Cascadia of Boise

Pros

• The facility is very clean and well-maintained, providing a pleasant environment for residents.
• Staff members are described as friendly and helpful, creating a positive atmosphere for patients and their families.
• Residents are enjoying the meals, with many stating that the food is delicious and served in a restaurant-style manner.
• Communication from staff about resident care and progress has been noted as excellent by family members.
• Patients appear to be content and satisfied with their therapy sessions and overall care at the facility.

Cons

• The facility is under-staffed and lacks proper care, leading to delayed medication and infrequent patient check-ins.
• Staff negligence has resulted in patients being left unkempt, with food on their faces, and experiencing falls without adequate supervision.
• Reports of a CNA using opioids while on duty have gone unaddressed by the management, raising serious concerns about staff conduct and patient safety.
• Patients have lost significant weight due to substandard food quality, and there are frequent failures in vital care procedures like oxygen administration.
• Communication from the staff is poor, as evidenced by instances where family members' concerns for their loved ones’ well-being were met with dismissive attitudes.
• There seems to be a lack of accountability for ongoing issues within the facility, as multiple complaints have remained unresolved despite several reports to management.

Review

The reviews of this facility paint a troubling picture of both the care and environment provided to residents, with many families expressing deep dissatisfaction regarding the overall quality of service. Multiple users recount experiences where their loved ones faced neglect, highlighting a consistent pattern of understaffing that directly impacts patient care. The alarming frequency of incidents—such as delayed medication delivery, lack of regular check-ins on patients, and insufficient staffing ratios—paints a dire situation for those relying on proper medical attention within these walls.

Several reviewers lamented instances where their family members received inadequate assistance during critical moments. One account described an elderly individual who lost a significant amount of weight—not due to a lack of appetite but because the food provided was deemed subpar. Furthermore, multiple instances were reported where oxygen tanks ran out or failed to be correctly managed, leading to concerning situations where patients struggled to breathe. These experiences indicate not just negligence, but also an apparent disregard for the safety and well-being of residents in potentially life-threatening circumstances.

Reviewers also highlight the emotional toll placed on families when they are left without timely communication from staff about their loved ones’ conditions. One user noted their frustration after calling the facility only to find that it took over 20 minutes for help to arrive after their loved one had pressed the nurse call button due to breathing difficulties. The sense of helplessness and anger is palpable in these accounts as family members struggle to get answers while witnessing clear signs of neglect in care routines.

In stark contrast, amid these serious complaints are sporadic positive reviews praising various aspects of the facility. Some individuals describe pleasant interactions with staff members who have been helpful and attentive during visits. Reports indicate satisfaction with cleanliness and efforts made toward providing enjoyable dining experiences with restaurant-style meals instead of traditional cafeteria offerings. However, these positive observations seem juxtaposed against grave concerns raised earlier; they often feel isolated rather than indicative of systemic improvements in care quality.

Many families express hopelessness as they attempt to escalate their concerns within management frameworks—reporting issues such as drug use among staff members or other forms of unprofessional behavior—but feel that little is done in response. This raises important questions about oversight at such facilities: how are operational standards set and maintained? When caregivers exhibit dangerous behaviors yet appear insulated from reprimand or accountability, it speaks volumes about supervision levels within the establishment.

A recurring theme throughout these testimonials is inconsistency—some mention staff who genuinely try hard to provide good service while others depict environments plagued by chaos and a lackadaisical approach to caregiving protocols. The variety in reported experiences suggests a divide between frontline workers seeking meaningful engagement with their roles versus those overwhelmed by their responsibilities in an under-resourced setting.

Ultimately, potential clients considering this facility may wish to proceed cautiously based on collective sentiments expressed here. While some praise exists for certain elements like cleanliness and meal presentation, persistent themes surrounding negligence, mismanagement in medical care situations, and lackluster communication indicate that improvement is desperately needed before this establishment can reliably provide safe haven for those who require specialized assistance and dignified treatment.

This area of Boise, Idaho offers a variety of amenities and services that may be appealing to seniors looking for a convenient and bustling neighborhood. With a selection of restaurants such as Jack In The Box, Sonic Drive-In, and Applebee's nearby, dining options are easily accessible. Additionally, there are several medical facilities including Saint Luke's Clinic and Orthopaedic Associates within close proximity for healthcare needs. Pharmacies like Walgreens and CVS Pharmacy are also available for convenience. For leisure activities, cafes like Dutch Bros Coffee and Starbucks provide places to socialize or relax. Nearby parks such as Esther Simplot Park offer opportunities for outdoor recreation. Overall, this area provides a mix of conveniences and attractions that could make it a desirable location for senior living in Boise.

Restaurants

• Jack In The Box (0.7 miles)
• Sonic Drive-In (0.8 miles)
• Burger King (0.9 miles)
• Jack In The Box (1.2 miles)
• California Mexican Foo (1.3 miles)
• Café Zupas (1.5 miles)
• Applebee's (1.5 miles)

Physicians

• Saint Luke's Clinic (0.9 miles)
• Goltry, VL, M.D. – E.N.T. Specialist – Head & Neck Surgeon (1 miles)
• Foot Professional (1.2 miles)
• Jon Getz, MD - General Surgeon (1.3 miles)
• Orthopaedic Associates: Emerald Office (1.3 miles)
• St Alphonsus Regional Medical Center (1.4 miles)
• Primary Health Medical Group West Boise (1.4 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.3 miles)
• Albertsons Pharmacy (1.5 miles)
• Fred Meyer Pharmacy (1.5 miles)
• Med Now Pharmacy (2.4 miles)
• Walgreens (2.6 miles)

Cafes

• Dutch Bros Coffee (1.2 miles)
• The Human Bean (1.3 miles)
• Starbucks (1.4 miles)
• Starbucks (1.9 miles)
• Starbucks (2.7 miles)
• Dutch Bros Coffee (2.8 miles)
• Western Collective (3 miles)

Hospitals

• Surgical Care Affiliates (1.3 miles)
• Primary Health Urgent Care (1.4 miles)
• Intermountain Hospital Otptnt (2.1 miles)
• The Caughlin Clinic (2.3 miles)
• Southwest Idaho Advanced Care Hospital (2.5 miles)
• Spot International (3.3 miles)

Parks

• Willow Lane Athletic Complex (2.7 miles)
• Esther Simplot Park (3.3 miles)

Theaters

• Regal Edwards Boise & IMAX (3 miles)