Elmwood Terrace Healthcare Center
Save1017 West Galena Boulevard, Aurora, IL 60506
For more information about senior living options: (844) 490-3973
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The collection of reviews presents a wide spectrum of experiences at the same nursing and rehab facilities. Some reviewers praise the places as warm, supportive environments where staff know residents well, care deeply, and create a family-like atmosphere. Others recount alarming lapses in safety, attentiveness, and basic care, painting a picture of facilities that can feel chaotic or impersonal depending on the shift, the staff mix, or the unit in question. Taken together, the reviews suggest that quality and culture in these centers can vary significantly - and that first impressions, ongoing family involvement, and consistency in staffing often matter just as much as the posted services.
Several messages highlight a strong, almost familial sense of care. One reviewer describes an "incredible team" that meets both staff and patient needs, implying thoughtful coordination and a compassionate approach. Related testimonials emphasize small, intimate settings where care feels personal and professional staff treat residents like family. In these accounts, the presence of long-tenured employees is repeatedly cited as a hallmark of stability and reliability, with commenters noting that many nurses and aides have been there for years and intimately know the residents. The feedback also frequently mentions clean facilities, dedicated food service (often praising a chef who prepares meals with care), and a welcoming, home-like atmosphere that makes residents feel comfortable and valued. Activities - ranging from physical exercise and crafts to games and church services - are highlighted as a core part of everyday life, helping residents stay engaged and connected.
Within the same broad family-focused thread, several reviewers stress the importance of accessible visiting hours, private rooms, and flexible policies designed to support family involvement. One review underscores a smaller, one-floor design that enhances the sense of community and makes it easier for families to stay connected with their loved ones. Others praise the emphasis on family life as a central value, noting that staff and administration go out of their way to accommodate private visits and the emotional needs of both patients and their families. There are also mentions of in-house wound care and advanced monitoring equipment in some facilities, which adds a layer of reassurance for families considering long-term care or rehab after surgery.
However, alongside the positive narratives, there are several stark cautionary reports that cannot be ignored. A particularly strong negative post paints a grim picture of neglect and insufficient security, describing open access at all hours, no desk staff, and a nursing team that appears unconcerned about patient well-being. Another harrowing review recounts a resident left in a shower room for hours, with multiple staff members promising to return but never doing so, and another account of residents soaked in their own waste at the start of a shift. These stories emphasize how crucial consistent staffing, clear accountability, and proactive oversight are to resident safety - and how quickly lapses can erode trust.
There is also a note of controversy surrounding a specific allegation: a review mentions a fine of $25,000 for allegedly improper care of a maggot-infested wound. While this is presented as a claim within the review, it serves as a sobering reminder that regulatory actions and serious quality concerns can surface even in facilities that otherwise earn positive personal reflections from some families. The juxtaposition of praise and penalty creates a nuanced picture: facilities that may offer meaningful companionship, good meals, and compassionate staff might still face significant challenges in clinical quality or oversight in other moments or locations.
Individual stories reinforce this mix of strength and vulnerability. A reviewer who visited a relative over a long period repeatedly notes warmth, kindness, and a cohesive care approach, with specific compliments toward administration, nursing staff, and the rehab team. Another voice celebrates the steady gains and personal attention given to a brother's comfort, highlighting a mostly clean environment and responsive care, while acknowledging a few CNAs who could be better. Likewise, testimonials about a particular campus praise its cleanliness and the genuine care of staff and families, while a separate note points to a positive administrative experience and efficient nursing care, again with a caveat regarding unity among all CNAs.
In sum, the narratives illustrate two intertwined truths: for many families, these facilities can offer meaningful, life-affirming care that feels like home - the kind of environment where residents are included in activities, meals feel thoughtfully prepared, and staff form lasting relationships. For others, the same institutions can fall short in critical moments, with concerns about safety, staffing consistency, and timely attention to residents' needs. Prospective families and patients seem to benefit most when they visit multiple times, observe shifts, speak with several staff members, and consider the facility's overall culture - especially its security posture, housekeeping standards, and the degree to which family involvement is encouraged and facilitated. The stories together suggest that while there are many places that families can trust and celebrate, there are also troubling lapses that warrant careful scrutiny and ongoing oversight.
Elmwood Terrace Healthcare Center is an assisted living community located in Aurora, IL. The community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For convenience and leisure, Elmwood Terrace provides a host of amenities such as a beauty salon for pampering and self-care, cable or satellite TV for entertainment, a computer center for staying connected, and a gaming room for recreational activities. Residents can also enjoy the outdoor space and garden area, perfect for relaxing or socializing with fellow residents. Additionally, there is a small library available for those who enjoy reading.
The dining experience at Elmwood Terrace is top-notch, with restaurant-style dining offered in the spacious dining room. The kitchenette allows residents to prepare their own meals if desired. Special dietary restrictions are accommodated to ensure that every resident's nutritional needs are met. Housekeeping services are provided to maintain cleanliness and tidiness.
Residents have access to various care services designed to assist them with their daily living activities. These services include assistance with bathing, dressing, and transfers when needed. A 24-hour call system ensures that help is always available whenever it is required. Medication management is provided to ensure residents take their medications as prescribed.
Elmwood Terrace values the mental wellness of its residents and provides a mental wellness program as part of its care services. Transportation arrangements can be made for non-medical purposes or for doctor's appointments as needed.
In addition to the exceptional amenities and care services offered within the community, Elmwood Terrace is conveniently surrounded by numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options. This allows residents easy access to nearby resources and opportunities for social engagements through planned day trips or resident-run activities.
Overall, Elmwood Terrace Healthcare Center offers everything one may need in an assisted living community – from comfortable accommodations to personalized care services – all within a vibrant and accessible neighborhood.
Elmwood Terrace Healthcare Center is located at 1017 West Galena Boulevard, Aurora, IL 60506 in Kane County, Illinois
Elmwood Terrace Healthcare Center on seniors.fyi includes 6 photos including images showing interior, healthcare, building, bedroom, windows, decor, rehabilitation, therapy room, and more.
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