Pruitthealth - Rome

Information last verified:

2 Three Mile Road Ne, Rome, GA 30165

For more information about senior living options: (844) 490-3973

4.3 from 73 reviews
5 stars
47
4 stars
14
3 stars
4
2 stars
3
1 stars
5

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Overall Review of Pruitthealth - Rome

Pros

  • pro The facility is very clean and well maintained.
  • pro The staff are friendly, efficient, helpful and responsive.
  • pro They would recommend it to anyone.
  • pro The facility is a great place to care for a loved one during their time of need.
  • pro They provide excellent physical therapy with skilled therapists.
  • pro The staff provide great service and are caring.
  • pro Pruitt-Health Rehab is a high-quality place.
  • pro They are taking very good care of loved ones.
  • pro The care staff are incredibly kind and attentive.
  • pro The center is beautiful with excellent staff.
  • pro The facility gives families peace of mind and confidence in care.
  • pro They communicate effectively with families and are very supportive.
  • pro The rehab program shows progress and the staff go above and beyond.
  • pro The care has had a positive impact on patients and families.

Cons

  • pro The wait times for responding to patient calls are too long.
  • pro The food is not nutritious and is usually cold.
  • pro The phone system is unreliable; calls to patient rooms are often dropped or not connected.
  • pro Communication with families is not good.
  • pro Staffing is short, affecting the quality of care.
  • pro Care changes were made without notifying the family, leading to insurance issues and large bills.
  • pro There are delays in basic care, such as not changing a patient promptly or helping them eat.
  • pro Families were not told when patients were not eating or drinking.

Review

Pruitthealth - Rome is best suited for seniors who need inpatient rehabilitation or steady skilled-nursing care and for families that value a clean, well-maintained environment with consistently compassionate caregivers. The facility earns strong marks for its rehabilitation track record, particularly in physical therapy, and for a staff used to managing both short-term rehab stays and longer-term care with courtesy and respect. Rooms and common areas convey a sense of calm and order, and the overall atmosphere supports a patient-centered approach. For families prioritizing a facility where staff are typically responsive, friendly, and engaged in daily routines, this Rome campus is a compelling option.

Those who may want to consider alternatives include families with very high demands around flawless, real-time communication and hospital-to-facility coordination. Several reviews flag issues with inconsistent phone access, delayed responses to call lights, and gaps in updating families about medical changes or care plans. For anyone whose loved one has dementia requiring meticulous, ongoing family involvement or whose insurance and billing need careful, proactive management, the potential for miscommunication or billing disputes suggests shopping around could be prudent. Additionally, for residents with very specific dietary needs or expectations about menu quality, the reports of not-nutritious or frequently cold meals warrant a closer look at the kitchen program before committing.

The strongest positives here offset the main drawbacks in meaningful ways. First, the rehabilitation side is repeatedly praised: attentive therapists, practical progress, and a clear pathway to getting residents back home or to a higher level of independence. The staff generally come across as kind, patient, and hands-on, with CNAs and nurses often cited for being helpful and present at the bedside. Cleanliness is repeatedly highlighted, along with inviting, spacious private rooms and accessible amenities such as exercise spaces and social areas. These factors create a reliable safety net for families worried about daily quality of care, even when operational hiccups appear elsewhere in the system. Where communication falters, the consistent emphasis on patient care and visible daily routines provides a steadying counterweight.

However, several recurring concerns temper the otherwise optimistic picture. A number of reviews point to inconsistent or delayed call responses, and at least one family reports forgetting or overlooking specific physician orders, with downstream effects on coverage and billing. Some residents have experienced periods of limited engagement with therapy or medical oversight, and a few accounts describe insufficient bedside support during meals or movement, which raises questions about staffing levels during peak times. The dining experience is mixed at best, with mentions of meals failing to meet nutritional expectations or arriving cold, an issue that matters when nutrition drives recovery and daily well-being. Finally, there are cautionary notes about communication gaps with families during transitions and some negative impressions tied to administrative friction and the handling of medication-related concerns.

These pros and cons suggest a practical approach: lean into Pruitthealth - Rome for its proven rehab efficacy, strong staff warmth, and the tangible comfort of a clean, well-run environment, while implementing proactive checks on communication and care coordination. Families should request clear points of contact for updates, insist on written care plans and timely documentation of changes in health status, and seek confirmation of routine therapies and daily schedules. It is also wise to verify the kitchen program and meal timing, and to discuss contingency plans if a resident’s needs intensify or a shift in staffing occurs. For those with memory-care needs, set expectations about structured routines and family-involved care planning early in the admission.

In the end, Pruitthealth - Rome stands out as a solid, capable choice for rehab-focused care and for long-term skilled nursing when a family prioritizes warmth, cleanliness, and a reliable rehabilitation pathway. It delivers dependable, compassionate care in a welcoming setting and has earned several long-tenured, positive endorsements from families who appreciate the daily effort to make loved ones feel safe and supported. The facility’s ongoing renovations and its quiet authority in resident care contribute to a sense of growing steadiness, even as operational gaps remind decision-makers to verify communication channels and protocol adherence before finalizing a placement. For families who can navigate those communication risks with clear expectations and a proactive liaison, this Rome campus offers a practical, well-rounded option that often translates into meaningful recovery and dependable daily care.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pruitthealth - Rome in Rome, GA is an assisted living community that offers a range of amenities and care services to its residents. The community provides a comfortable and fully furnished living environment with private bathrooms and cable or satellite TV in each room. Residents can enjoy the convenience of on-site beauty salon services, as well as access to a computer center and Wi-Fi/high-speed internet for staying connected.

Pruitthealth - Rome also offers various dining options, including restaurant-style dining with special dietary restrictions accommodated. The community takes care of housekeeping services and provides move-in coordination for a seamless transition for residents.

For recreation and socializing, there are several common areas available, such as a gaming room, small library, fitness room, and outdoor space. Residents can participate in daily activities planned by the staff or organize resident-run activities. Trips to nearby attractions are also organized regularly.

Care services provided at Pruitthealth - Rome include 24-hour call system and supervision for the safety and wellbeing of residents. Assistance with daily activities such as bathing, dressing, and transfers is available. The community also offers medication management and special dietary assistance for residents with specific needs.

In terms of location, Pruitthealth - Rome benefits from being close to several amenities. There are three cafes nearby where residents can enjoy a cup of coffee or meet friends. Two parks provide opportunities for outdoor activities or leisurely strolls. For medical needs, there are nine pharmacies and 38 physicians in close proximity. A variety of dining options can be found in the area, along with places of worship and theaters for cultural experiences. Additionally, there are six hospitals nearby to ensure quick access to healthcare if needed.

Overall, Pruitthealth - Rome provides a comprehensive assisted living experience with an array of amenities, care services, and convenient access to nearby amenities that cater to the needs of its residents' physical, social, and emotional well-being.

Nearby Places of Interest

Restaurants

  • Landmark Family Restaurant (0.2 miles)
  • McDonald's (0.5 miles)
  • Jacks Family Restaurant (0.5 miles)
  • Jack's (0.6 miles)
  • Bella Roma Grill (1.1 miles)
  • China City Restaurant (1.6 miles)
  • Mr D's Restaurant (2.2 miles)

Theaters

  • The Movies (0.5 miles)

Cafes

  • Lumina Coffee (1.2 miles)
  • Starbucks (2.6 miles)
  • Swift & Finch Coffee (3 miles)

Physicians

  • Atlanta Oral and Facial Surgery (1.2 miles)
  • Harbin Clinic (1.5 miles)
  • Harbin Clinic Sumner Family Medicine (1.5 miles)
  • Frank G. Russo-Alesi, MD (1.5 miles)
  • Rome Internal Medicine (1.6 miles)
  • Larkin P Swartz DDS, Family Dentistry (1.7 miles)
  • Dr Miniyar's Pediatrics (1.7 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • Dermatran Health Solutions (2.1 miles)
  • Avery Drugs (2.6 miles)
  • Walgreens (2.6 miles)
  • First Care Pharmacy (2.6 miles)
  • Ward's Pharmacy (2.7 miles)

Places of Worship

  • Pleasant Valley North Baptist Church (1.6 miles)
  • St James Ame Zion Church (2.2 miles)
  • Pleasant Grove Baptist Church (2.3 miles)
  • Fifth Avenue Baptist Church (2.7 miles)
  • The Warehouse: West Rome Baptist Church (2.7 miles)
  • The Well - West Rome Baptist Church (2.7 miles)
  • West Rome Baptist Church (2.7 miles)

Hospitals

  • Redmond Regional Cardiac Cath Lab (1.8 miles)
  • Floyd Medical Center Rehabilitation Services (2.6 miles)
  • Specialty Hospital (2.6 miles)
  • Kindred Hospital Rome (2.7 miles)
  • Harbin Clinic Orthopaedic Imaging (2.7 miles)
  • Chelsea Community Hospital (2.9 miles)

Parks

  • Ridge Ferry Park (2.1 miles)
  • Upper Avenue A Historic District (2.4 miles)

Frequently Asked Questions

Where is Pruitthealth - Rome?

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