Grier Manor in McDonough, GA

Pros

• Residents note that the replacement refrigerator resolved the loud-noise issue and praise the management's prompt responsiveness.
• Miss Kerrie is described as helpful, professional, and proactive in assisting residents and families.
• Grier Manor is portrayed as a comfortable, relaxing place to live with a small, friendly atmosphere.
• The community is seen as welcoming, with residents feeling like family and appreciating improved communication and socialization under the new management.
• The apartments are described as nice and clean with friendly staff.
• Residents express excitement about living at Grier Manor and anticipate peaceful time in the community.

Cons

• The reviewer states that the customer service is the worst they have ever experienced.
• The management's response time is severely lacking, with unanswered calls and messages for months.
• The building has non-working security cameras and broken entry doors, making it unsafe for residents, especially the elderly.
• The property is described as dangerous and unkept, with bed bugs and resident fear.
• A resident was nearly stabbed to death due to a intruder, and security cameras do not work, leaving no clear leads.
• The reviewer would not recommend the community for seniors, calling it a horrible place to live.

Review

Grier Manor is best suited for seniors who want a small, homey apartment community in McDonough and value hands-on, approachable management. The atmosphere is intimate, with a clear emphasis on resident relationships and social interaction. Residents repeatedly point to a caring, responsive manager who has made tangible improvements, turning the place into a more family-like environment. Clean, well-kept apartments and a compact footprint contribute to a feeling of familiarity and ease of navigation. For those who prize personal attention, quick problem resolution on everyday issues (such as a noisy refrigerator being replaced promptly) and a need for a quieter, neighborly setting, this community can feel like the right fit.

At the same time, families should consider alternatives if security and dependable, transparent communications are non-negotiables. Several reviews flag non-working or absent security measures, including concerns about cameras and entry/exit doors left unsecured. The fear of crime, including a highly concerning stabbing incident described by some residents' accounts, compounds worries about safety and monitoring. There are also persistent complaints about responsiveness: automated or repeated attempts to reach the office, limited in-person access, and inconsistent return calls. For families prioritizing rigorous security controls and consistently proactive administration, these gaps are serious enough to look elsewhere.

On the positive side, the pros are concrete and meaningful. The property's small size and the hands-on approach of the new manager have yielded noticeable gains in communication and resident engagement. Positive notes about tours, friendly staff, and socialization opportunities reinforce the sense that residents can feel at home and supported. Maintenance issues, when they arise, are addressed with intention - one resident specifically cited a prompt replacement of a faulty refrigerator after management intervened. The facility's amenities feel accessible, with features like automatic doors adding everyday convenience. In short, the supportive, personable management and the ability to cultivate a community feel represent real strengths.

Yet the gaps remain material. The most consequential cons - security vulnerabilities, unreliable responsiveness, and reports of maintenance and access problems - tend to overshadow the positives for many families. When doors or cameras malfunction and the same complaints about not getting timely replies persist, the perceived risk shifts from a comfortable home to a potential safety concern. Bed bug rumors and references to upkeep issues further compound the hesitancy, creating a tension between enjoying a warm, intimate setting and living with a sense of uncertainty about safety and control. For a number of reviewers, the balance tips away from a clear recommendation.

The practical takeaway is clear. This community can deliver warmth, a friendlier, tighter-knit environment, and visible administrative attention that improves daily life for many residents. Those who can trade some security risk for personalized care and social opportunities may find Grier Manor a good match. However, families must examine their risk tolerance closely: the combination of limited security protections, inconsistent communications, and serious safety concerns makes this a decision that warrants careful due diligence. Prospective movers should request direct conversations with the on-site manager, inspect camera and door functionality, probe maintenance response times, and compare with nearby alternatives that offer stronger security and steadier administrative reliability.

In the end, Grier Manor works best as a practical choice for seniors who value community warmth and individualized attention and who can accept some security caveats as part of a smaller, more personal setting. For others - especially those with heightened safety expectations, urgent needs for rapid communication, or caution about crime and pests - alternatives deserve serious consideration. Visiting the property, meeting the manager, and speaking with current residents will reveal whether the balance of pros and cons aligns with the family's priorities and the resident's health and safety requirements.

This part of McDonough, Georgia offers a variety of amenities and services that cater to senior living needs. There are several restaurants within a short distance, including Fusion Restaurant & Bar for dining options. Places of worship such as South Point Fellowship and McDonough Presbyterian Church provide opportunities for spiritual fulfillment. Pharmacies like Fred's Pharmacy and CVS Pharmacy are conveniently located for medication needs. Additionally, cafes like Leo's Cafe and Starbucks offer places to socialize and relax. For healthcare, there are physician offices like McDonough Internal Medicine PC and Resurgens Orthopaedics nearby. Transportation is also easily accessible with Enterprise Rent-A-Car located within 1.2 miles. Overall, this area provides a well-rounded environment with essential services for seniors looking to settle in McDonough, Georgia.

Restaurants

• Fusion Restaurant & Bar (0.4 miles)
• Sonic Drive-In (0.4 miles)
• Red Orchid Thai Cuisine (0.5 miles)
• Sakura Hibaldi Sushi Buffet (1.5 miles)
• Jj Fish & Chicken (1.5 miles)
• Krystal (1.5 miles)
• IHOP (1.5 miles)

Places of Worship

• South Point Fellowship (0.7 miles)
• McDonough Presbyterian Church (2.1 miles)
• Wesley Way United Methodist Church (3.2 miles)
• St James the Apostle Catholic Church (3.6 miles)
• Hope Evangelical Lutheran Church (5.6 miles)
• Southpoint Fellowship Church (6 miles)

Pharmacies

• Fred's Pharmacy (0.7 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.4 miles)
• Health Mart Pharmacy (3.7 miles)

Cafes

• Leo's Cafe (0.8 miles)
• Queen Bee Coffee Company (1.4 miles)
• Starbucks (1.8 miles)
• Starbucks (2.1 miles)
• Ding Tea McDonough (2.1 miles)
• Starbucks (5.3 miles)

Physicians

• McDonough Internal Medicine PC (1 miles)
• Resurgens Orthopaedics (1.4 miles)
• Frank Lockwood MD (1.4 miles)
• Reliance Family Care (2.4 miles)
• Eagles Landing Family Practice - McDonough Kelly Road Office (2.7 miles)
• The Eyecare Place (3 miles)
• Eagle's Landing Family Practice (3.1 miles)

Transportation

• Enterprise Rent-A-Car (1.2 miles)