Advanced Health Care Of Coeur D'Alene

Pros

• The facility is visually impressive and well-maintained, offering a beautiful environment for residents.
• The occupational and physical therapy services are exceptional, surpassing other facilities in the area.
• The nursing staff is dedicated and provides great care to the residents.
• The caregivers are described as wonderful, loving, and compassionate, working hard to support the residents.
• The food provided at the facility is highly praised for its quality and taste.

Cons

• The higher-up staff at the facility was terrible, leading to a negative experience for residents.
• Nurses wrongly labeled the patient as an addict and refused to provide necessary pain medication after surgery.
• The administrator did not address concerns, dismissing them by stating it was policy.
• The facility was understaffed, which negatively affected communication and care quality.
• Although the building was beautiful, issues with administration overshadowed the positive aspects of caregiving.

Review

When searching for a care facility for a loved one, personal experiences can vary significantly, often leading to starkly different outcomes and opinions. One shared sentiment is that the physical appearance of the facility can be deceiving. While some individuals describe their experiences in beautifully designed environments with appealing aesthetics, they quickly find that the quality of care and overall administration significantly impacts their perception of the place.

One review discusses a particularly troubling experience in which a resident, who had recently undergone surgery, faced obstacles in receiving necessary pain management due to accusations related to substance abuse. This situation not only adds stress during an already challenging recovery but also calls into question the understanding and approach of the nursing staff regarding pain management protocols. Despite efforts from certified nursing assistants (CNAs) who were characterized as competent and caring, the higher-tier nursing staff's lack of compassion undermined overall patient care. The administrator's dismissive attitude towards concerns raised by family members only compounded frustrations, reinforcing an impression that policy often took precedence over individualized patient needs.

On the other end of the spectrum, another reviewer highlights a contrasting experience within what they deemed an "amazing facility." This account emphasizes outstanding occupational therapy (OT) and physical therapy (PT) services that allegedly outshine those offered at competing facilities. The nursing staff’s attentiveness further contributes positively to this individual's overall satisfaction. Furthermore, even mundane aspects like food service receive high marks, indicating a well-rounded provision of services that cater to both physical recovery and emotional well-being.

However, it’s important to note inconsistencies within these experiences regarding staffing levels and communication challenges between families and administration. Another reviewer pointed out significant understaffing at their community-based facility despite its captivating design and atmosphere. This review reflects a growing concern among families about how staffing shortages can severely impact resident care from administrative communications down to daily interactions with caregivers.

In this instance, while caregivers were praised for their dedication—described as loving and compassionate—the frustrating communication breakdown from administration left families feeling unsupported during crucial decisions regarding loved ones' care. With caregivers reportedly working exceptionally hard under difficult conditions, there emerges a recognition that structural issues could affect morale as well as service consistency.

Fundamentally, these reviews underline critical considerations when evaluating such facilities: while external beauty can attract families seeking suitable long-term or rehabilitation options for their loved ones, it becomes essential to dig deeper into both day-to-day operations and administrative policies. Ultimately, ensuring quality healthcare requires ongoing dialogue between families and facility leaders alongside consistent staffing levels so that compassionate caregiving continues unhindered by administrative hurdles or inadequate resources.

In conclusion, whether one encounters excellence in clinical services or struggle under systemic limitations appears largely contingent upon specific elements like staffing ratios and administrative responsiveness—factors which speak volumes about how residents will fare following surgical procedures or chronic health challenges. Families are encouraged not just to visit but actively engage with current residents’ care experiences before making decisions about placing a loved one into any given community setting.

Physicians

• Advanced Dermatology & Skin Surgery (0.1 miles)
• Venia (0.1 miles)
• Orthopedic Specialty Institute (0.2 miles)
• Coeur d'Alene Primary Care (0.3 miles)
• Ironwood Vision Center (0.3 miles)
• Neurosurgery & Spine Northwest (0.3 miles)
• The Lyman Knee Clinic (0.3 miles)

Restaurants

• Le Peep (0.1 miles)
• McDonald's (0.3 miles)
• Pepe Caldo Pizzeria (0.4 miles)
• Cracker Barrel (0.5 miles)
• Sweeto Burrito (0.6 miles)
• Jack In The Box (0.6 miles)
• Mulligan's Bar and Grille (0.8 miles)

Pharmacies

• Medicine Man Pharmacy (0.4 miles)
• Interlake Pharmacy (0.8 miles)
• Rite Aid (1 miles)
• Walgreens (1 miles)
• Fred Meyer Pharmacy (1.4 miles)
• Safeway Food & Drug (1.5 miles)
• Medicine Man North Pharmacy (1.8 miles)

Cafes

• Dutch Bros Coffee (0.5 miles)
• Starbucks (1 miles)
• CK Coffee (1.3 miles)
• Calypsos Coffee & Creamery (1.8 miles)
• Woops! (1.9 miles)
• Vault Coffee (1.9 miles)
• Coeur D'Alene Coffee C (2 miles)

Parks

• Atlas Waterfront Park (0.5 miles)
• City Park (1.7 miles)
• Independence Point (1.8 miles)
• McEuen Park (2.1 miles)

Hospitals

• Emergency Room, Kootenai Medical Center (0.7 miles)
• Kootenai Health (0.7 miles)
• Kootenai Occupational Medicine (0.8 miles)
• Long Beach Memorial Med Center (1.7 miles)

Places of Worship

• Thirst - College Age - Young Adults (1.8 miles)