Pruitthealth - Rome

Pros

• The facility eventually returned the family member to her nursing home after discussions were held.
• Family members were proactive in advocating for their loved one’s care during her stay.
• The experience highlighted the importance of family involvement in healthcare decisions.
• The family's determination helped ensure that their loved one was eventually reunited with them.

Cons

• They left her in the psych ward for an entire month without proper care and attention.
• The facility neglected to address her UTI, leaving her in discomfort for over a month.
• She was sent back with lice, indicating a severe lack of hygiene practices.
• The staff administered sleep medications instead of addressing her needs, demonstrating inadequate treatment protocols.
• The family was not consulted at any point during her stay, highlighting poor communication and lack of involvement in care decisions.
• There are concerns about whether she even received basic hygiene care, such as showers, while there.

Review

In the realm of healthcare and rehabilitation services, the experiences of patients and their families often serve as poignant indicators of the quality of care provided. One particularly unsettling account highlights the appalling experiences endured by a family member at a psych ward within a nursing facility. The situation raises urgent questions about patient care standards, communication, and the overall environment in which vulnerable individuals are treated.

Initially, this family member was evaluated through a hospital and subsequently placed in a nursing home for what was presumably necessary care. However, her experience quickly devolved into one marked by neglect and mismanagement. After being isolated in the psych ward for an entire month, her family was forced to fight vigorously to have her returned to her original nursing home. This struggle suggests not only a lack of adequate communication between medical staff and families but also points to fundamental issues regarding patient rights and dignity within such facilities.

Upon her return home, it became evident that severe lapses in basic hygiene had occurred during her stay at the psych ward. The family discovered that she had developed lice, an indication of poor personal care that should never happen in any level of healthcare setting. Additionally, there were signs that she was suffering from unaddressed health concerns; notably, there were complaints about recurrent urinary tract infections (UTIs), which can cause serious complications if left untreated. These situations highlight alarming deficiencies in patient monitoring and attentiveness—critical components when caring for those with complex health needs.

Furthermore, accounts from her husband revealed an even graver situation concerning her treatment during this time. He expressed grave concerns over the possibility that she had not received a shower or proper bathing throughout her month-long stay. If true, this would signify egregious neglect of fundamental personal hygiene practices essential for maintaining both physical health and emotional well-being—especially vital for someone staying in a medical facility meant to provide comprehensive care.

Compounding these issues is the fact that instead of addressing these critical health problems directly—a UTI being particularly debilitating—staff resorted to medicating her with sleep-inducing drugs due to loud outbursts resulting from distress or discomfort. This method of management raises ethical questions regarding how challenging behaviors are handled within psychiatric settings; it underscores an apparent failure to address underlying medical conditions that could have contributed significantly to such distress.

Most troubling is the complete absence of communication between healthcare providers and the patient's family during this distressing period. Families play an indispensable role in ensuring optimal patient outcomes; they deserve transparency and involvement in their loved ones’ treatment plans as well as any significant changes in their condition or treatment approach. The lack thereof hints at broader systemic issues within such facilities: inadequate training among staff members regarding family engagement and advocacy may lead not only to poor patient experiences but also exacerbate feelings of helplessness among loved ones who desire nothing more than appropriate care for their relatives.

In conclusion, this harrowing tale serves as a cautionary warning against placing trust blindly into any healthcare institution without thorough research into their practices and policies surrounding patient care, especially concerning sensitive cases involving mental health or rehabilitation needs. Families must be vigilant advocates for their loved ones’ well-being, remaining ever-aware of discrepancies between promises made by facilities versus realities experienced on-site—as some healthcare institutions sadly fall short on both compassion and competence when it comes to caring for society’s most vulnerable members.

Restaurants

• Landmark Family Restaurant (0.2 miles)
• McDonald's (0.5 miles)
• Jacks Family Restaurant (0.5 miles)
• Jack's (0.6 miles)
• Bella Roma Grill (1.1 miles)
• China City Restaurant (1.6 miles)
• Mr D's Restaurant (2.2 miles)

Theaters

• The Movies (0.5 miles)

Cafes

• Lumina Coffee (1.2 miles)
• Starbucks (2.6 miles)
• Swift & Finch Coffee (3 miles)

Physicians

• Atlanta Oral and Facial Surgery (1.2 miles)
• Harbin Clinic (1.5 miles)
• Harbin Clinic Sumner Family Medicine (1.5 miles)
• Frank G. Russo-Alesi, MD (1.5 miles)
• Rome Internal Medicine (1.6 miles)
• Larkin P Swartz DDS, Family Dentistry (1.7 miles)
• Dr Miniyar's Pediatrics (1.7 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Dermatran Health Solutions (2.1 miles)
• Avery Drugs (2.6 miles)
• Walgreens (2.6 miles)
• First Care Pharmacy (2.6 miles)
• Ward's Pharmacy (2.7 miles)

Places of Worship

• Pleasant Valley North Baptist Church (1.6 miles)
• St James Ame Zion Church (2.2 miles)
• Pleasant Grove Baptist Church (2.3 miles)
• Fifth Avenue Baptist Church (2.7 miles)
• The Warehouse: West Rome Baptist Church (2.7 miles)
• The Well - West Rome Baptist Church (2.7 miles)
• West Rome Baptist Church (2.7 miles)

Hospitals

• Redmond Regional Cardiac Cath Lab (1.8 miles)
• Floyd Medical Center Rehabilitation Services (2.6 miles)
• Specialty Hospital (2.6 miles)
• Kindred Hospital Rome (2.7 miles)
• Harbin Clinic Orthopaedic Imaging (2.7 miles)
• Chelsea Community Hospital (2.9 miles)

Parks

• Ridge Ferry Park (2.1 miles)
• Upper Avenue A Historic District (2.4 miles)