Pruitthealth - Sylvester
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104 Monk Street, Sylvester, GA 31791
For more information about senior living options: (844) 490-3973
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The facility is nice and clean with well-kept rooms and landscaping. The facility and staff are fantastic and demonstrate dedication to caring for others. The administrator and staff are kind and compassionate, with a friendly, caring, family atmosphere. Sylvester is an awesome facility where the staff loves residents and takes good care of them. The facility has knowledgeable staff and management. The department heads and the staff are wonderful people who love and care for all the residents. The staff are extremely helpful and understanding to patients' needs. The facility is clean, safe, and very nice. The nurses, CNAs, and all staff are excellent. The administration and staff demonstrate unwavering dedication, treating residents with kindness, respect, and dignity.
The facility did not feed her for 24 hours. The facility would not transport her to the hospital, risking her life. They are only concerned with money, not the patient. They delayed calling an ambulance, nearly causing her death. The weekend staff were unfriendly and did not promptly provide meals or assistance. Therapy was not provided as regularly as promised and was not the right type for her needs. The room and facilities were not adequately equipped for handicapped patients, and the overall cleanliness and smell were poor. The building was old with plumbing problems and supplies were often low. It was alleged that the facility charged exorbitant daily rates once insurance ran out. A reviewer claimed neglect contributed to a death, citing drag marks on the toes.PruittHealth Sylvester has prompted a broad spectrum of experiences from families and patients, ranging from deeply troubling allegations of neglect to glowing testimonials about care, cleanliness, and compassionate staff. A recurring thread among the most urgent complaints centers on patient care and medical responsiveness. One reviewer described an alarming situation: within 24 hours of admission for rehabilitation, their diabetic mother was not fed through four meals, raising major concerns about nutrition and diabetes management. The family's insistence on hospital transfer averted a perceived tragedy, and they charged that the facility prioritized money over patient welfare. The caller's fear and frustration were palpable, ending with a blunt statement about the facility not earning stars and vowing not to stop pushing for accountability.
Other accounts echoed similar fears about urgent medical needs being delayed or ignored. A reviewer recounted that their aunt arrived with a severe urinary tract infection and pneumonia, and while promises were made to run tests, the family ended up calling an ambulance and taking her to the hospital. The doctors at the hospital reportedly indicated that waiting any longer might have been fatal. This sentiment fueled strong warnings to families about leaving loved ones at the Sylvester location, with one person advising against placing pets there and another urging families not to rely on the facility for care.
Amid the negative experiences, however, there are numerous, vociferous positive voices praising the facility as clean and well-run. Reviewers frequently described Sylvester as a nice, clean facility with well-kept rooms and landscaping. Many highlighted the staff and administration as kind, compassionate, and dedicated to a family-like atmosphere. Phrases such as "the administrators and staff are very kind and compassionate," "a shining example of what it means to be dedicated to caring for others," and "knowledgeable staff and management" recur in multiple posts. Several families emphasized strong communication, noting that staff keep them informed about their loved ones and process details, sometimes extending appreciation for nurses, CNAs, and other team members for their responsiveness.
Still others reported positive outcomes and peaceful endings. One reviewer recalled a grandmother receiving attentive and affectionate care, with caretakers publicly expressing their sadness when she passed away. Another account highlighted how the rehab and overall care left a family feeling grateful, with a sense of trust and confidence in the facility's capabilities. In several testimonials, families praised the overall atmosphere, calling it clean, welcoming, and supportive, with staff who were described as "extremely friendly and helpful" and "wonderful people" who genuinely care for residents.
A mixed picture emerges when looking at experiences that touch on management and the day-to-day operations. A common grievance concerns a perceived distance between management and direct patient contact, with some staff members described as helpful and approachable while others, including many CNAs, were labeled as reluctant to engage with families or lacking a sense of urgency when residents pressed for assistance. Specific criticisms included reports that some CNAs were "ridiculously lazy and patronizing," and that therapy services did not always meet promised frequencies or expectations. Additional notes pointed to infrastructure concerns, such as an older building with plumbing issues and occasional supply shortages, which some attributed to broader management constraints. On the cost side, at least one review argued that the facility pushes high daily rates (190+ per day) once insurance coverage ends, while others noted that this concern did not dampen their overall satisfaction with the staff and care.
There are also deeply personal stories that frame care in the context of loss and grief. One reviewer described how their father's care and the administration's support were integral during his end-of-life phase, with staff providing kindness, respect, and dignity, and with the whole team offering assistance and clear communication during questions and concerns. In another account, a family member praised hospice-level care and the compassionate handling of their loved one during a difficult transition, underscoring the contrast between initial concerns and the care received as the end of life approached.
Overall, the collection of reviews paints a facility that can feel like two different places at once. On one hand, there are multiple affirmations of exceptional cleanliness, friendly and caring staff, strong administrative leadership, transparent communication, and high-quality rehabilitation services. On the other, there are stark, highly specific accusations of neglect, delayed treatment, poor attention to diabetics and other vulnerable patients, and sharp concerns about the priorities of management versus patient welfare. The stories converge on a simple but important point for families: the experience at PruittHealth Sylvester appears to be highly variable, strongly dependent on the particular staff team and circumstances at a given time, and it invites potential entrants to conduct thorough, personal assessments and to seek ongoing communication with care teams and administration.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Southwest Georgia Regional (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Sylvester in Sylvester, GA is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community boasts a beauty salon, where residents can indulge in pampering treatments, as well as cable or satellite TV in their individual living spaces for entertainment. Community operated transportation is available for those who require assistance getting around the area.
The computer center provides access to technology, allowing residents to stay connected with loved ones and explore the digital world. A charming dining room offers restaurant-style dining experiences, where delicious meals are served with special attention given to dietary restrictions such as diabetes diets. Housekeeping services ensure that residents can enjoy a clean and tidy living environment at all times.
Residents can unwind and engage in leisure activities in various spaces within the community. The fitness room promotes physical wellness, while the gaming room offers opportunities for friendly competition and social interaction. A small library caters to the literary interests of residents, providing a quiet space for reading and relaxation. The outdoor space is ideal for enjoying fresh air and taking strolls amidst beautifully maintained gardens.
The wellness center offers comprehensive care services including assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken on time and properly organized. A mental wellness program aims to support emotional well-being by providing resources for mental health.
Transportation arrangement services are available both non-medically as well as specifically for doctors' appointments, ensuring that residents can easily access necessary healthcare services. Wi-Fi/high-speed internet connectivity allows residents to stay connected online throughout the community.
In addition to these amenities and care services, Pruitthealth - Sylvester benefits from its convenient location close to several amenities in the area. With cafes, parks, pharmacies, restaurants, places of worship, physicians' offices nearby – everything is easily accessible.
Overall, Pruitthealth - Sylvester in Sylvester, GA offers a comfortable and enriching living environment for seniors, providing top-notch amenities and care services to enhance their quality of life.
Pruitthealth - Sylvester is located at 104 Monk Street, Sylvester, GA 31791 in Worth County, Georgia
Pruitthealth - Sylvester on seniors.fyi includes 10 photos including images showing landscaping, outdoor, interior, building, garden, dining, healthcare, grass, and more.
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