Pleasant View Nursing Center
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475 Washington Street, Metter, GA 30439
For more information about senior living options: (844) 490-3973
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The staff, including CNAs, nurses, and social workers, are described as compassionate and doing a great job serving a challenging community. The team at Pleasantview is like family to residents and their families, with caregivers who are deeply cared for by those they serve. Families feel grateful for the care and describe Pleasantview as a soft landing for their loved ones. The facility is well maintained, clean, and free of odors. Admissions staff and the care team are supportive and go above and beyond to place residents and meet their needs. Administrators and front-line staff communicate openly and answer questions, keeping families well informed.
The facility is disorganized and understaffed, with CNAs overworked for what they are paid. Residents sometimes attack staff and nothing gets done unless injuries occur or a higher-up intervenes; the place needs to be shut down. The mother's severe anemia went untreated for months, with no iron supplement prescribed and infrequent blood work, risking cardiac arrest. It is unrealistic to expect quality care with one nurse per shift for about 100 patients. Family members were not informed about medication changes that caused extreme mood fluctuations. The food is atrocious and the kitchen has changed hands multiple times, leaving residents to survive on junk food. The facility is unsafe for families who cannot be there to supervise care; otherwise the care quality cannot be trusted. The administrator is described as deceitful in hiring practices and unresponsive to inquiries. It is difficult to reach anyone by phone, requiring "hoops" to get a response.Pleasantview Nursing Home sits at the center of a sweeping set of experiences that families, residents, and staff describe in contrasting terms. On one hand, several reviewers paint a picture of a facility that is caring, compassionate, and capable of forming relationships that feel almost like family. On the other hand, there are serious and specific concerns about safety, staffing, medical oversight, and administrative practices that leave some families anxious and actively reconsidering where their loved ones should receive care. The result is a place that many describe as a paradox: warmth and dedication inside a system that feels overextended, disorganized, and sometimes unresponsive to urgent needs.
A recurring thread across reviews is that Pleasantview is chronically short-staffed and overworked. CNAs and nurses are described as juggling an enormous workload for a relatively low level of compensation, with some residents reporting that there is no feasible way for a single caregiver to properly monitor and tend to as many as 100 residents per shift. This reality translates into palpable concerns about safety and timely attention, especially when emergencies arise or when patients require consistent medication management, regular lab work, or early detection of complications. Several reviewers insist that state inspections and unannounced visits from officials would be a healthy pressure release, arguing that more oversight might illuminate gaps that a busy day in the facility can obscure.
Medical oversight and communication about treatment emerge as particularly fraught topics. One reviewer recounts a distressing medical trajectory: a family member with persistently low hemoglobin who required a blood transfusion after a cascade of missed opportunities - no iron supplementation prescribed, infrequent blood work, and a lapse in recognizing the seriousness of shortness of breath and fatigue. The reviewer questions what the plan would have been if the situation had not worsened, implying that timely intervention and proactive monitoring were insufficient. Related complaints note that residents can be taken off prescribed medications without timely family notification, leading to mood instability and avoidable upheaval that families fear would be irreversible if not caught early. These accounts underscore a broader unease about the consistency of care, the transparency of medical decisions, and how families are kept informed during changes in treatment.
The meals and daily living environment are another source of divergence in experiences. A few residents describe the dining options as subpar and the kitchen as unstable, with several changes in staff and leadership leading to fluctuations in food quality. This is juxtaposed against stories from other families who emphasize the care and comfort found beyond the surface - what one reviewer calls "the love and care inside" that may not be obvious from appearances alone. Some praise the building's upkeep, noting it is clean and well-maintained, even if it lacks modern "bells and whistles." The contrast here suggests that the interior environment can feel nurturing and respectful for some, while perceived gaps in daily nourishment and consistency can undermine confidence for others.
Amid the broader concerns, there are powerful and uplifting testimonials about individuals and teams who made a meaningful difference. Several reviews highlight the dedication of staff who were described as compassionate, patient, and truly invested in the residents' well-being. A sister recounts caring for a sister with dementia and credits Pleasantview for providing wonderful, loving care - especially during the trying Covid era, when everyone faced unprecedented challenges. In her words, staff across the spectrum - from kitchen workers to CNAs, nurses, and social workers - offered support and empathy, helping her sister feel safe and cared for. Another reviewer describes Pleasantview as a place where the family becomes part of the care team, and where a parent admitted during the height of the pandemic found a "soft landing" thanks to a team that treated him with warmth and respect. For these families, the human connections - quiet conversations, consistent visits, and a sense of familial belonging - stand out as the facility's strongest suit.
There are also comments about the administrative side of Pleasantview that complicate the overall portrait. Some reviewers express appreciation for particular administrators and care staff who were candid, informative, and reassuring at crucial moments, noting that they could visit at any time and ask questions with answers provided by a responsive team. Yet others describe operational challenges that erode confidence: communications that feel circuitous or difficult to reach, hierarchical friction during transitions, and concerns about how staff selection and recruitment practices are handled. One especially pointed claim accuses the administrator of deceitful hiring practices, recounting a situation in which a staff member was told she would be reimbursed for travel but was later told the position was filled and no reimbursement would be issued. This account, presented as a reviewer's experience, raises questions about transparency and trust in the administrative process and highlights how disputes at the human resources level can spill over into perceptions of the entire facility.
Taken together, the reviews present a facility that can be remarkable in its compassion and connection, yet repeatedly tested by systemic strains. The underlying tension is clear: the same people who deliver moments of genuine kindness and personalized attention - who brighten a resident's day with a kind word, a steady hand, or a comforting presence - are operating within conditions that can make reliable, consistent, and fully transparent care difficult to guarantee on every shift. The stories speak to a complex reality where positive, heartening experiences coexist with substantive concerns about safety, medication management, staffing, and administrative integrity.
For families evaluating Pleasantview, the collection of perspectives offers a nuanced map of risk and reward. The institution is described by many as a place where love, respect, and human connection can flourish when staff have time, support, and stability. Yet the same accounts emphasize the importance of vigilant advocacy, proactive communication with the administration, and a careful assessment of whether the facility's current staffing and processes can reliably meet a loved one's needs. In this landscape, the decision of where to place a family member becomes a matter of balancing the undeniable warmth of care against the tangible pressures and gaps that can accompany under-resourcing and organizational strain.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pleasant View Nursing Center in Metter, GA is a well-equipped assisted living community that provides a comfortable and convenient lifestyle for its residents. The community offers a wide range of amenities to enhance the quality of life and ensure the well-being of its residents.
Residents can take advantage of the on-site beauty salon to receive haircuts, hairstyling, and other grooming services. They can also enjoy their favorite TV shows or movies with the cable or satellite TV available in each room. Community-operated transportation is provided to conveniently take residents to various destinations such as shopping centers or social outings.
For those who wish to stay connected online or need computer access, there is a computer center available. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by professional chefs. There is also a kitchenette provided for residents who prefer cooking their own meals.
To encourage an active lifestyle, Pleasant View Nursing Center offers a fitness room where residents can engage in physical exercises and maintain their health. For entertainment purposes, there is a gaming room where residents can play games and socialize with others. A small library is also available for those who enjoy reading books.
The community provides move-in coordination services to assist new residents with the transition process smoothly. Outdoor spaces like gardens are available for residents to relax and enjoy nature. Each resident has their private bathroom for privacy and convenience.
Pleasant View Nursing Center ensures the safety and well-being of its residents through 24-hour call systems and supervision. Trained staff members are always available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions due to diabetes or other health conditions are catered to in meal preparation and service.
Medication management services are offered to ensure that all medication needs are properly monitored and administered. A mental wellness program is in place for residents who require additional support for their emotional well-being.
For transportation needs outside of medical appointments, the community arranges transportation for residents. There is also a wellness center that offers various services and programs to promote overall health and well-being. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with their loved ones online.
Pleasant View Nursing Center is conveniently located near several pharmacies, physicians, restaurants, places of worship, and hospitals, providing easy access to essential services and amenities in the surrounding area.
In summary, Pleasant View Nursing Center in Metter, GA is an assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents. With a range of activities and convenient nearby resources, this community provides a fulfilling lifestyle for its residents.
Pleasant View Nursing Center is located at 475 Washington Street, Metter, GA 30439 in Candler County, Georgia
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