Pruitthealth - Peake

Pros

• The staff at PruittHealth (The Oaks at Peake) are exceptionally caring and kind, providing great support for the residents.
• The facility is very clean and well-maintained, creating a pleasant environment for the residents.
• Residents have access to nice, spacious accommodations with private TVs and ample storage space.
• The dining area is described as nice and spacious, with food that some residents find enjoyable.
• Many families appreciate the customizable living arrangements offered at the facility, making it feel more like home.
• The emergency response by staff is prompt and attentive, ensuring residents receive immediate care when needed.
• Overall, several reviews highlight that this facility is considered one of the best options in Macon, GA for loved ones requiring care.

Cons

• The facility has experienced a decline in quality, currently holding a 2-star rating that some believe should be even lower.
• Staff members have been reported for neglecting basic hygiene, as residents have been found sitting in urine-soaked and messy diapers.
• Laundry services are poor, with clothes often missing or returned unwashed and moldy.
• Communication between the family and staff has been inadequate, leading to frustration and a lack of timely updates on residents' well-being.
• A family member was barred from visiting their loved one after raising concerns about care practices.
• The food quality is consistently noted as subpar, with many residents feeling dissatisfied with their meals.
• Certain units are not vacuumed as often as promised, leading to cleanliness issues within personal living spaces.
• Residents may feel isolated or uncomfortable due to an imbalance of gender among the population, particularly affecting male residents like one reviewer’s father who felt out of place.

Review

The care provided at PruittHealth (The Oaks at Peake) in Macon, GA, has garnered a mix of praise and criticism from various family members who have had experience with the facility. For some, it has been a positive place for rehabilitation and recovery, providing a decent standard of living for their loved ones. One reviewer noted that after 30 days in the facility, their mother received excellent rehabilitation care and was well looked after. The setup of semi-private rooms is designed to allow residents to maintain some independence; each occupant has personal storage as well as a television on a swivel arm for individualized viewing. The dining area is clean and spacious, creating an inviting environment for residents to enjoy meals together.

However, not all experiences align with this positive view. Another reviewer expressed concerns regarding the standards of care over time, particularly highlighting issues with hygiene. They reported instances of their mother sitting in soiled diapers and unclean wheelchairs unless they intervened directly. Over time, they noticed a decline in quality alongside the facility’s rating dropping to two stars. These complaints prompted some families to escalate their concerns to state authorities regarding elder abuse claims against the administration due to neglectful practices witnessed firsthand.

Family members appreciate the cleanliness and overall ambiance of The Oaks at Peake but noted that while improvements might have been evident initially, tougher times brought about notable changes in service quality. A family member mentioned how their brother's stay came with very attentive nursing staff initially; however, once his case manager took an unexpected week off, vital communication broke down during a period when it was crucial for them to receive updates on his condition. This breakdown in communication left them feeling frustrated and concerned about his deteriorating health without adequate support or feedback.

On another note, there are those who have had satisfactory experiences where individual needs were met effectively despite initial hesitations about nursing homes being suitable long-term solutions for their loved ones. Some reviews indicate that despite structural limitations—like inadequate social opportunities or varying gender ratios among residents—the staff remained exceptionally caring and capable of helping patients make significant progress toward recovery goals. Such interactions led families to feel confident that if further care was ever needed again in the future for their relatives, they would still consider returning.

Moreover, aspects like customizable living arrangements enable families some agency over how they want their loved ones accommodated within the space available—for instance, opting for two-bedroom units that could accommodate more home-like settings rather than traditional confines of nursing facilities. Families frequently cited these features as beneficial while appreciating efforts by caregivers who show genuine interest in resident wellbeing.

Ultimately, experiences at PruittHealth (The Oaks at Peake) reflect both commendable moments paired with stark realities regarding elder care challenges today. Despite these disparities between accounts of satisfaction versus concerns over administration practices leading into potential neglect claims or poor hygiene conditions for certain residents; there remains consensus around recognizing that adequate measures taken today through dialogue with management could set precedents toward ensuring better living environments moving forward—whether by addressing immediate caregiving shortcomings or enhancing administrative transparency regarding ongoing resident diets or visitor protocols during challenging times faced by all involved parties within such long-term care scenarios.

This part of Macon, Georgia, offers a convenient and accessible location for senior living. With several hospitals nearby such as Atrium Health Navicent Hospice Pine Pointe and Coliseum Health System, residents have access to quality healthcare services. Additionally, there are numerous physicians' offices and urgent care centers within a short distance. The area also provides a variety of dining options, including Macon Pizza Company, Chick-Fil-A, and Applebee's. For entertainment, seniors can enjoy movies at AmStar 16 - Macon Theatre or grab a coffee at Cathedral Coffee. Pharmacies such as Walgreens and Walmart Pharmacy are readily available for medication needs. Places of worship like North Macon Presbyterian Church offer spiritual support for residents. Overall, this part of Macon offers a well-rounded community with essential amenities nearby for senior citizens looking to settle down in the area.

Hospitals

• Atrium Health Navicent Hospice Pine Pointe (0.2 miles)
• Coliseum Health System (3.7 miles)
• Coliseum Northside Hospital (3.7 miles)
• Lake Bridge Behavioral Health System (4.8 miles)

Physicians

• Dr Sondralyn Fackler's Office (0.6 miles)
• Southern Primary Care (0.7 miles)
• Urgent care (0.9 miles)
• Macon VA Outpatient Clinic (2.6 miles)
• Northridge Family Healthcare Center (2.7 miles)
• Brown's Eye Center- Macon (3.4 miles)
• Saint Lazarus Behavioral Health (3.8 miles)

Restaurants

• Macon Pizza Company (0.8 miles)
• Chick-Fil-A (0.8 miles)
• Buffalo's Franchise Concepts (0.8 miles)
• Wendy's (0.9 miles)
• McDonald's (0.9 miles)
• Krystal (1 miles)
• Applebee's (1 miles)

Theaters

• AmStar 16 - Macon Theatre (0.8 miles)

Pharmacies

• Walgreens (1 miles)
• Walmart Pharmacy (1.1 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4 miles)
• Your Corner Drugstore (4 miles)
• Walgreens (4.1 miles)

Cafes

• Cathedral Coffee (1 miles)
• Starbucks (3 miles)
• Panera Bread (4.6 miles)
• Starbucks (4.7 miles)

Places of Worship

• North Macon Presbyterian Church (2.9 miles)
• Bethel AME Church (4 miles)

Transportation

• Groome Transportation (4.7 miles)