Champaign Living Center

Pros

• The dining hall at Heartland Healthcare of Champaign is spacious and provides a pleasant environment for residents to socialize.
• The food served at the facility appears to be good and is enjoyed by the residents.
• The facility has potential for improvement, as indicated by its decent exterior appearance.

Cons

• The facility has a strong and unpleasant smell, indicating poor hygiene conditions.
• The administrator shows a lack of engagement and does not respond to questions.
• There is a noticeable absence of compassion from the staff toward residents.
• The rooms are cramped and disorganized, making it difficult to find items.
• Call lights remain unanswered for extended periods, demonstrating inadequate staffing.
• Residents appear unhappy and their condition deteriorates after arrival at the facility.
• Showers are neglected, filled with used diapers and old towels, reflecting poor maintenance.
• Staff members appear overworked and fatigued, contributing to the overall negative atmosphere.

Review

Heartland Healthcare of Champaign, IL has received critical feedback from individuals who have experienced the facility firsthand, painting a troubling picture of conditions and care. The overarching themes in these reviews highlight severe shortcomings in cleanliness, staff responsiveness, and overall resident well-being. These concerns are particularly distressing for families seeking a safe and nurturing environment for their loved ones during rehabilitation.

The first reviewer expressed deep dissatisfaction with the overall atmosphere of the facility. Upon arrival, they were struck by an unpleasant odor that suggested inadequate sanitation practices. They noted that despite the building's appearance from the outside—which appeared decent—the interior was a stark contrast. The cramped rooms seemed to add to the discomfort, leaving little room for both residents and visitors alike. This lack of space can contribute to feelings of confinement and anxiety among those receiving care as well as their families.

Moreover, cleanliness emerged as a significant issue in both accounts. One of the reviewers specifically mentioned witnessing deplorable conditions in the showers, where used diapers and old towels cluttered the area. Such neglect not only compromises hygiene but also conveys a lack of respect for the residents' dignity and well-being. The presence of unpleasant odors further exacerbates this sentiment, creating an environment that feels unwelcoming and unhealthy.

Staff behavior was another major concern highlighted in these reviews. The administrators were described as lackluster, with unanswered questions lingering about the quality of care provided at Heartland Healthcare. Staff members appeared overwhelmed and fatigued—attributes that point toward possible understaffing within the facility. This shortage likely hampers their ability to attend promptly to residents’ needs; one reviewer pointed out that call lights often went unanswered, which can be alarming when vulnerable individuals require immediate assistance.

In terms of resident satisfaction, both reviews suggest a low level of happiness among those living at Heartland Healthcare. While there may be positive elements—like a spacious dining hall that fosters social interaction among residents—the overwhelming negative aspects overshadow these small victories. Residents should feel content and cared for in their surroundings, yet the observation made by visitors indicates an opposite reality where residents seem unhappy.

While it is essential to acknowledge any positive features such as enjoyable dining experiences or communal spaces where residents could engage with one another socially, it is crucial not to overlook the more pressing issues plaguing this facility. The negative aspects outlined by previous visitors create an atmosphere rife with concern regarding whether Heartland Healthcare genuinely prioritizes its occupants’ health and happiness.

Given these alarming findings based on direct experiences shared by reviewers, potential patients and their families are cautioned against choosing Heartland Healthcare of Champaign for rehabilitation services. With such glaring deficiencies ranging from hygiene standards to responsive care from staff members, it becomes clear why some reviewers would rate this facility poorly—and even feel compelled to recommend others stay away altogether. Families deserve peace of mind when entrusting their loved ones into care facilities; unfortunately, according to these accounts, Heartland Healthcare fails to provide such reassurance.

Cafes

• BrewLab Coffee (0.2 miles)
• Kung Fu Tea (0.3 miles)
• Espresso Royale (0.7 miles)
• Bakelab Urbana (0.8 miles)
• The Courier Café (1.3 miles)
• Starbucks (1.6 miles)
• Panera Bread (1.9 miles)

Pharmacies

• Walgreens (0.2 miles)
• OSF Pharmacy (0.5 miles)
• CVS Pharmacy (0.5 miles)
• Walgreens (1.6 miles)
• Schnucks (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Carle Rx Express (1.7 miles)

Restaurants

• Legends (0.2 miles)
• Sushi Ichiban (0.3 miles)
• Manzellas Italian Restaurant (0.3 miles)
• Lao Sze Chuan Chinese Restaurant (0.4 miles)
• Black Dog Smoke & Ale House (0.5 miles)
• Golden Harbor (0.5 miles)
• Esquire Lounge (0.5 miles)

Transportation

• Amtrak (0.4 miles)

Hospitals

• ImpactLife (0.4 miles)
• Presence Covenant Medical Center (0.5 miles)
• Provena Covenant Medical Center (0.5 miles)
• OSF Heart of Mary Medical Center (0.5 miles)
• McKinley Health Center (1 miles)
• The Pavilion Foundation (1.3 miles)

Physicians

• Lo Albert C MD - Albert C Lo MD (0.5 miles)
• Oak Orthopedics (0.5 miles)
• Champaign Urbana Dialysis Center (0.5 miles)
• Pulmonary Medicine (0.6 miles)
• Case Audiology (0.9 miles)
• Muhammad, Saad Carle Urbana South Clinic (1.1 miles)
• Stephen R Sabol (1.1 miles)

Places of Worship

• Holy Cross Catholic Church (0.8 miles)
• St Peter's United Church of Christ (1.8 miles)
• St. Matthew Catholic Church (2.1 miles)

Parks

• Hessel Park (1.2 miles)
• Blair Park (1.7 miles)
• Arboretum (1.8 miles)
• Victory Park (2 miles)
• Mattis Park (2.3 miles)