Mado Healthcare - Uptown

4621 North Racine Avenue, Chicago, IL 60640

For more information about senior living options: (844) 490-3973

1.8 from 4 reviews
5 stars
0
4 stars
1
3 stars
0
2 stars
0
1 stars
3

Skilled Nursing Facility

Overall Review of Mado Healthcare - Uptown

Pros

  • pro The nurse ended up having a good shift.
  • pro The nurse explained safety concerns to the DON.

Cons

  • pro The reviewer believes that 124 patients for one nurse is unsafe.
  • pro The reviewer was upset by a 12-hour shift.
  • pro The reviewer was placed on a DNR list and views it as very unprofessional.
  • pro The reviewer would have returned but was deterred by the DNR designation.
  • pro The reviewer would rate the place 0 stars.
  • pro The reviewer thinks pay is inadequate and shifts should be shortened from 12 to 8 hours if pay is not increased.

Review

A nurse describes a grueling 12-hour shift charged with an almost unimaginable patient load: 124 patients to care for in a single shift. The account frames this as an outright safety concern, arguing that such a ratio is unsafe for one nurse to manage. The nurse even tried to bring this up directly with the Director of Nursing, explaining that the workload on a single nurse could compromise patient care and safety. The tone conveys genuine worry about what such staffing levels mean for patients, staff, and the overall quality of work and care.

The scene isn't just about numbers, though. The nurse recalls attempting to communicate this worry to leadership, emphasizing that the sheer volume makes safe, attentive care nearly impossible for one person to provide. The moment captures a mix of professional frustration and alarm at the idea that patient safety could be sacrificed because of staffing and workload decisions. It's presented as a call for recognition that more support or better staffing is not a luxury but a necessity for safe practice.

Interestingly, the day's shift ends on a paradox: despite the heavy load and the seriousness of the safety concern, the nurse says the shift finalized on a positive note - "a good shift" at the time. Yet this positive memory is overshadowed by what happened afterward, when the nurse learns about a punitive action tied to the same day. The later discovery of being placed on a DNR list is described as "very unprofessional," a development that reversed any sense of closure the day might have offered. The contradiction between a reportedly decent shift in real-time and the subsequent administrative decision is a central tension in the account.

The decision to place the nurse on a DNR list is presented as an unjust and unprofessional action, spawning strong feelings of disdain for the handling by the administration. The nurse notes that, had the situation not involved the DNR listing, they would have returned or continued to engage with the work. Instead, this administrative move stands as a stark sign of disfavor and punitive treatment, shaping a perception of the workplace as punitive rather than supportive.

A blunt critique runs through the narrative: pay and scheduling are misaligned with the demands of the job. The message is clear and pointed - either increase compensation or shorten shifts from 12 hours to 8 hours if the organization is not willing to pay more. This line - "You need to pay more or shorten your hours from 12 to 8 if you not tending to pay" - is echoed as a core grievance and a practical solution offered to management. It frames the staffing problem as one of fair compensation and sustainable work hours, rather than mere dissatisfaction with a single event.

Beyond the immediate events, the account reflects broader implications for patient safety, staff morale, and professional trust. The combination of an extreme patient load, a cited safety concern, and an administrative action taken after the fact suggests a workplace where staffing realities and leadership responses may conflict with frontline realities. The narrative implies that such dynamics can leave nurses feeling unsupported, stressed, and wary of expressing concerns in the future, potentially affecting retention and the quality of care provided to patients.

In closing, the reviewer expresses a strong, unequivocal disappointment with the experience: a day that began with a legitimate safety concern ended in professional sanction and a strong negative assessment of the workplace. The sentiment is unambiguous - zero stars would be an appropriate reflection of how the facility has been perceived, driven by a combination of unsafe staffing levels, punitive administrative actions, and a perceived lack of adequate compensation or humane scheduling. The overall portrait is of a professional environment where urgent patient care needs collide with management decisions in a way that leaves the nurse feeling undervalued and demoralized.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (13 miles away) Chicago O'Hare International (13 miles away)
  • Chicago Midway (13 miles away) Chicago Midway (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Nearby Metro Stations

  • Metro Station Argyle  
  • Metro Station Berwyn  
  • Metro Station Damen  
  • Metro Station Lawrence  
  • Metro Station Montrose  
  • Metro Station Sheridan  
  • Metro Station Wilson   

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mado Healthcare - Uptown in Chicago, IL is a vibrant and well-equipped assisted living community designed to meet the needs of seniors looking for a comfortable and active lifestyle. With an array of amenities and care services, residents can enjoy a fulfilling and worry-free experience.

The community offers various amenities to cater to residents' needs and preferences. A beauty salon is available for residents who want to look and feel their best. Cable or satellite TV is provided for entertainment purposes, along with a gaming room and a small library. For those who wish to stay connected, Wi-Fi/high-speed internet is available throughout the community. Community-operated transportation provides convenience for residents in need of non-medical transportation, while transportation arrangement services ensure easy access to doctors' appointments.

Residents can indulge in delicious meals prepared by the dining room staff in a restaurant-style setting. Special dietary restrictions are taken into consideration, including diabetes diets. Furthermore, meal preparation and service assist residents with their daily nutritional needs.

Care services are provided around the clock to ensure residents' comfort and safety. A 24-hour call system and supervision offer peace of mind, while assistance with activities of daily living such as bathing, dressing, and transfers are readily available when needed. Medication management is also provided by trained professionals.

The community promotes mental wellness through its dedicated program that aims to support residents' emotional well-being. Additionally, planned daily activities organized by the staff cater to different interests and preferences, giving residents opportunities for socialization and engagement. Fitness programs help maintain physical health, while concierge services assist with any additional requests or arrangements.

Located in Uptown Chicago, Mado Healthcare offers convenient access to various amenities nearby. There are seven cafes, fifteen parks, forty-six pharmacies, one physician's office close by for added convenience. Seventeen restaurants provide dining options for outings with family or friends. For cultural enrichment or entertainment purposes, one theater is within reach.

With its range of amenities and care services, Mado Healthcare - Uptown provides a nurturing and engaging environment for seniors in the heart of Chicago.

Nearby Places of Interest

Transportation

  • Cta (0 miles)
  • Cta (1.3 miles)
  • CTA - Belmont (1.9 miles)
  • CTA - Fullerton (2.8 miles)
  • CTA Jarvis (3.5 miles)
  • Cta (3.7 miles)

Cafes

  • Starbucks (0.3 miles)
  • Starbucks (0.8 miles)
  • Starbucks (0.9 miles)
  • Starbucks (2 miles)
  • Starbucks (2.9 miles)
  • Starbucks (2.9 miles)
  • Little Beans Cafe (4.4 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.7 miles)
  • Mariano's Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.2 miles)

Restaurants

  • SoFo Tap (0.6 miles)
  • Murphy's Bleachers (1.2 miles)
  • Cell Block (1.3 miles)
  • Little Bad Wolf (1.3 miles)
  • Las Mananitas Mexican Restaurant (1.5 miles)
  • Hydrate (1.5 miles)
  • Roscoe's (1.7 miles)

Parks

  • Horner Park (2 miles)
  • Hamlin Park (2.3 miles)
  • Wrightwood Park (2.7 miles)
  • Warren Park (2.9 miles)
  • Independence Park (3.5 miles)
  • Dubkin Park (3.6 miles)
  • Churchill Field Park (3.7 miles)

Hospitals

  • Advocate Illinois Masonic Medical Center (2.1 miles)
  • Swedish Covenant Hospital Cancer Care (2.2 miles)
  • Saint Francis Hospital (4.3 miles)

Theaters

  • Regal Webster Place (3.1 miles)

Physicians

  • Lincoln Park Dental Specialists (3.5 miles)

Frequently Asked Questions

Where is Mado Healthcare - Uptown?

Nearby Communities

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