strong urine odor and long delays in answering calls. The CNAs are described as lazy with bad attitudes, and the front desk staff as rude and unhelpful. The reviewer alleges neglect, including residents not bathed for long periods and serious bedsores from not being turned. The administration is accused of lying and of unethical practices, with claims of major violations and a shutdown warranted. The facility is described as dirty and run-down, with insufficient staff and minimal meaningful interaction with residents. The food is criticized as horrible and often served cold. Some reviews warn not to admit loved ones, urging others to avoid the facility altogether. There are reports of slow or no responses during medical emergencies and poor communication with families. One reviewer described the environment as a "cess pool of bacteria," alleging infections and multiple deaths due to improper care.Norridge Gardens is best suited for families seeking hands-on, compassionate skilled nursing with robust rehab and memory-care support, where staff establish real connections with residents and families. The facility earns its strongest marks from the care teams on the floor - nurses, CNAs, therapists, and social workers who know residents by name and tailor care to individual needs. In memory care, residents often benefit from a responsive day room, lively activities, and staff who communicate openly with families about disease progression and care goals. For short-term rehab, the physical, occupational, and speech therapy programs are repeatedly praised for their professionalism and effectiveness. The environment may be plain, but the care teams frequently rise above the setting to deliver meaningful safety and progress.
Those weighing alternatives should consider whether a more modern, upscale ambience and flawless, highly predictable operations are nonnegotiables. Several reviews flag concerns that extend beyond routine aging-in-place needs: inconsistent staffing patterns, occasional communication gaps, and maintenance issues that leave some families questioning reliability. For families that prioritize pristine rooms, consistently swift responsiveness, or a consistently calm atmosphere with fewer reported odors or equipment problems, other communities may provide greater peace of mind. If funding constraints intersect with expectations of perfect punctuality and spotless conditions, it becomes particularly important to compare long-term costs, staffing ratios, and oversight practices at nearby options.
The favorable dynamics begin with the care staff. Numerous families recount nurses and CNAs who deliver attentive, respectful care and who stay connected with family members about ongoing needs and changes in condition. Social workers and therapy teams also stand out for their willingness to collaborate on discharge planning, goal setting, and activity planning that preserves dignity and independence where possible. When the staff function cohesively - coordinating wound care, feeding plans, and rehabilitative activities - the resident experience can be consistently positive, with residents appearing more engaged and families feeling reassured about daily progress and safety.
However, the strongest positives struggle against credible concerns raised by a sizable portion of reviewers. Understaffing appears repeatedly as a constraint on timely assistance, with call bells and patient needs not always addressed promptly. Reports of inconsistent care routines - bedside hygiene, timely medication administration, and regular bathing - underscore the risk that some residents may experience avoidable discomfort or infection concerns. Maintenance and upkeep are also flagged by critics, including outdated rooms, limited outside landscapes, and occasional mechanical or environmental troubles, all of which can erode the sense of a well-maintained home for aging loved ones. These factors can either blunt the benefits of excellent clinical care or magnify the emotional burden borne by families.
On balance, the pros and cons must be weighed against each other in light of the resident's priorities. If memory care or skilled rehab with a devoted, communicative staff cadre matters most, Norridge Gardens can deliver meaningful benefits that offset some physical and environmental drawbacks. The strength of the clinical team and the willingness to involve families in care decisions are meaningful anchors when navigating complex health trajectories. Yet for families who cannot overlook staffing volatility, frequent maintenance lapses, or perceived gaps in day-to-day comfort and communication, it is prudent to compare other options with a sharper focus on reliability, facility condition, and consistent resident oversight. The right choice hinges on aligning core values - personal connection and tangible therapeutic momentum - with the degree of institutional polish and predictability desired.
Practical next steps should center on due diligence and concrete inquiries. Schedule a visit with admissions to see care on the floor, then speak with the director of nursing and the social services team about typical staffing patterns, weekend coverage, and how care plans are updated and shared with families. Request copies of any recent state survey findings and ask for examples of wound-care management, medication administration routines, and discharge-planning practices. Tour the therapy gym and dining spaces, and probe how activities are structured for memory care versus long-term residents. Finally, enlist recent families for candid conversations about communication, responsiveness, and the facility's responsiveness to concerns. For the right family, Norridge Gardens can be a trustworthy home that delivers real progress and support; for others, a closer look at other communities will likely yield fewer compromises.
292 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (5 miles away) Chicago Midway (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Norridge Gardens in Norridge, IL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can pamper themselves and maintain their personal grooming. Residents can enjoy their favorite shows and movies with cable or satellite TV in their fully furnished apartments.
Norridge Gardens provides convenient transportation options for its residents, including community-operated transportation for various needs and transportation arrangements for non-medical purposes. The community also offers a computer center with Wi-Fi/high-speed internet access, allowing residents to stay connected with friends and family online.
Meals are served in a spacious dining room with restaurant-style dining, where residents can enjoy delicious and nutritious meals prepared by professional staff. Special dietary restrictions are accommodated to ensure each resident's specific needs are met.
For entertainment and socialization, Norridge Gardens offers a range of activities for its residents. These include fitness programs to promote physical health, planned day trips to explore the surrounding area, resident-run activities where individuals can take part in organizing events of interest, as well as scheduled daily activities for everyone's enjoyment.
The community is located conveniently close to parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This ensures that residents have easy access to recreational facilities, medical services, dining options, entertainment venues, and healthcare facilities.
In terms of care services provided at Norridge Gardens, the community has a 24-hour call system and supervision to ensure the safety and security of all residents. Trained staff members offer assistance with activities of daily living such as bathing and dressing. Assistance with transfers is also available as needed. Medication management is provided to ensure that residents receive their prescribed medications on time.
Special attention is given to mental wellness through a dedicated program designed to support emotional well-being. The community also offers assistance with diabetes diets and can accommodate special dietary restrictions based on individual needs.
Overall, Norridge Gardens in Norridge, IL is a vibrant assisted living community that provides a comfortable and supportive environment for its residents. With its rich array of amenities, care services, dining options, activities, and convenient location, it strives to enhance the quality of life for all who call it home.
Norridge Gardens is located at 7001 West Cullom, Norridge, IL 60634 in Cook County, Illinois
Norridge Gardens on seniors.fyi includes 5 photos including images showing interior, dining, garden, urban, exercise equipment, rehabilitation, landscaping, outdoors, and more.
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