Aperion Care Chicago Heights

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  • Interior

    A cozy bedroom with twin beds and a computer on a wooden desk.

  • Outdoors

    A single-story building with a sign outside, surrounded by grass and trees.

  • Bedroom

    A cozy hotel room featuring two twin beds with green bedding and wooden headboards.

  • Windows

    An empty dining room with neatly arranged tables and chairs.

  • Kitchen

    A modern kitchen with wooden cabinets, a stove, and a sink.

  • Appliances

    A kitchen interior featuring a stove, fridge, and wooden cabinets.

  • Hallway

    A waiting room with chairs, framed pictures on the wall, and a plant.

Aperion Care Chicago Heights

490 West 16Th Place, Chicago Heights, IL 60411

For more information about senior living options: (844) 490-3973

3.3 from 76 reviews
5 stars
40
4 stars
3
3 stars
1
2 stars
2
1 stars
30

Skilled Nursing Facility

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    Overall Review of Aperion Care Chicago Heights

    Pros

    • pro The facility absolutely rocks and has transformed into a loving, caring community where the staff are valued and residents are cared for.
    • pro The staff and administrator are passionate about the care they provide to residents.
    • pro All the staff are awesome and take really good care of residents like family.
    • pro The team at Aperion Care Chicago Heights is phenomenal, caring, and dedicated to helping residents get back to the community.
    • pro Nurses and caregivers are attentive, compassionate, and keep families informed about care plans and progress.
    • pro The facility is clean, organized, and well-maintained, which gives peace of mind to families.
    • pro The building shows pride and the staff truly cares about the residents, making it feel like a family rather than a business.
    • pro Aperion Care has the best wound care in Chicago Heights, paired with amazing care that helps patients feel their best.
    • pro Administration and staff are amazing, offering professional programming, 1:1 counseling, and engaging activities.
    • pro It is a great place to work, with a team-oriented environment and collaborative spirit.

    Cons

    • pro The nurses here are awful and don't care about the patients.
    • pro The facility is sloppy and the staff are unprofessional.
    • pro It is described as the worst place ever to put a loved one, with not enough food and terrible patient care.
    • pro There are claims that staff steal residents' clothes, shoes, money, and other belongings, with staff allegedly controlling everything.
    • pro Visiting is restricted: there are no guest restrooms and visitors can only use one visiting room, and they cannot enter residents' bedrooms.
    • pro Scheduling and communication were rude and insensitive, including a canceled tour due to a COVID-19 outbreak with no notification.
    • pro There are extensive delays in discharge and getting residents in and out, causing frustration.
    • pro The facility is criticized as needing to be shut down.

    Review

    Aperion Care Chicago Heights is described by many who know it as a place where care and compassion come first, and where residents are treated with the warmth and respect you would want for a family member. Across a broad range of experiences, people consistently note a welcoming atmosphere, a strong sense of purpose among the staff, and a commitment to making daily life meaningful for residents. Several reviewers have been there for years and speak to a simple, steady job that is made meaningful by watching residents thrive under thoughtful, attentive care. The common thread is a belief that those who live there are cared for by people who genuinely care about their well-being.

    From front desk to the nursing station to the activity floor, many reviewers emphasize that the facility feels like a family. One recurring compliment is that the staff and administrator are passionate about the care they provide, and that they take good care of residents as if they were family. The reception experience is highlighted for setting a positive tone - being greeted warmly, feeling that decisions about placement are handled with empathy, and knowing that staff pride themselves on treating loved ones with dignity and respect. Cleanliness and organization also come up repeatedly, with visitors noting that the environment is well-maintained and conducive to comfort and peace of mind for families and residents alike.

    The care experience at Aperion Care Chicago Heights is frequently linked to strong teamwork and a holistic approach to rehabilitation and daily living. Reviewers repeatedly praise the breadth of services and the way different departments work in concert - nursing, housekeeping, dietary, social services, maintenance, and activities all seem to be pulling in the same direction. There is particular admiration for the facility's focus on mental health support and community reintegration, with staff described as kind, dedicated, and genuinely invested in helping residents get back to the community. Wound care is cited as a standout service by several visitors, and the overall approach to therapy, counseling, and activity programming is seen as comprehensive and person-centered. When residents are working toward greater independence, the staff's willingness to provide 1:1 support and to tailor plans to individual needs is frequently highlighted as a major strength.

    Several reviews shed light on the day-to-day working culture that shapes the resident experience. Coworkers describe a friendly, team-oriented environment where "we" is emphasized over "me." The sense of pride is tangible - the building itself is described as having improved markedly in recent months, with staff taking greater ownership of the space and residents' quality of life reflecting that care. People point to real, observable improvements in the facility's condition, the quality of food, and the attentiveness of the care teams. Specific staff members - names like AJ, Chris, Shamone, Crystal, and others - are celebrated for their contributions, with anecdotes about seamless admissions, compassionate communication, and hands-on assistance that makes residents feel welcome and supported. In short, the institution is viewed by many as a well-coordinated operation where people feel seen and valued.

    There is a strong sense that Aperion Care Chicago Heights has become more than a place to stay; for many, it feels like a community where residents can feel at home. Reviewers paint a picture of a facility that supports physical recovery as well as emotional well-being, often citing improvements in food quality and safety practices as evidence of ongoing development. The sentiment is that, as the building and its programs have matured, staff are better equipped to deliver care that respects residents' dignity while helping them maintain or regain independence. The presence of dedicated staff across disciplines - nurses, social workers, dietary staff, and activity coordinators - helps sustain an environment where residents can engage in meaningful activities and feel connected.

    Not every experience is uniformly positive, however. A portion of the feedback reveals significant concerns that cannot be ignored. One reviewer describes the facility as "sloppy" with unprofessional staff, and another labels it the "worst place ever" for a loved one, citing insufficient food and poor patient care. There are also specific allegations of problematic conduct, including a claim that staff members steal residents' belongings and exert excessive control, to the point of restricting visitors and access to residents' rooms. Such comments describe a starkly different experience from the praising narratives and raise questions about safety, transparency, and guest access that would understandably warrant further investigation by families and administrators.

    There are also notes about logistics and communication that have left some visitors frustrated. A dated account recalls a June 22, 2022 appointment where the scheduled tour was canceled due to a COVID-19 outbreak, with no proactive outreach to reschedule, which was perceived as rude and inconsiderate of the traveler's time and resources. This type of feedback highlights a pattern that some families experience in healthcare settings - when operations and communication falter, even well-intentioned care can feel undermined. In the same vein, there are mentions of visiting restrictions and limited guest facilities, such as only one visiting room and shared restroom limitations for guests, which can impact the overall experience for families seeking easy access to loved ones.

    Amidst the chorus of praise and the voices of concern, the overarching impression is that Aperion Care Chicago Heights embodies a dual reality: a large and capable team that often delivers compassionate, professional care and a facility that has made meaningful strides in its infrastructure, trauma-informed care, and resident engagement; and, simultaneously, a place where serious criticisms exist - ranging from claims of unprofessional behavior and theft to logistical and visitation constraints - that demand careful attention and ongoing improvement. For families and residents evaluating this facility, the narrative suggests a need to meet the staff, tour the building, and weigh personal priorities against both the strong, positive experiences and the critical concerns raised by others.

    Ultimately, Aperion Care Chicago Heights appears to be a place with a strong core of dedicated professionals who care deeply about residents' well-being, and a facility that has shown tangible improvement over time. The majority of testimonials celebrate a family-like atmosphere, a collaborative care model, and a staff committed to dignity, respect, and meaningful activity for residents. At the same time, there are credible criticisms and alarming claims that cannot be dismissed. Prospective families and residents would do well to consider both perspectives, seek out firsthand tours, ask pointed questions about safety, theft prevention, and visitation policies, and assess whether the facility's strengths align with their own expectations for care, safety, and community.

    Features

    Housing

    • 200 resident community capacity 200 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago Midway (20 miles away) Chicago Midway (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Aperion Care Chicago Heights in Chicago Heights, IL is a luxurious assisted living community that offers an array of amenities and care services to cater to the needs of its residents. The community provides a comfortable and homely environment where seniors can enjoy their golden years.

    Residents at Aperion Care Chicago Heights have access to various amenities that promote convenience and relaxation. There is a beauty salon where residents can pamper themselves with haircuts, manicures, and other salon services. Cable or satellite TV is available in each resident's room for their entertainment. Community-operated transportation is provided to help residents get around town for shopping or recreational activities. The computer center enables residents to stay connected with loved ones through email and social media.

    Meals are served in a beautiful dining room with restaurant-style dining, offering delicious and nutritious options for residents to enjoy. Special dietary restrictions are also accommodated, ensuring that each resident's unique needs are met. Additionally, there is a kitchenette available for those who prefer to cook their own meals.

    The community at Aperion Care Chicago Heights encourages an active lifestyle with its fitness room and wellness center. Residents can engage in physical exercises to maintain their health and well-being. They can also participate in various planned daily activities organized by the community or even organize their own resident-run activities. For avid gamers, there is a gaming room available for entertainment purposes.

    Aperion Care Chicago Heights prioritizes the safety and well-being of its residents by providing 24-hour call systems and supervision. Assistance is offered with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and as prescribed by healthcare professionals.

    The location of Aperion Care Chicago Heights offers convenience with several nearby cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. Residents have easy access to these essential services whenever needed.

    Overall, Aperion Care Chicago Heights offers a vibrant and caring community where residents can enjoy their retirement years with comfort, convenience, and peace of mind.

    Nearby Places of Interest

    Restaurants

    • Big Apple Pancake House (0.6 miles)
    • McDonald's (0.7 miles)
    • Skyline Restaurant (1.2 miles)
    • Brown's Chicken & Pasta (2 miles)
    • Arby's (2.3 miles)
    • Taco Bell (2.4 miles)
    • McDonald's (2.7 miles)

    Hospitals

    • Franciscan Health (1.2 miles)
    • Franciscan Health Chicago Heights (1.3 miles)
    • Elisabeth Ludeman Center (1.3 miles)
    • Franciscan St James Health (2.9 miles)
    • South Suburban Hospital (4.8 miles)
    • Franciscan St Margaret Health (7.2 miles)
    • Ingalls Memorial (7.4 miles)

    Pharmacies

    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.5 miles)
    • Walgreens (1.5 miles)
    • Walgreens (1.9 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2.4 miles)
    • Walgreens (2.6 miles)

    Physicians

    • Aunt Martha's Health Care (1.3 miles)
    • St James Medical Center Olympia Fields (2.8 miles)
    • Dr Uppuluri, Dr Patel, Dr Chavin Urology (4.5 miles)
    • Medina Health Care (4.7 miles)
    • Advocate South Suburban Hospital: Smith Sharon C MD (4.8 miles)
    • United Pain Services (5 miles)
    • Family Christian Health Center (7.4 miles)

    Cafes

    • Starbucks (3 miles)
    • Starbucks (3.5 miles)
    • Panera Bread (3.8 miles)
    • Starbucks (4.2 miles)
    • Starbucks (4.6 miles)
    • Panera Bread (5.1 miles)
    • Windmill Brewing (7.3 miles)

    Transportation

    • Metra (4.2 miles)
    • Metra/Amtrak (4.3 miles)
    • Metra (5.5 miles)

    Places of Worship

    • Christ Community Church (7 miles)
    • St. Paul's Lutheran School (8.6 miles)
    • Good Shepherd Lutheran Church (9.3 miles)

    Parks

    • Maicach Park (7.4 miles)
    • Arbor Park (7.8 miles)
    • Briar Creek Park (8.8 miles)
    • The Park (9.5 miles)
    • Riverside Park (9.6 miles)

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