Overall Review of Lakehaven Nursing Home
common
18 reviews mention this
Staff kindness and care show up
Many reviewers describe caring, friendly staff who focus on residents.
A strong thread through the reviews is how often families and residents feel supported by staff. Multiple reviewers mention friendly, patient care, and describe clean conditions alongside that hands-on attention. Some also thank nurses and hospice teams for keeping them informed and for helping residents through serious medical setbacks. A smaller number of reviews are far more critical, including concerns about professionalism and neglect, but the positive experiences are repeated frequently.
caveat
10 reviews mention this
Communication and phone access vary
Family communication and phone responsiveness come up as a recurring problem.
Several reviewers say it was difficult to reach staff by phone or that calls went unanswered. Others describe gaps in how updates were shared, including when families expected information during ongoing care or after a change in condition. A few reviews also criticize rudeness when staff did answer, while another notes delays in calling after an incident. Even among the positive experiences, there are mentions of how helpful communication can be, but the negatives about phone access and updates repeat often.
caveat
5 reviews mention this
Understaffing affects day-to-day help
Reviewers frequently point to short staffing as a pressure on care.
Multiple reviews describe staffing levels that feel too low, including mentions of needing to search for nurses aides or floor nurses. Some families say concerns were difficult to get addressed promptly when staffing was stretched, and others connect understaffing to worsened resident experiences. There are also reports of medication delays or pain due to lack of timely attention. Not every reviewer raises staffing as an issue, but it is a recurring explanation alongside care concerns.
caveat
9 reviews mention this
Cleanliness and hygiene are mixed
Cleaning and hygiene range from praised to strongly criticized.
Some reviewers specifically praise the facility as clean and mention that staff keeps residents in better shape. Others report odors, poor hygiene routines, or visible issues that made them uneasy. There are also reviews describing troubling sanitation moments during admissions and changes in resident condition, including concerns about hygiene care and general cleanliness. Because both positive and negative cleanliness comments appear in the reviews, it seems to vary by experience and time.
common
3 reviews mention this
Rehab therapy earns specific praise
Therapy is highlighted as a helpful part of rehab for some residents.
At least a few reviewers single out the physical and occupational therapy department for professional help, including getting residents up and walking. Another review also credits therapy with a strong job supporting recovery after surgery. At the same time, at least one reviewer argues that therapy expectations were not fully met, saying work was replaced by other tasks. Overall, therapy shows up as one of the more concrete areas of feedback, with both supporters and critics in the mix.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Valdosta Regional (6 miles away)
Competitive price for the area with extensive amenities and comprehensive care services.
Urinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention
California's Form 602A: An In-Depth Examination of Senior Care Assessment
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age