Aperion Care Chicago Heights
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490 West 16Th Place, Chicago Heights, IL 60411
For more information about senior living options: (844) 490-3973
The staff take excellent care of the residents, and the administrators are passionate about the care they provide. The staff are awesome and treat residents like family. The facility absolutely rocks and has transformed into a loving, caring community where staff are valued and residents are cared for. It's a great facility with great staff, and residents are always engaged. The team is phenomenal, caring, and dedicated to helping the mental health population, making the place feel like a home. The building has improved, with staff showing pride and caring about the residents, more like a family. Aperion is a nice place to be; coworkers are nice and team-oriented, and teamwork gets things done. The staff are friendly, approachable, and accommodating. The facility is nice and clean, and staff and residents seem happy. Administration and staff are awesome, providing professional programming, 1:1 counseling, and engaging activities. Chris and Crystal are amazing; Chris Rose is an outstanding team member who is always willing to help.
The facility is dirty and poorly maintained, with a persistent stench throughout. The nurses are described as awful and uncaring toward patients. The food portions are small and meals are not sufficient, leaving residents hungry. There is a persistent pest problem, including roaches in the dining area and bed bugs. The administration is rude, crass, and insensitive to families and residents. Residents are left unfed or without medications for days, indicating neglect. Personal items are frequently stolen, undermining trust in staff. There is a perception that the facility prioritizes money over actual resident care. Visiting is restricted and facilities for guests are inadequate. The building smells moldy and dirty, with reports of mold, mildew, and urine. There are concerns about unsafe conditions, including alleged drug use or trafficking. The phone system and customer service are terrible, with long holds and unhelpful staff. The facility is considered unsafe and not suitable for loved ones.Aperion Care Chicago Heights suits families seeking a warm, team-centered environment where compassionate staff drive daily care, and where rehabilitation and mental-health?focused supports are available under one roof. The community appears best for residents who need ongoing clinical attention - particularly wound care, memory or behavior supports, and goal-oriented rehabilitation - and for families who value hands-on, personable caregiving from a cohesive group. When the core need is reliable, resident-focused attention from a stable team that treats people like family, Aperion can feel like the right fit.
However, the appeals are tempered by persistent concerns that make alternatives worth considering for many families. A substantial portion of reviews highlights serious operational and safety red flags: cleanliness problems, persistent odors, evidence of pests, and instances of neglect or inconsistent care. Several accounts describe instances of food inadequacy and missed meals, restricted visiting or limited access to patient rooms, and a perception that administration is slow to respond or dismissive. For families prioritizing transparent governance, predictable routines, and unambiguous safety, these patterns are persuasive reasons to explore options elsewhere or to demand rigorous, immediate remediation before placement.
The strongest positives - staff dedication, teamwork, and a genuine sense of caring - are repeatedly emphasized. Residents and families alike note that nurses, aides, social workers, and therapists can be deeply committed, approachable, and capable of delivering meaningful care, particularly for those with mental-health challenges or rehab goals. Wound-care excellence is singled out as a standout service, with comments about progress toward independence and recovery. When care teams align around a resident's plan, the atmosphere can feel both hopeful and transformative, reinforcing the idea that the right staff can make a substantial difference even in a facility with serious operational flaws.
Yet the negative experiences carry enough weight to offset those advantages for many families. Reports of bed bugs, roaches, and pervasive odors anchor a picture of a facility struggling with basic sanitation. Allegations of mismanagement, restricted access to loved ones, and experiences of neglect or discomfort during meals and daily routines create doubts about the consistency and reliability of care. The frequency and breadth of these concerns suggest that, for some residents, the risk of ongoing dissatisfaction or harm is real, making it critical to weigh safety, cleanliness, and dignity as heavily as clinical capabilities when deciding.
For families evaluating Aperion, a practical approach centers on matching needs to realities on the ground. If the goal is robust clinical support within a compassionate framework - especially for mental-health?informed care and wound recovery - and if the family is prepared to oversee care closely and demand accountability, Aperion can be a workable option. The strength of the staff in delivering personalized attention and the potential for a home-like, supportive culture should not be dismissed. But if cleanliness, pest control, visitor access, regular dining quality, and consistently respectful communication with leadership are non-negotiables, this community warrants a careful comparison with other nearby facilities and a very thorough, in-person evaluation before making a final commitment.
To make an informed decision, prospective families should conduct a rigorous on-site assessment and ask pointed questions. Request to visit during different shifts to observe staff-resident interactions, ask to speak with front-line caregivers, and verify the cadence of care plans and daily progress notes. Inspect the dining area, kitchens, and resident rooms for odor, cleanliness, and safety; check the availability and condition of restrooms for visitors; and confirm that there is a transparent process for reporting and addressing concerns. Inquire about pest control history, incident reporting, and how often meals are served and portion sizes provided. Finally, review licensing, inspection reports, and grievance processes, and seek candid feedback from current residents or families about response times and problem resolution.
In the end, Aperion Care Chicago Heights represents a mixed proposition: the right choice for families prioritizing a sincerely caring staff and clinical supports, tempered by significant and recurring concerns about cleanliness, safety, and administrative responsiveness. A clear verdict depends on resident needs and tolerance for risk. For some, the positives can translate into meaningful progress and a reassuring, family-like environment. For others, the negatives are prohibitive enough to steer toward facilities with stronger assurances of pristine conditions, consistent meal quality, and consistently proactive leadership. The careful, holistic assessment will determine whether Aperion aligns with the resident's priorities or if alternatives will deliver a more reliable balance of care, safety, and peace of mind.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Aperion Care Chicago Heights in Chicago Heights, IL is a luxurious assisted living community that offers an array of amenities and care services to cater to the needs of its residents. The community provides a comfortable and homely environment where seniors can enjoy their golden years.
Residents at Aperion Care Chicago Heights have access to various amenities that promote convenience and relaxation. There is a beauty salon where residents can pamper themselves with haircuts, manicures, and other salon services. Cable or satellite TV is available in each resident's room for their entertainment. Community-operated transportation is provided to help residents get around town for shopping or recreational activities. The computer center enables residents to stay connected with loved ones through email and social media.
Meals are served in a beautiful dining room with restaurant-style dining, offering delicious and nutritious options for residents to enjoy. Special dietary restrictions are also accommodated, ensuring that each resident's unique needs are met. Additionally, there is a kitchenette available for those who prefer to cook their own meals.
The community at Aperion Care Chicago Heights encourages an active lifestyle with its fitness room and wellness center. Residents can engage in physical exercises to maintain their health and well-being. They can also participate in various planned daily activities organized by the community or even organize their own resident-run activities. For avid gamers, there is a gaming room available for entertainment purposes.
Aperion Care Chicago Heights prioritizes the safety and well-being of its residents by providing 24-hour call systems and supervision. Assistance is offered with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and as prescribed by healthcare professionals.
The location of Aperion Care Chicago Heights offers convenience with several nearby cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. Residents have easy access to these essential services whenever needed.
Overall, Aperion Care Chicago Heights offers a vibrant and caring community where residents can enjoy their retirement years with comfort, convenience, and peace of mind.
Aperion Care Chicago Heights is located at 490 West 16Th Place, Chicago Heights, IL 60411 in Will County, Illinois
Aperion Care Chicago Heights on seniors.fyi includes 8 photos including images showing bedroom, interior, windows, dining, kitchen, cabinets, stove, building, and more.
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Interior
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