Wellspring of Cascadia

Pros

• There are a few good nurses and aides.
• Some staff members provide good care.
• Not all staff are under par.

Cons

• The facility should be shut down.
• A family member who stayed there died from sepsis due to poor care.
• The caregivers failed to clean the patient and the facility smelled like urine.
• Neglect is causing lives to be lost.
• The majority of the nurses and aides are under par in all areas.
• The front office staff, specifically an older white-haired receptionist, are horrendous.
• They do not treat employees or patients with the care and respect they deserve.
• This place does not deserve even one star.

Review

A surge of deeply troubling experiences has been shared about this facility, painting a picture of a place where basic dignity and essential care are repeatedly called into question. Several reviewers describe a pattern of neglect and inadequate hygiene that has serious, even life-threatening consequences for residents. They recount that a pervasive odor of urine and a general lack of cleanliness were evident enough to raise alarms with caregivers and family alike. While a few nurses and aides are noted as capable and caring, the overwhelming impression left by these accounts is that the majority of staff fall far short on multiple fronts, affecting both patients and their families.

The most devastating claim centers on a family member who died after a series of alarming lapses in care. According to one caregiver's account, the patient was not being cleaned and emerged with a strong urine odor, signaling neglect. In what appears to be a retaliatory or punitive response, the care staff allegedly told the caregiver they would not be allowed back until the patient was released, a decision that cut off essential family involvement at a vulnerable moment. Less than a week later, the patient ended up in the hospital with sepsis and died about a week after that. These details are presented as a direct line of causation by the reviewers, who view the incident as emblematic of a broader pattern of neglect that they believe contributed to a fatal outcome.

In response to these highly alarming claims, reviewers say they have taken formal steps to seek accountability by contacting health and welfare authorities and filing complaints with the Department of Elder Abuse. They argue that the neglect described is not simply a matter of minor oversights but a dangerous failure that has real and fatal consequences for residents. The calls for investigation and oversight are framed as essential remedies to prevent further harm, reflecting a belief that the facility's problems are systemic rather than isolated incidents.

There is also a clear frustration with the day-to-day functioning of the facility. While acknowledging that there are some good nurses and aides, the reviewers consistently describe the majority as being "under par" across multiple areas of care. They point to difficulties in communication - specifically the difficulty of contacting a family member who is inside the facility - and to pervasive challenges with staff who fail to understand or fulfill basic expectations around patient needs. The sense conveyed is that even when steps are taken to reach out or clarify situations, staff members are unable to resolve issues promptly or effectively, leaving families feeling helpless and unheard.

The personnel at the front desk receive a particularly harsh appraisal. One reviewer singles out an older, white-haired woman at the front office, labeling her demeanor and conduct as "horrendous." Comments like this, along with broader statements about the staff's lack of care and respect for both patients and employees, contribute to a perception of a hostile or unsupportive environment. The negative descriptions extend beyond patient care to the overall culture of the facility, with critics arguing that it is not a place that treats people - a phrase used to include patients, their families, and staff - with the consideration and dignity they deserve.

Taken together, the reviews culminate in a stark judgment: the facility does not deserve the level of trust or the ability to operate as a care provider in their current form. Some reviewers go so far as to say the place should be shut down, while others question whether it should be allowed to continue operating without significant reforms. The recurring themes - neglect, poor hygiene, barriers to communication, and troubling staff conduct - are presented as persistent issues rather than isolated incidents. The final message across these accounts is one of urgent concern for patient safety and the moral accountability of those entrusted with elder care.

In sum, the collection of experiences paints a portrait of a facility mired in problems that affect the most vulnerable residents. The accounts describe a challenging environment where neglect can have deadly consequences, where family members struggle to be heard, and where a small number of compassionate staff stand in contrast to a broader culture of underperforming care. The appeals for investigation, oversight, and fundamental change are framed as necessary steps to prevent further harm and to restore a sense of safety and dignity for residents and reassurance for their loved ones.

This area of Nampa, Idaho offers convenient access to essential services such as pharmacies, medical facilities, cafes, restaurants, places of worship, parks, and hospitals. With multiple pharmacy options within close proximity, including Walgreens and Sav-On Pharmacy, seniors can easily access their medication needs. Nearby physicians like Idaho Urologic Institute and Saltzer Medical Group provide quality healthcare services. In terms of dining options, there are fast food chains like McDonald's and Taco Bell as well as local cafes such as Starbucks and Dutch Bros Coffee. The presence of churches like College Church of the Nazarene and Crossroads Community Church caters to spiritual needs. Parks like Lions Park offer opportunities for outdoor recreation. Additionally, hospitals like Davita Healthcare and St Luke's Center for Breast Imaging ensure that seniors have access to medical care when needed. Overall, this area provides a range of amenities that cater to the diverse needs of seniors considering senior living in Nampa.

Pharmacies

• Walgreens (0.1 miles)
• Sav-On Pharmacy (0.3 miles)
• Good Neighbor Pharmacy (0.3 miles)
• Caremark Rx (0.4 miles)
• Walgreens (1.8 miles)
• Albertsons Pharmacy (1.8 miles)
• Walmart Pharmacy (2.3 miles)

Physicians

• Idaho Urologic Institute, P.A. (0.3 miles)
• Robert Buxton, DO (0.4 miles)
• Saltzer Medical Group (0.5 miles)
• Randell Page (0.5 miles)
• Dr Jon Hlavinka, MD (0.5 miles)
• Primary Health Medical Group - South Nampa (0.6 miles)
• Saint Alphonsus Medical Group Family Medicine (1.6 miles)

Cafes

• Starbucks (0.5 miles)
• Dutch Bros Coffee (1 miles)
• Flying M Coffee Garage (2.1 miles)
• Moxie Java (3.7 miles)
• Starbucks (3.9 miles)
• Espressoly Yours (4.1 miles)
• Dutch Bros Coffee (4.3 miles)

Restaurants

• McDonald's (0.7 miles)
• Jack In The Box (0.9 miles)
• Express Lucky Star Mongolian BBQ (1.1 miles)
• Domino's Pizza (1.6 miles)
• Stella's Ice Cream (2.1 miles)
• McDonald's (2.6 miles)
• Taco Bell (3.9 miles)

Places of Worship

• College Church of the Nazarene (1.1 miles)
• Church of Jesus Christ of Latter Day Saints (2.6 miles)
• Crossroads Community Church (2.9 miles)
• Church of Jesus Christ of Latter Day Saints (7.9 miles)
• Iglesia Damasco (8.4 miles)
• First Baptist Chruch of Caldwell (9.2 miles)
• Northwest Yearly Meeting Caldwell (9.3 miles)

Parks

• Lions Park (2.6 miles)
• Fuller Park (8.2 miles)
• The Park (9.1 miles)

Hospitals

• Davita Healthcare (3.7 miles)
• St Luke's Center for Breast Imaging (4.8 miles)