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3.8 from 28 reviews
5 stars
18
4 stars
2
3 stars
0
2 stars
1
1 stars
7
Overall Review of Sunset Rehabilitation & Health Care
common16 reviews mention this
Staff support is a major factor
Residents and families describe staff who are attentive, caring, and responsive to needs.
Many reviews credit the staff with helping residents make progress and feel supported, from day-to-day attention to therapy and check-ins. Several people also describe the staff as friendly, helpful, and willing to answer questions and help with small requests. A few negative reviews complain about management approach, billing handling, and communication issues, including concerns about empathy and confidentiality.
caveat7 reviews mention this
Cleanliness varies by reviewer
Cleanliness and odors are inconsistent across resident and family experiences.
Several reviews say the facility is clean, organized, and bright, with hallways kept clear and rooms maintained well. Other reviewers report strong unpleasant smells, including urine-related odor, and one describes the condition as disgusting. One positive review also mentions it being easier to visit due to fewer strong scents, which contrasts with the more negative odor comments.
common6 reviews mention this
Activities keep residents engaged
Residents have access to regular activities and social time.
Reviews describe scheduled activities such as puzzles, karaoke, crafts, and resident social interaction. A few reviewers also mention an activities director and staff involvement, along with ongoing engagement over longer stays. One reviewer notes limitations around access to some things due to COVID at the time of their visit, which suggests activity availability may vary.
differentiator6 reviews mention this
Rehab and mental health support
Residents receive hands-on rehab support, including help with medications and mental wellness.
Several reviews connect the care team to measurable progress during rehab, including physical and occupational therapy and support after complications. One reviewer specifically credits getting residents onto the right medications and attending mental health therapy sessions for depression. Another describes the need for round-the-clock care and notes frequent check-ins, while others mention exceptional care during rehab and afterward.
caveat5 reviews mention this
Food quality and diet follow-through
Food experiences range from generally good to concerns about diet accuracy.
Some reviewers say residents received good food and three meals a day, with snacks, and describe meal quality positively. Others report problems, including a low-sodium order not being followed and a late-life rapid health decline that the reviewer attributes to diet noncompliance. Another review criticizes the food as awful and notes a lack of vegetables and fruit, and at least one complaint focuses on odor alongside the dining experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
115 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Greater Peoria Regional (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Whitten, Patrick Graham Hospital Association (0.1 miles)
Sunset Rehabilitation & Health Care on seniors.fyi includes 7 photos including images showing architecture, building, brick, windows, interior, living room, indoor plants, landscaping, and more.
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