Pruitthealth - Rome is a nursing home community in Rome, GA.
Information last verified:
2 Three Mile Road Ne, Rome, GA 30165
For more information about senior living options: (866) 208-4318
Residents and families repeatedly mention a clean, well-kept facility.
Many reviews highlight the building being clean and well maintained, with rooms described as well kept and spacious. Several also mention the day-to-day upkeep as part of why they felt comfortable during their stay. A smaller number of comments bring up cleanliness concerns in specific situations, like messy or unwelcoming visit areas.
Across reviews, people describe staff as kind, helpful, and focused on care.
A large share of reviewers say the nursing staff and therapists were attentive and supportive, and that families felt reassured about day-to-day care. Several describe positive experiences with communication from staff and responsiveness to needs, including keeping families informed of changes. Some reviews temper this with examples of delays or missed follow-through, especially around call response and urgent requests.
Some families report trouble reaching staff by phone or during call-light requests.
A few reviews mention long waits between a call for help and a response. Others specifically call out phone issues, including difficulty reaching a loved one and problems with call routing. One review contrasts that call lights were answered in a timely manner, suggesting the experience can vary by situation.
Reviews describe both strong family communication and serious lapses.
Several reviewers praise communication with family, including being kept informed of medical updates and changes. Others say updates were not consistent, citing gaps around care decisions, appointment handling, or what families were told about a resident’s condition. One review also describes confusion about where and how a visit would happen during the pandemic period.
Dining receives both praise and complaints in the reviews.
Some reviewers say the food was good and that residents enjoyed meals. Others complain that the food was not nutritious and often came cold. A separate complaint is that nutrition may have been an issue, with families describing concern about how much was eaten.
Many reviews focus on rehabilitation care and physical therapy progress.
Reviewers frequently describe positive rehab experiences after falls and other injuries, including improvements that helped residents return home. Several mention physical therapy specifically and describe the therapists as effective. A few caveats suggest therapy involvement may not have met expectations for every resident, and some families felt mobility or activity opportunities were limited.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesPruitthealth - Rome is located at 2 Three Mile Road Ne, Rome, GA 30165 in Floyd County, Georgia
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