Aperion Care Chicago Heights
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Information last verified:
490 West 16Th Place, Chicago Heights, IL 60411
For more information about senior living options: (844) 490-3973
The facility is described as great and peaceful with a caring atmosphere. The staff are helpful and attentive, consistently meeting residents’ needs. The environment feels like a family, with strong teamwork among staff. Residents are engaged through groups and meaningful activities. Wound care is exceptional, helping residents recover quickly. The administration and staff are amazing, offering professional programming and support. The building shows pride and residents are treated with dignity and respect. The facility is clean and well-maintained, with good food and a positive vibe. The care team works well together to provide quality rehabilitation and long-term care. It’s regarded as a great place to work, with a warm, team-oriented culture.
The nurses here are awful and don’t care about the patients. The facility is dirty with a bed bug problem and a strong odor. Staff are rude and unprofessional, and some care is lacking. The food is not worth eating and portions are too small. Residents are left hungry, unfed, and not properly cared for. Personal items are frequently stolen and the facility is not clean. Administration is rude and seems to care more about money than residents. Visiting is restricted and family members can’t see patients easily. The facility is unsafe, with reports of neglect, mold, and roaches. Some residents report being ignored or not receiving medications.The Aperion Care Chicago Heights community is best suited for adults who need a structured environment with strong nursing presence and a clear emphasis on rehabilitation and mental-health–aware programming. The housing stress here is offset by teams that are described as caring, attentive, and deeply involved in care plans, with social workers and nursing staff regularly cited for their accessibility and willingness to coordinate. Families that value a home-like, team-centered atmosphere where residents are treated with dignity and practical support are likely to find real comfort in the daily rhythms, the engagement opportunities, and the wound-care strengths highlighted by several reviewers. This is a setting where the care culture can feel personal and familial, especially for residents who benefit from consistent social-work involvement and a rehabilitation-oriented track that aims to return people to community living.
On the other hand, this community demands cautious consideration from families prioritizing pristine physical surroundings and unambiguous, consistently contingent patient safety. The most vocal negative threads describe persistent cleanliness problems, odors, and pest concerns that recur despite improvements in some areas. There are also reports of restricted visitation logistics and one-room visiting arrangements that can complicate family involvement. When safety, infection-control rigor, and unvarnished transparency about daily operations are non-negotiable, Aperion Care Chicago Heights can feel like a mismatch. The volume and consistency of complaints about staff responsiveness, food quality fluctuations, and administrative accessibility suggest that alternatives with a tighter track record on facility upkeep and resident-rights protection deserve serious comparison.
The most persuasive pros, commendable nursing attention, reliable communication about care plans, engaging activities, and strong wound-care capability, can meaningfully offset certain drawbacks for residents who are most in need of hands-on medical and rehabilitative support. Several reviews reinforce that nurses and caregivers are often available, that social workers such as AJ lead with empathy, and that the facility has built programming that keeps residents engaged and progressing. When a resident requires ongoing therapy, medication management, and a care team that coordinates across disciplines, these advantages are substantial. The sense of teamwork, where housekeeping, dietary, maintenance, and clinical staff operate as a cohesive unit, gives a family confidence that multiple lenses are applied to each resident’s wellbeing, not just a single aspect of care.
However, the main cons carry weight for decision-makers weighing long-term placement. Reports of roaches, bed bugs, odor, and inconsistent cleanliness strike at the core of daily quality of life and raise concerns about infection control and environmental comfort. In some cases, residents describe delayed responses to meals, medications, or basic needs, and there are credible warnings about staff interactions that feel impersonal or rushed. The visiting experience can also feel constrained, with one-room setups and limited guest amenities that complicate family oversight and social engagement. When these issues surface repeatedly, they cannot be dismissed as occasional glitches; they are fundamental signals about the facility’s overall operating discipline and the lived reality of residents.
For families weighing options, it is prudent to consider alternatives if stability, predictability, and a consistently clean environment are primary criteria. Facilities with a stronger track record in pest and odor control, clearer accountability structures, and more transparent communication with families during and after admissions tend to deliver peace of mind that Aperion Care Chicago Heights may not consistently provide. If a loved one demands a setting with unambiguous housekeeping standards, rigorous cleanliness audits, and visible, responsive leadership, the negative echoes in the reviews warrant a careful compare-and-contrast process. The decision should hinge on whether the resident’s care goals align with a rehab- and mental-health–oriented model that may demand compromises in environmental perfection and administrative ease.
Practical steps sharpened by the reviews help families make a disciplined choice. Schedule a focused tour with a specific agenda: request to meet the administrator and the director of nursing, inquire about recent pest-control logs and housekeeping schedules, and ask to see the facility’s current care plans, meal menus, and activity calendars. Ask for recent resident or family references and request a direct briefing on incident reporting, safeguarding policies, and how behavioral issues or conflicts are managed. Probe staffing ratios during different shifts, request to observe meal times, therapy sessions, and group activities, and demand a transparent explanation for any dormitory-like arrangements that constrain family access. In short, insist on data points that confirm consistent quality across clinical care, environmental hygiene, and responsive administration.
Bottom line: Aperion Care Chicago Heights can be a compelling fit for residents who need robust rehabilitation support and mental-health–pared programming delivered by a cohesive, caring team. The strength of the nursing and social-work components, along with wound-care expertise and meaningful engagement opportunities, offers real value for the right resident. Yet the facility’s track record on cleanliness, pest management, and consistent day-to-day responsiveness cannot be ignored. For families whose nonnegotiables include a pristine environment, open and easy family access, and consistently prompt service, exploring alternatives is not merely advisable, it is essential. The best path is a deliberate, in-person vetting focused on current operations, direct caregiver interactions, and a clear, written performance baseline that aligns with the resident’s care priorities.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Aperion Care Chicago Heights in Chicago Heights, IL is a luxurious assisted living community that offers an array of amenities and care services to cater to the needs of its residents. The community provides a comfortable and homely environment where seniors can enjoy their golden years.
Residents at Aperion Care Chicago Heights have access to various amenities that promote convenience and relaxation. There is a beauty salon where residents can pamper themselves with haircuts, manicures, and other salon services. Cable or satellite TV is available in each resident's room for their entertainment. Community-operated transportation is provided to help residents get around town for shopping or recreational activities. The computer center enables residents to stay connected with loved ones through email and social media.
Meals are served in a beautiful dining room with restaurant-style dining, offering delicious and nutritious options for residents to enjoy. Special dietary restrictions are also accommodated, ensuring that each resident's unique needs are met. Additionally, there is a kitchenette available for those who prefer to cook their own meals.
The community at Aperion Care Chicago Heights encourages an active lifestyle with its fitness room and wellness center. Residents can engage in physical exercises to maintain their health and well-being. They can also participate in various planned daily activities organized by the community or even organize their own resident-run activities. For avid gamers, there is a gaming room available for entertainment purposes.
Aperion Care Chicago Heights prioritizes the safety and well-being of its residents by providing 24-hour call systems and supervision. Assistance is offered with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and as prescribed by healthcare professionals.
The location of Aperion Care Chicago Heights offers convenience with several nearby cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. Residents have easy access to these essential services whenever needed.
Overall, Aperion Care Chicago Heights offers a vibrant and caring community where residents can enjoy their retirement years with comfort, convenience, and peace of mind.
Aperion Care Chicago Heights is located at 490 West 16Th Place, Chicago Heights, IL 60411 in Will County, Illinois
Aperion Care Chicago Heights on seniors.fyi includes 8 photos including images showing bedroom, interior, windows, dining, kitchen, cabinets, stove, computers, and more.
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