Westbury Mcdonough
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198 Hampton Street, Mcdonough, GA 30253
For more information about senior living options: (844) 490-3973
Many family members expressed satisfaction with the quality of care their loved ones receive, noting that staff members are friendly and caring. Some residents enjoy a variety of activities and exercises provided by the facility, contributing to their well-being. The food quality is appreciated by certain families, and some have remarked positively on the cleanliness of the facility. Families feel reassured knowing that their loved ones are well taken care of and involved in their care plans. Nursing staff are recognized for their hard work and dedication, with specific individuals highlighted for their exceptional compassion towards residents.
The staff at Westbury Health & Rehabilitation Center often ignore calls from residents and family members, showing a lack of responsiveness to basic needs. Residents frequently sit in their own urine for extended periods because call buttons are not effectively monitored by the staff. The cleanliness of patient accommodations is subpar, with sheets not changed regularly. Families have expressed dissatisfaction with being billed incorrectly on multiple occasions. Some staff members are considered unprofessional and marginal in their care quality, which has contributed to residents' decline in health and wellbeing. There is a perception that the facility's positive star ratings do not accurately reflect the actual level of care provided to residents. Accommodation spaces are reported as extremely small, making visits uncomfortable for families. Overall communication regarding changes in residents' health is lacking, leaving families uninformed about their loved ones’ conditions.Westbury Health & Rehabilitation Center in McDonough, Georgia, has elicited a wide range of reviews from families of residents, reflecting varying experiences that highlight both dire concerns and commendable aspects of the facility. Many family members express profound dissatisfaction with the standards of care provided to their loved ones, particularly when it comes to basic needs. Common complaints revolve around long response times from staff, insufficiently cleaned environments, and neglecting the urgent calls for assistance from residents. Instances where residents have been left sitting in their own urine or unable to receive timely bathroom help reflect a troubling pattern that raises serious concerns about overall patient dignity and comfort. These issues are exacerbated by reports of irregular sheet changes and inadequate attention to cleanliness.
One distressing situation detailed by multiple reviewers involved families receiving alarming phone calls from their loved ones late at night, reporting neglect and lack of assistance. Such experiences paint a troubling picture where basic human needs seem to be overlooked despite exorbitant monthly fees reaching up to $9,000. These individuals feel misled after choosing Westbury based on star ratings that did not align with their actual experience within the facility. It is evident that many family members harbor significant frustration over not being notified about deterioration in patients’ health statuses, escalating feelings of helplessness regarding their loved ones' care.
Conversely, some reviews offer a more positive perspective on the quality of care at Westbury Health & Rehabilitation Center. Several family members report experiencing friendly interactions with staff who genuinely seem committed to providing support for residents' daily needs and well-being. For instance, some individuals note that their family members have been quite content while living there, appreciating specific caregivers who go above and beyond in assisting with medical tasks and social engagement activities. Families expressing gratitude for thoughtful professionals highlight how these workers help keep spirits high among residents during difficult transitions into long-term care.
Staff assessments reveal a complex dynamic within the facility itself; although there are dedicated nursing staff members providing excellent care, others express concerns regarding the professionalism and performance levels exhibited by certain certified nursing assistants (CNAs). While some encounters depict helpful assistance from CNAs who attentively cater to patient needs during visits — showering residents regularly or taking time to talk — other reports indicate that unresponsive attendants contribute significantly to emotional stress for both patients and families alike. A broader call emerges for an increase in staffing levels so nurses can manage workloads more effectively without sacrificing quality service.
Additionally, several reviews discuss cleanliness standards which vary between different sections within Westbury. While some visitors observe generally acceptable conditions including clean kitchens and bathrooms alongside properly maintained common areas during tours or visits — others describe concerning observations related to room size limitations or underwhelming meal quality offered in-house. This disparity suggests an inconsistency across units whether in terms of staff competency or environmental conditions impacting residents’ health directly based on feedback received over time.
Ultimately, while Westbury Health & Rehabilitation Center holds redeeming qualities such as engaging activities available for its residents and accessible communal spaces designed for enjoyment amongst friends and family throughout any visiting hours—it faces essential scrutiny regarding vital areas needing improvement especially surrounding adequate personnel training protocols given persistent complaints on daily operational practices affecting resident comfort levels drastically over time spent inside this institution-like environment where vulnerability is all too familiar among attendees seeking refuge amid aging challenges they face progressively each day ahead now trapped within residence walls lacking outside intervention sometimes necessary too often beyond conventional limits imposed upon them due possibly unforeseen contractions delivered amidst burdensome circumstances encountered frequently occurring elsewhere still heard loudly resonating forward loudest here today felt most deeply throughout memories made held onto tightly sought after fondly shared lovingly expressed warmly surrounding every individual journey taken once likely deemed sacred remembered even cherished wherever encountered nevertheless worth exploring slightly deeper than mere surfaces show glimpses only!
210 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westbury Mcdonough in Mcdonough, GA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can indulge in pampering treatments, as well as a computer center and small library for those who enjoy staying connected and reading.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining with special dietary restrictions taken into consideration. Housekeeping services are provided to ensure a clean and comfortable living environment for all residents.
For physical fitness, Westbury Mcdonough provides a fully equipped fitness room and outdoor spaces where residents can engage in exercise or simply enjoy nature. The gaming room offers opportunities for socializing and entertainment.
The community also focuses on providing convenient transportation options, with both community-operated transportation and transportation arrangement services available. This includes transportation to doctors' appointments and other non-medical destinations.
Care services at Westbury Mcdonough include 24-hour call system and supervision for extra security and peace of mind. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time, while assistance with meal preparation and service caters to any specific dietary needs.
To promote mental wellness, the community offers a mental wellness program to support emotional well-being. Various activities are planned throughout the day by resident-run activities as well as scheduled daily activities organized by the staff.
In terms of nearby amenities, there are numerous cafes, pharmacies, physicians, restaurants, transportation options, and places of worship within close proximity to Westbury Mcdonough. This allows residents easy access to essential services while enjoying the comfort and convenience of their assisted living community.
Westbury Mcdonough is located at 198 Hampton Street, Mcdonough, GA 30253 in Henry County, Georgia
Westbury Mcdonough on seniors.fyi includes 8 photos including images showing building, architecture, landscaping, entrance, outdoor, wheelchair, interior, rehabilitation, and more.
Gateway Healthcare Agency
McDonough, GA
Compassionate, attentive respite care with strong caregiver rapport, tailored routines, and clear family communication.
Ending respite visits may leave the resident lonely and make returning to primary caregiving challenging.
Heritage of McDonough
McDonough, GA
Very affordable pricing versus local averages.
Only one nearby transportation option.
Medicrest Home Care
McDonough, GA
Exceptional, compassionate in-home care with strong value for money.
No major drawbacks reported; limited public details.
Grier Manor
McDonough, GA
Some residents report a satisfactory experience and positive management.
Serious safety and maintenance issues: non-working cameras, broken entry doors, bed bugs, and unresponsive management.
Deluxe Personal Care Home
Mcdonough, GA
Small, personalized care in a homelike setting.
Very small capacity (2 residents) limits availability.
Shelly's Wright Choice
Mcdonough, GA
Warm, welcoming assisted living with strong caregiver support and broad local amenities.
Benton House Of Stockbridge
Stockbridge, GA
Caring staff, clean, and engaging environment.
Occasional staffing shortages affecting care and meal quality.
Lovely Care
Stockbridge, GA
Caring staff; clean facility; good meals.
Shared bathrooms; limited outings/activities (COVID-related).
Care And Respect Home Care
Hampton, GA
Personalized care with 24-hour supervision and medical appointment transportation.
Very small capacity (2 residents) may limit social options.
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Interior
Outdoors
Building
Architecture
Windows
Landscaping
Exterior
Wheelchair
