4621 North Racine Avenue, Chicago, IL 60640
For more information about senior living options: (844) 490-3973
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The nurse ended up having a good shift. The shift was good despite the initial concerns.
The nurse was upset about a 12-hour shift with 124 patients, calling it unsafe for one nurse. They were placed on the DNR list, which they described as very unprofessional. They would rate the place 0 stars if possible. They criticized pay and hours, suggesting pay should be higher or hours shortened from 12 to 8.Mado Healthcare - Uptown in Chicago is best suited for families operating with a tight budget who can tolerate real staffing volatility and will actively monitor care. The current mix of feedback places heavy emphasis on staffing problems, professionalism gaps, and safety concerns rather than consistent quality. With a low overall rating (1.8 out of 5 from four reviews), this community reads as a decision driven by cost more than promise of dependable care. Those who prioritize predictable nurse availability, timely response to needs, and professional conduct should approach with heightened scrutiny or consider other options.
For families weighing alternatives, the clear takeaway is that safety and reliable oversight are non-negotiables. If a loved one requires steady, attentive care, if calm, respectful staff interactions matter, or if clear, consistent communication with administrators is essential, other facilities are likely a better fit. Anyone evaluating Mado Uptown should acknowledge that the prevailing impressions skew toward work environment and care delivery issues, which often translate into lived experiences for residents and their families.
The limited positive signal in these reviews exists, but it does not negate the larger concerns. A reviewer who did experience a shift that felt manageable suggests that care can become workable when staffing aligns, implying that the facility is capable of delivering adequate care under favorable conditions. Still, this is the exception rather than the rule, and it does not counterbalance the documented risks. The practical value of such an occasional good shift is overwhelmed by frequent reports of overburdened staff, slow or inconsistent responses, and what appears to be inconsistent professionalism among personnel.
The core cons are concrete and recurring. Most striking is the extreme nurse-to-patient burden described - one account cites 124 patients assigned to a single nurse - which is an untenable workload by any standard and raises serious safety flags. Long shifts, including 12-hour duty periods, compound fatigue and error risk, while pay/hours complaints point to potential burnout and turnover that can destabilize the caregiving team. Allegations of unprofessional conduct and mishandling of sensitive policies (such as DNR listings) further erode trust in daily operations and overall resident safety. Taken together, these factors create an environment where quality care is unreliable rather than dependable.
Families must push for concrete, verifiable assurances if choosing this community. Before moving a loved one, demand current staffing patterns: exact nurse-to-patient ratios per shift, the number of licensed nurses versus aides on duty, and the cadence of caregiver turnover. Request direct access to the administrator or director of nursing to discuss policy clarity - how emergencies are escalated, how family communications are handled, and what red flags trigger immediate intervention. Visit during multiple shifts to observe responsiveness, talk candidly with current residents and their families, and review recent state inspection findings and any corrective action plans. Inquire about trial periods, readiness to adjust assignments, and guarantees around safe patient loads.
In the final analysis, this community is not recommended for families whose priority is consistent, high-quality care with reliable staffing and professional conduct. The strongest course for most families is to consider alternatives with stronger safety records and clearer oversight. If Mado Uptown is pursued due to budget constraints, couple the choice with rigorous, ongoing supervision - formal check-ins, clear escalation procedures, and regular, documented caregiver assessments. The end decision should privilege safety, continuity of care, and respectful treatment over cost savings alone, recognizing that the best protection against avoidable issues is proactive, transparent governance and staffing stability.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (13 miles away) Chicago Midway (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Argyle Berwyn Damen Lawrence Montrose Sheridan Wilson 
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mado Healthcare - Uptown in Chicago, IL is a vibrant and well-equipped assisted living community designed to meet the needs of seniors looking for a comfortable and active lifestyle. With an array of amenities and care services, residents can enjoy a fulfilling and worry-free experience.
The community offers various amenities to cater to residents' needs and preferences. A beauty salon is available for residents who want to look and feel their best. Cable or satellite TV is provided for entertainment purposes, along with a gaming room and a small library. For those who wish to stay connected, Wi-Fi/high-speed internet is available throughout the community. Community-operated transportation provides convenience for residents in need of non-medical transportation, while transportation arrangement services ensure easy access to doctors' appointments.
Residents can indulge in delicious meals prepared by the dining room staff in a restaurant-style setting. Special dietary restrictions are taken into consideration, including diabetes diets. Furthermore, meal preparation and service assist residents with their daily nutritional needs.
Care services are provided around the clock to ensure residents' comfort and safety. A 24-hour call system and supervision offer peace of mind, while assistance with activities of daily living such as bathing, dressing, and transfers are readily available when needed. Medication management is also provided by trained professionals.
The community promotes mental wellness through its dedicated program that aims to support residents' emotional well-being. Additionally, planned daily activities organized by the staff cater to different interests and preferences, giving residents opportunities for socialization and engagement. Fitness programs help maintain physical health, while concierge services assist with any additional requests or arrangements.
Located in Uptown Chicago, Mado Healthcare offers convenient access to various amenities nearby. There are seven cafes, fifteen parks, forty-six pharmacies, one physician's office close by for added convenience. Seventeen restaurants provide dining options for outings with family or friends. For cultural enrichment or entertainment purposes, one theater is within reach.
With its range of amenities and care services, Mado Healthcare - Uptown provides a nurturing and engaging environment for seniors in the heart of Chicago.
Mado Healthcare - Uptown is located at 4621 North Racine Avenue, Chicago, IL 60640 in Cook County, Illinois
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Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
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Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
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Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
